The Good Leadership Podcast

Dr. Graeme Codrington is an internationally recognized futurist, specializing in the future of work. He helps organizations understand the forces that will shape our lives in the next ten years, and how we can respond in order to confidently stay ahead of change. For the past two decades Graeme has worked with some of the world’s most recognized brands, traveling to over 80 countries in total, and speaking to around 100,000 people every year. He is the author of 5 best-selling books, and on faculty at 5 top global business schools.   Learn more about IMS and future sessions with thought leaders like Dr. Graeme Codrington: https://ims-online.com/ Chapters: 0:00 Introduction 01:45 How to stay ahead of the curve? 04:41 The right mindset 09:22 Mindset shift 18:26 Passing fad vs inflection point 24:44 Adaptive leadership 29:03 Key takeaway 31:43 Conclusion

Jeff Haden is a contributing editor for Inc. Magazine, articles read by approximately 3 million people per month. Speaker, ghostwriter, LinkedIn Influencer, author of the NYT bestselling The Motivation Myth: How High Achievers Really Set Themselves Up to Win. Prior to changing careers I worked in manufacturing for 20 years; worked my way up from entry-level shop floor to running a 1,000 employee manufacturing plant.   Learn more about IMS and future sessions with thought leaders like Jeff Haden: https://ims-online.com/programs Chapters: 00:00 Introduction 00:51 Mark Cuban story 06:02 Hugh Jackman story 10:11 Rush’s Neil Peart story 14:59 Guns N’s Roses’s Duff Mckagan story 20:13 Pressure is a privilege 22:17 Daniel Ricciardo story 25:03 Tom Brady story 26:13 Metallica’s Kirk Hammett story 28:52 Richard Branson story 32:23 Draymond Green story 34:22 Key Takeaway 36:55 Conclusion

Dr. John Austin is the P.D. Merrill Endowed Chair of Business. Prior to joining University of New England, Dr. Austin was a professor in the School of Leadership Studies at Fielding Graduate University. He has also worked as a Principal at Decision Strategies International and as a Management Professor at Penn State.   Dr. Austin's research has been published in leading management and applied psychology journals such as Journal of Applied Behavioral Science, Journal of Applied Psychology, and Organization Science as well as practice-oriented publications including HR Magazine, Fast Company, and The OD Practitioner.   Learn more about IMS and future sessions with thought leaders like Dr. John Austin: https://ims-online.com/programs Chapters: 00:00 Introduction 00:56 Definition of Unquestioned Brilliance 03:52 College sports example 07:54 Frames 09:47 Frame breaking and frame triggering 10:25 Eureka and the hardest part of the innovation process 14:15 Shifting the frame of thinking 16:00 Overconfidence 19:13 Learning and studying 20:15 Overconfidence traps 21:37 Social vs. cognitive overconfidence 22:41 We forget what we used to not know 24:16 Ten techniques to overcome Unquestioned Brilliance 27:14 Uncertainty vectoring 29:59 Backward forward flip 33:00 Stakeholder analysis 33:39 Tension tracking 35:53 Overcoming this fundamental leadership trap 36:51 Conclusion

Carole Cowperthwaite-O'Hagan has a passion for creating breakthrough strategies for her clients. Her special focus has been coaching skills, women's success, and work/life balance. She is especially gifted in the areas of persuasion, integrating work and life, and coaching skills in the workplace.   Carole is the co-author of Tough Time Tactics and The Coaching Conversation.   Learn more about IMS and future sessions with thought leaders like Carole Cowperthwaite-O'Hagan: https://ims-online.com/programs Chapters: 00:00 Introduction 01:00 Definition of Coaching 02:04 Phase 1- Gathering info 03:02 Phase 2- Reflect and clarify 04:21 Phase 3- Brainstorm solutions 05:00 When is the right time to move to phase three? 06:00 Phase 4- Focus 07:30 Can the first 4 steps be done in one meeting? 08:27 Phase 5- Assess and measure 09:26 Importance of Smart goals 13:18 Asking the right questions - Ask open ended questions 14:51 Five different types of questions you could ask 15:36 Emotional questions 16:24 Behavioral questions 18:23 Relational questions 19:29 Spiritual questions 20:18 Being silent and waiting for a response 23:00 Positive accountability 25:01 Apathetic culture 26:13 Focus first needs to be on the relationship and building trust 27:34 Three different types of listening modes in coaching 29:50 Tips for leaders to improve their listening skills 30:55 Advice to new leaders that are coming into the coaching profession? 35:29 Common coaching challenges 37:56 Challenges with one-on-one coaching 41:47 Coach 'em up or Coach 'em out 45:15 Tips for the leaders to take coaching to the next level 46:20 Conclusion

