The Good Leadership Podcast

Dr. Kristen Lee is a recognized, award-winning clinician, author and Behavioral Science professor from Boston with more than twenty years in the field. Her work has been featured on NPR and CBS radio. Dr. Lee has a robust platform—she speaks across the U.S. and around the globe with business leaders, educators, physical and mental health professionals and general audiences. Some of the venues she speaks at include Harvard University, Ted X, Virgin Pulse, and Johnson & Johnson.   Dr. Lee's Books: https://kristenlee.com/books/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:06) Technique: What is Mentalligence? (06:48) Tools: Agility and unlearning (08:14) Technique: Identifying and avoiding behavioral traps (10:31) Tool: Metacognition and rumination (14:32) Tip: Critical thinking in the Information Age (20:09) Technique: Balancing skepticism and optimism (22:25) Tool: The science of resilience (24:45) Tip: Embracing instability (25:16) Tip: Finding optimism in adversity (27:11) Technique: Building resilience with humility (28:36) Conclusion

The podcast delves into the influence of personality traits, social dynamics, and cognitive dissonance on belief in irrational things. It discusses building trust in relationships, recognizing susceptibility to misinformation, and the importance of resilience to avoid falling into the trap of false beliefs.

Dan Ariely is the bestselling author of Predictably Irrational, The Upside of Irrationality, and The (Honest) Truth About Dishonesty. He is the James B. Duke Professor of Psychology and Behavioral Economics at Duke University and is the founder of the Center for Advanced Hindsight. His work has been featured in the New York Times, the Wall Street Journal, the Washington Post, the Boston Globe, and elsewhere.   Dan's Books: https://danariely.com/books/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:29) Dan’s background (06:48) Tool: Lens from which we see the world (11:01) Tool: The stress element (21:45) Tool: The cognitive element (25:11) Tip: Utilizing explanatory depth (27:32) Tip: Openness to new ideas (28:33) Conclusion

Stephen Young is a former Senior Vice President and Chief Diversity Officer at JPMorgan Chase. Steve has been a featured speaker at business conferences worldwide. He is much sought after for his powerful and engaging presentation style. His widely acclaimed seminar MicroInequities: The Power of Small™ has been embraced by over 20% of Fortune 500 corporations in 35 countries, in every region of the world and is being touted by corporate America as the new paradigm for diversity and leadership.   His work has been published in numerous business articles and recognized in a wide range of business publications, including The Wall Street Journal and Time Magazine and Harvard Business Review’s Management Newsletter. His program was also featured by Oprah Winfrey in two issues of her “O” Magazine.   McGraw-Hill published his top-selling book, Micromessaging: Why Great Leadership is Beyond Words. His latest best-selling book is titled, The Power of Evolved Leadership: Inspire Top Performance by Fostering Inclusive Teams.   The Power of Evolved Leadership: https://www.amazon.com/Evolved-Leader-Stephen-Young/dp/126001083X/ref=sr_1_1crid=2LPSWFULB5KSM&keywords=the+power+of+evolved+leadership&qid=1706217826&sprefix=power+of+evolved%2Caps%2C93&sr=8-1   Insight Education Systems: www.insighteds.com   Questions: info@insighteds.com - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:14) Tool: 4 Dimensions of effective communication (01:47) Tool: Courage vs. charisma (03:59) Technique: Improving courage skills (08:14) Tip: Persuasiveness in leadership (12:31) Tip: Authenticity in leadership (18:01) Tip: Humility and Self-Promotion (21:34) Tip: Humility is overrated (22:33) Tool: Strategic seating example (25:26) Tool: Stay interviews (28:14) Tool: Importance of engagement (29:29) Conclusion

Stephen Young is a former Senior Vice President and Chief Diversity Officer at JPMorgan Chase. Steve has been a featured speaker at business conferences worldwide. He is much sought after for his powerful and engaging presentation style. His widely acclaimed seminar MicroInequities: The Power of Small™ has been embraced by over 20% of Fortune 500 corporations in 35 countries, in every region of the world and is being touted by corporate America as the new paradigm for diversity and leadership.   His work has been published in numerous business articles and recognized in a wide range of business publications, including The Wall Street Journal and Time Magazine and Harvard Business Review’s Management Newsletter. His program was also featured by Oprah Winfrey in two issues of her “O” Magazine.   McGraw-Hill published his top-selling book, Micromessaging: Why Great Leadership is Beyond Words. His latest best-selling book is titled, The Power of Evolved Leadership: Inspire Top Performance by Fostering Inclusive Teams.   The Power of Evolved Leadership: https://www.amazon.com/Evolved-Leader-Stephen-Young/dp/126001083X/ref=sr_1_1crid=2LPSWFULB5KSM&keywords=the+power+of+evolved+leadership&qid=1706217826&sprefix=power+of+evolved%2Caps%2C93&sr=8-1   Insight Education Systems: www.insighteds.com   Questions: info@insighteds.com - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (02:07) Defining leadership (03:19) Tool: The skills and traits of great leadership (05:23) Technique: The PMV leadership model (07:41) Tool: Values and integrity (09:47) Tool: Deontological and teleological ethics (14:51) Technique: Respect vs. being respected (19:32) Tip: Equitable treatment and misguided approach (21:25) Conclusion

