Giving and Receiving Feedback with Deborah Grayson Riegel | The Good Leadership Podcast #22

Deborah Grayson Riegel has been teaching and coaching on communication and presentation skills for over three decades, across industries and around the world, including Fortune 50 companies, small but mighty start-ups, mission-driven nonprofit organizations, government agencies, and Ivy League academic institutions. She is a regular columnist on leadership and communication for Harvard Business Review Inc., Psychology Today, and is the author of several best-selling books.

Learn more about IMS and future sessions with thought leaders like Deborah Grayson Riegel: https://ims-online.com/

Chapters:

0:00 Introduction

01:42 Why is it difficult to give feedback?

04:28 Social pain is real

06:59 The ratio of feedback

08:44 The feedback sandwich

10:28 2 steps prior to giving feedback

12:09 Overcoming feedback resistance 

16:23 Constructing feedback

17:31 Monologue vs Dialogue feedback

19:04 The number one excuse!

20:33 Becoming mindful of your tone

24:33 The observable behaviors

28:01 Sense of caring in the feedback loop

31:53 The feedback roadblock!

36:24 The two scripts

37:51 Conclusion