Alisa Cohn was named the Top Startup Coach in the World by Thinkers50/Marshall Goldsmith Global Coaches and the #1 Global Guru for Startups in 2021. A sought-after speaker, she has been named by Inc. magazine as one of the top 100 leadership speakers, and is a regular contributor to the Harvard Business Review and Forbes.   She can also add best-selling author to her long list of accomplishments with her book, From Start-up to Grown-up, which unpacks and provides insights and tools for the journey founders (and all leaders) must go through as they scale their leadership.   Learn more about IMS and future sessions with thought leaders like Alisa Cohn: https://ims-online.com/programs  Chapters: 00:00 Introduction 01:07 Alisa’s professional journey 02:33 Managing yourself and self examination 04:35 Reflection needs to become a reflex 05:18 How leaders deal with conflict 08:01 Approach or script that helps leaders during conflict 11:31 How to help leaders check down 13:59 Observable behavior of leaders 16:18 Authenticity and humanity 18:33 Imposter syndrome 20:34 Challenging negative beliefs 21:52 Positive self talk 23:35 Fake it until you make it 24:27 Difference between leadership and management 26:24 Showing praise to your team 29:53 Appreciation and recognition 31:26 GOD process 32:29 Accountability 34:28 Choose your problems! 35:49 Advice to leaders on hiring and firing employees 39:52 Effective delegation 41:38 Highest and best use for you as a founder or leader? 43:42 Key takeaway 44:50 Conclusion

Helene Segura is known for her thought-provoking, yet entertaining time management programs that teach practical productivity tools, Helene delivers an experience that resonates deeply and inspires change. She has been featured organizational expert in more than 150 media interviews and is the author of three books - two of which were Amazon best-sellers. Her latest book, The Inefficiency Assassin: Time Management Tactics for Working Smarter, Not Longer (New World Library), is the go-to time management resource for thousands of professionals around the world.   Learn more about IMS and future sessions with thought leaders like Helene Segura: https://ims-online.com/programs Chapters: 00:00 Introduction 01:09 The Inefficiency Assassin 02:14 Time blocking and task oriented productivity systems 03:16 Time blocking system 05:40 Time Estimation 08:04 Buffer time or cushion time 10:11 3+3 philosophy 13:13 Unsustainable productivity 17:20 More efficient, more work? 21:54 Decluttering emails 26:14 Using Generic email address on forms or business cards 27:34 How to use the bcc line 28:33 How to prioritize emails 31:00 Automating emails to save time 34:04 Chop days 35:35 Procrastination and time management 41:15 Starting is always the toughest step 42:54 Conclusion

Jeff Haden is a contributing editor for Inc. Magazine, articles read by approximately 3 million people per month. Speaker, ghostwriter, LinkedIn Influencer, author of the NYT bestselling The Motivation Myth: How High Achievers Really Set Themselves Up to Win. Prior to changing careers I worked in manufacturing for 20 years; worked my way up from entry-level shop floor to running a 1,000 employee manufacturing plant Learn more about IMS and future sessions with thought leaders like Jeff Haden: https://ims-online.com/programs Chapters: 0:00 Introduction 01:45 Jeff’s background 10:06 Two key points 12:37 Motivation: You don’t get it but you create it! 15:45 Humble beginning: The foundation for success 18:25 Daily habits to long term success 21:32 Reinforcing positive identity 25:57 Learn from others mistakes 27:55 The internal Locus of Control 31:32 Mind pollution 35:41 The power of ‘NO’ 37:41 The only way is the hard way 39:52 “Can’t vs. Don’t” 45:04 Positive reinforcement 47:49 Leverage your timing 51:14 Time management skills 53:54 Practical advice 58:51 Keep pushing the streak! 59:37 Common denominators of success 01:00:03 Conclusion

