The Good Leadership Podcast

Dr. Richard Brinkman is the developer of Conscious Communication® and shares human behavior insights and content-rich communication strategies, which helps organizations improve leadership performance and apply principles of Conscious Communication® to improve their bottom-line results. This effective approach to communication has been delivered to millions of people through keynotes and training, radio, television, print interviews, and numerous award-winning books, videos, and audio programs.    Dr. Brinkman is also the author of numerous books including the international bestseller Dealing With People You Can't Stand: How to Bring Out the Best in People at Their Worst (McGraw Hill), which has been translated into 25 languages.   Learn more about IMS and future sessions with thought leaders like Dr. Rick Brinkman: https://ims-online.com/programs Chapters: 0:00 Introduction 02:12 The four choices of dealing with difficult people 06:40 Personality from a behavior standpoint 14:42 Behavior escalation 20:36 Listening skills 24:53 Blending 28:14 Increase your understanding 36:10 Direct ways of communicating 37:48 Behavioral definition 40:00 Sides of the spectrum 46:36 Exercising the right option 50:41 Conclusion

Dr. Rick Brandon has consulted, trained, and presented at hundreds of companies worldwide for 30 years. He authored the Wall Street Journal bestseller on ethical corporate power politics, Survival of the Savvy, which was called "the preeminent book on the competencies of organizational and political savvy".    He is also the founder and president of the globally respected consulting firm, offering workshops on interpersonal and political savvy. His courses are taught worldwide in scores of Fortune 500 corporations as well as in many government agencies, healthcare organizations, and educational institutions.   Learn more about IMS and future sessions with thought leaders like Dr. Rick Brandon: https://ims-online.com/ Chapters: 0:00 Introduction 02:42 Agenda 03:30 Reason for writing the book 07:19 Practicing is the key to communication 10:59 What skills constitute straight talk? 14:16 The higher you go up the more people skills you need 15:32 What to do in the absence of these skill sets 20:36 The transition time period 24:42 The stronger personality dilemma 27:52 Competitive advantage 31:29 Recommendations 33:13 Conclusion

Dr. Kathy Pearson is a strategist, systems thinking expert, and authority in decision making. She is also an award-winning educator who works extensively with mid-to senior-level executives, including high potentials and executive teams. Kathy works closely with Executive Education groups including the Wharton School, Duke CE, Smith College, and the Institute for Management Studies, as well as directly with global organizations. Kathy teaches on a variety of topics including Critical Thinking, Strategic Agility, Change Management and Strategic Execution.   She is the co-author of The Perceptive Leader: A Handbook for Leading in an Environment of Uncertainty. She received her B.S. degree in theoretical mathematics from Auburn University, her M.S. degree in Decision Sciences from Georgia State University, and her Ph.D. in industrial engineering from Northwestern University.   Learn more about IMS and future sessions with thought leaders like Dr. Kathy Pearson: https://ims-online.com/ Chapters: 0:00 Introduction 02:19 Decision making is harder now! 03:57 Range of alternatives 04:56 Leadership example from her book 06:25 New leaders bring new perspectives 08:43 Overconfidence bias 10:11 Multi-tracking thinking 11:47 Thought Experiential Frames 14:04 Out of the box thinking 14:52 Too many options! 15:55 Establishing decision rights 19:43 Historical Examples of leadership 24:48 Future Uncertainties 31:31 Adaptable organizations 35:54 Unknown unknowns 43:40 Case study and example 48:23 Conclusion

Dr. Graeme Codrington is an internationally recognized futurist, specializing in the future of work. He helps organizations understand the forces that will shape our lives in the next ten years, and how we can respond in order to confidently stay ahead of change. For the past two decades Graeme has worked with some of the world’s most recognized brands, traveling to over 80 countries in total, and speaking to around 100,000 people every year. He is the author of 5 best-selling books, and on faculty at 5 top global business schools.  Learn more about IMS and future sessions with thought leaders like Dr. Graeme Codrington: https://ims-online.com/ Chapters: 0:00 Introduction 01:22 Best practices 03:03 # of hours worked doesn’t define people 04:33 Home vs. office 07:22 Productivity in the home environment 09:15 Working from anywhere 12:46 The five pillars 17:16 Effectiveness of a team 21:29 Emotional Intelligence in virtual environments 25:40 Sense of purpose 31:28 Book and podcast recommendations 33:01 Conclusion

Eileen McDargh is an award-winning author, and an internationally recognized keynoter/trainer and executive coach. Her clients have ranged from global pharmaceuticals to educational institutions, from hospitals to the U.S. Armed Forces.   She's the author of seven books, including her latest, Your Resiliency GPS, "A Guide for Growing Through Life & Work". Her book, "Gifts from the Mountain", won the Ben Franklin Gold Award and was turned into a training program featuring Eileen.    Her newest book is scheduled for release in August: "Burnout to Breakthrough: Building Resilience to Refuel, Recharge and Reclaim What Matters". In 2021 Gurus International, a British-based provider of resources for leadership, communication and sales training, also ranked her in the top five of the World's Top 30 Communication Gurus following a global survey of 22,000 business professionals.   Learn more about IMS and future sessions with thought leaders like Eileen McDargh: https://ims-online.com/ Chapters: 0:00 Introduction 1:42 What is burnout? 04:14 Dimensions of burnout 05:57 Finding the source of burnout 09:27 Triggers 11:58 Stop, Look and Listen 14:45 How to deal with burnout 16:37 Don’t focus on one area for too long 20:19 Metaphor and the five things 23:32 The resilience system 25:15 Is failure necessary? 26:31 Scenario planning 27:46 Looking far ahead may cause burnout! 29:47 Self awareness is the key 34:29 Conclusion