Park Howell is called The World's Most Industrious Storyteller helping businesses grow by as much as 600% using his three proven storytelling frameworks. He is the host of the popular Business of Story podcast, ranked among the top 10% of downloaded podcasts in the world, which Feedspot named the #1 business storytelling podcast for 2022. He wrote Brand Bewtichery: How to Wield the Story Cycle System™ to Craft Spellbinding Stories for Your Brand, and his latest book, The Narrative for Gym for Business: Introducing the ABT Framework for Business Communication and Messaging. Park is a sought-after international speaker who helps leaders excel through the stories they tell. Park's Books: https://www.amazon.com/stores/author/B09CX52WZY Park's Podcast: https://businessofstory.com/podcast/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:13) The call to adventure (02:12) Tool: Identifying the antagonists (04:20) Technique: Embracing obstacles in storytelling (08:48) Tool: Identifying emotional promises and gifts (10:59) Tip: Build a storytelling culture (12:50) Technique: Crafting compelling anecdotal stories (15:54) Technique: Overcoming the fear of storytelling (18:14) Tip: Celebrating wins on the customer journey (21:49) Tip: Virtuous cycle of engagement (24:37) Technique: Articulating brand purpose (28:25) Tip: Building repeat business and rituals (30:47) Technique: Becoming a better storyteller (32:01) Conclusion

Park Howell is called The World's Most Industrious Storyteller helping businesses grow by as much as 600% using his three proven storytelling frameworks. He is the host of the popular Business of Story podcast, ranked among the top 10% of downloaded podcasts in the world, which Feedspot named the #1 business storytelling podcast for 2022. He wrote Brand Bewtichery: How to Wield the Story Cycle System™ to Craft Spellbinding Stories for Your Brand, and his latest book, The Narrative for Gym for Business: Introducing the ABT Framework for Business Communication and Messaging. Park is a sought-after international speaker who helps leaders excel through the stories they tell. Park's Books: https://www.amazon.com/stores/author/B09CX52WZY Park's Podcast: https://businessofstory.com/podcast/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:14) Tool: The Story Cycle System (07:32) Tool: The hero's journey (13:28) Tip: Raise the stakes and understand the audience's emotional wishes (19:02) Tool: The disruption phase (21:46) Tool: The ABT framework (24:08) Tip: Case study: Used car dealership in Canada (26:39) Tool: ABT framework's ubiquity (27:21) Conclusion

According to Forbes.com, Alice Heiman is among the world's leading experts on the complex sale. Heiman and her team incorporate the newest research and best practices to provide sales programs that generate immediate and sustainable results profitably. Alice Heiman, LLC is a leading sales consultancy which helps its clients find new business and grow existing accounts. Alice's Website: https://aliceheiman.com/ Sales Talk for CEO's Podcast: https://aliceheiman.com/podcast/ Alice's LinkedIn: https://www.linkedin.com/in/aliceheiman/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: ((00:19) Tip: The Role of Senior Leaders in Sales (02:41) Tip: Supporting Sales Teams During Challenging Times (06:34) Tip: Leading Sales Through a Recession (12:07) Tip: The Best Place to Get New Business (17:16) Tool: Marketing and Sales Alignment (19:31) Technique: Targeting and Alignment (20:28) Tool: Content Creation and Curation (23:02) Tip: CEO's Understanding of Customers (24:39) Technique: Adapting to the Buyer Journey (25:07) Conclusion

According to Forbes.com, Alice Heiman is among the world's leading experts on the complex sale. Heiman and her team incorporate the newest research and best practices to provide sales programs that generate immediate and sustainable results profitably. Alice Heiman, LLC is a leading sales consultancy which helps its clients find new business and grow existing accounts. Alice's Website: https://aliceheiman.com/ Sales Talk for CEO's Podcast: https://aliceheiman.com/podcast/ Alice's LinkedIn: https://www.linkedin.com/in/aliceheiman/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:25) Alice's Journey to Sales (05:22) Technique: Buyer-Centric Selling (14:04) Technique: Meeting Buyers Where They Are (17:13) Tip: Founder-Led Sales & Building Sales Organization (22:06) Tip: Finding Entrepreneurial Salespeople (23:05) Tool: Managing Salespeople (24:10) Technique: Hiring and Training Strategies (24:49) Conclusion

Matt Abrahams is a passionate, collaborative and innovative educator, author, podcast host, and coach. He is the Larsen Lam Family Lecturer in Organizational Behavior at Stanford University’s Graduate School of Business where he teaches two very popular classes in Strategic Communication and Effective Virtual Presenting. He received Stanford GSB’s Alumni Teaching Award in recognition of his valued service to teaching Stanford Alumni around the world. In addition to his teaching, Matt is much sought-after keynote speaker and communication consultant for Fortune 100 companies. His online talks garner millions of views and he hosts the popular, award winning GSB podcast called Think Fast Talk Smart. Matt's Books: https://mattabrahams.com/books/ Matt's Podcast: https://mattabrahams.com/podcast/ Matt's Website: https://mattabrahams.com/ Matt's LinkedIn: https://www.linkedin.com/in/maabrahams/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (00:31) Tool: The Three P’s that lead to listening well (02:19) Tool: Pace, space, and grace (04:36) Tip: Listening attitude (06:18) Technique: Structuring spontaneity (09:24) Tip: Swiss Army Knife of structures (11:36) Tip: Stockpiling stories (14:03) Tool: The F-Word of spontaneous speaking (17:37) Tip: The curse of knowledge and passion (18:52) Technique: The grandmother test (19:09) Tip: Minimal words (22:05) Tip: Rebranding small talk (24:23) Technique: Initiating small talk (25:38) Technique: Exiting small talk (27:33) Tip: Best communication advice (28:12) Key takeaway (29:23) Conclusion