Deborah Grayson Riegel has been teaching and coaching on communication and presentation skills for over three decades, across industries and around the world, including Fortune 50 companies, small but mighty start-ups, mission-driven nonprofit organizations, government agencies, and Ivy League academic institutions. She is a regular columnist on leadership and communication for Harvard Business Review Inc., Psychology Today, and is the author of several best-selling books. Learn more about IMS and future sessions with thought leaders like Deborah Grayson Riegel: https://ims-online.com/ Chapters: 0:00 Introduction 01:42 Why is it difficult to give feedback? 04:28 Social pain is real 06:59 The ratio of feedback 08:44 The feedback sandwich 10:28 2 steps prior to giving feedback 12:09 Overcoming feedback resistance  16:23 Constructing feedback 17:31 Monologue vs Dialogue feedback 19:04 The number one excuse! 20:33 Becoming mindful of your tone 24:33 The observable behaviors 28:01 Sense of caring in the feedback loop 31:53 The feedback roadblock! 36:24 The two scripts 37:51 Conclusion

Dr. Michael Roberto is the Trustee Professor of Management at Bryant University in Smithfield, RI. He joined the tenured faculty at Bryant after serving for six years on the faculty at Harvard Business School. He has also has been a Visiting Associate Professor of Management at New York University's Stern School of Business. His research focuses on decision making, teamwork, and leadership. He has published three books, the latest of which is titled Unlocking Creativity (Wiley, 2019), Why Great Leaders Don't Take Yes For An Answer (2nd edition published in 2013), and Know What You Don’t Know (published in 2009). He also has developed three Great Courses lecture series, the best-selling Everest Leadership and Team Simulation, and the award-winning Columbia’s Final Mission multi-media case study about the 2003 space shuttle accident. Dr. Roberto has taught in the leadership development programs and consulted at a number of firms including Mars, Deloitte, Google, Target, Apple, FedEx, Disney, Morgan Stanley, IBM, Wal-Mart, Amica, and Textron. He’s also presented at numerous government organizations including the FBI, NASA, Joint Special Operations Command, the Air War College, and West Point He received an A.B. with honors from Harvard College in 1991. He earned an M.B.A. from Harvard Business School in 1995, graduating as a George F. Baker Scholar. He also received his doctorate from Harvard Business School in 2000. Learn more about IMS and future sessions with thought leaders like Dr. Michael Roberto: https://ims-online.com/ Chapters: 0:00 Introduction 01:48 Design thinking is rising in popularity 03:26 The Story of IDEO 07:00 Why so companies fail at design thinking 10:47 The five steps of design thinking  14:45 Finding critical patterns  16:30 Pain points 18:09 How to brainstorm? 21:17 Looking both the ways! 23:01 The prototyping stage 25:03 Learning and adaptation 26:28 Testing: The last stage 28:50 Cognitive bias 31:52 Perfection will find its way! 32:57 Feedback process 33:53 Tools and strategies 38:00 Benchmarking the right way 42:06 Conclusion

Lida Citroën is an award-winning personal branding and reputation management expert and author of several best-selling books including Control the Narrative: The Executive's Guide to Building, Pivoting and Repairing Your Reputation and Reputation 360: Creating Power Through Personal Branding.   In her engaging and informative presentations, Lida shares the secrets to building a standout personal brand at companies like Abbott Labs, Google, GE Healthcare, Johnson & Johnson, Sirius XM/Pandora Media, LinkedIn, Mazda North America, Mary Kay Corporate, Comcast and more. A powerful TedX speaker, "Talks at Google" speaker and keynote presenter, Lida also writes for Entrepreneur.com and Military.com and has been featured on MSNBC, Fortune magazine, Bloomberg.com, Forbes.com and numerous other media outlets.   Learn more about IMS and future sessions with thought leaders like Lida Citroën: https://ims-online.com/ Chapters: 0:00 Introduction 02:48 Self-talk and it’s importance 05:43 What is authenticity? 07:49 Personal brand and reputation 11:49 Feedback: The important parameter 16:20 Imposter syndrome 19:06 Brand building in the new era 22:30 The challenging approach 29:21 The second chance 32:00 Reputation attack 38:32 The reality distortion field 41:14 Key takeaway 46:40 Conclusion