Mike Robbins is the NYT best selling author of five books, including Bring Your Whole Self to Work, and, his latest, We're All in This Together. He's a sought-after speaker and consultant who delivers keynotes and seminars for some of the top organizations in the world. As an expert in teamwork, leadership, and emotional intelligence.   He has been featured on NPR, ABC News, Harvard Business Review, Fast Company, the New York Times, the Economist, the Wall Street Journal, and many others.   Learn more about IMS and future sessions with thought leaders like Mike Robbins: https://ims-online.com/ Chapters: 0:00 Introduction 1:31 Mike’s background 04:06 Authentic leaders 06:37 Self-righteousness in leadership 12:48 Impersonal vs. connected communication 15:54 Vulnerability in life 23:25 Failure is just feedback 26:15 Shifting our mindset 29:31 Be grateful and change your perspective 33:05 Give back to your community 35:59 Appreciating others 41:12 Conclusion

Julie Winkle Giulioni is a champion for workplace growth and development and who helps executives and leaders optimize talent and potential within their organizations. She's of Inc. Magazine’s Top 100 speakers, she’s the author of a soon to be best-seller Promotions Are So Yesterday: Redefine Career Development and the co-author of the international bestseller, Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want, translated into seven languages. Promotions Are So Yesterday: Redefine Career Development: https://www.juliewinklegiulioni.com/book/promotions/ Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want: https://www.juliewinklegiulioni.com/book/help-them-grow/ Learn more about IMS and future sessions with thought leaders like Julie Winkle Giulioni: https://ims-online.com/ Chapters: 0:00 Introduction 1:25 Julie’s background and work 3:07 The Great Resignation 4:32 Promotions are so yesterday 10:23 Multidimensional framework for career development 13:52 What managers can do to help their team with career development 19:23 How to keep employees engaged 24:02 Advice to 20 year old self 25:22 Conclusion

Neil Staker has a Masters of Organizational Behavior degree from BYU and a quarter of a century of experience in organizational development. Neil is known for his clear, approachable, and interactive speaking style. He has taught communication skills to thousands of people including leaders from American Express, Symantec, Cerner, UMB Financial, and Monsanto. Learn more about IMS and future sessions with thought leaders like Neil Staker: https://ims-online.com/ Chapters: 0:00 Introduction 1:18 Why Neil doesn’t watch movies 4:49 Why do people fail at having tough conversations? 7:09 Bad experiences affect our psyche more than positive ones 9:49 Learning to not assume the worst 12:06 What if you assume the best possibility, but it is the worst? 14:43 Signs of escalating behaviors  18:34 How to deal with escalating behaviors 20:59 Communication blindspots 24:53 Feedback from peers 26:53 Share your good intentions with clear communication 27:57 Conclusion

Brenda Bailey-Hughes is an award-winning faculty member at the Kelley School of Business where she teaches business communication and leadership courses. Prior to joining the Kelley School, Brenda spent nearly a decade in human resources specializing in managerial training, mediation, and organizational development. She is a sought-after speaker and coach who frequently presents at conferences on over a dozen topics including influence, powerful presentations, leadership through the lens of emotional intelligence, customer service, and change strategies for personal growth.    Learn more about IMS and future sessions with thought leaders like Brenda Bailey Hughes: https://ims-online.com/ Chapters: 0:00 Introduction 1:39 Brenda’s Design Thinking course 3:24 What is emotional intelligence 5:06 Why organizations want leaders with more EQ 7:54 How to measure and manage EQ 10:36 Knowing your emotional triggers 13:28 Strategies to communicate better 16:53 Empathy is on the decline 22:30 The right balance of empathy 28:45 Brenda’s advice to her younger self 29:20 Conclusion

Jake Jacobs is an award-winning author, consultant and founder of Jake Jacobs Consulting, a global consulting firm that enables you to achieve results from change work faster, easier and better than you imagined possible. Over the past 35 years Jake has worked in 61 industries, from high tech to manufacturing to hospitality to entertainment to financial services. During that time, he’s consulted to 96 organizations, from Fortune 50 companies to New York City, national non-profits and the U.S. Army and Navy.   Books by Jake Jacobs include: Leverage Change: 8 Ways to Achieve Faster, Easier, Better Results; You Don’t Have To Do It Alone; and Real Time Strategic Change.    Learn more about IMS and future sessions with thought leaders like Jake Jacobs: https://ims-online.com/ Timestamps: 0:00 Introduction 1:20 Eight levers of Aristotle 4:40 Change fatigue 11:55 Being more future focused 17:37 Believability Index 18:00 Change management 21:11 Rapid prototyping 24:10 Letting go of things that aren’t working 25:53 Change management principles 31:41 Call to action 36:35 Conclusion