The Good Leadership Podcast

Will Baggett is an award-winning major events professional, former strength coach, and dynamic speaker. Will has also helped produce events such as the Super Bowl, Final Four and a host of college football bowl games. Over his six-year coaching career, Will helped produce 19 NFL draft picks, including two first-round picks. The Blueprint for a Successful Career, Will’s first book, was released in 2017 to widespread acclaim and has been added to the curriculum at six nationally accredited universities. He began speaking in 2017 and has since delivered over 250 keynotes, inspiring over 50,000 people across multigenerational workplaces in both the public and private sector. Will's Book: https://www.amazon.com/Blueprint-Successful-Career-Foundation-Professionals/dp/1606793640 - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:44) Tip: The foundation of a successful career (05:19) Tip: The importance of doing small tasks well (08:32) Tool: Creating buy-in and optimizing employee potential (11:13) Tip: Stay in the proving phase (16:42) Tip: Avoid ego and entitlement (19:46) Tip: Embracing the journey (23:43) Conclusion

Dr. Paul J. Zak is a Professor at Claremont Graduate University and is in the top 0.3% of most cited scientists. Paul's two decades of research have taken him from the Pentagon to Fortune 50 boardrooms to the rainforest of Papua New Guinea. His most recent book is Immersion: The Science of the Extraordinary and the Source of Happiness. Besides his academic appointment, he is a four time tech entrepreneur. In 2017 he founded Immersion Neuroscience, a software platform that allows anyone to measure what the brain loves in real-time that is used to improve outcomes in entertainment, education, advertising, and to monitor emotional wellness. He is a regular TED speaker and has appeared on Good Morning America, Dr. Phil, Fox & Friends, ABC Evening News, and his work has been reported in The New York Times, The Wall Street Journal, USA Today, Time, The Economist, Scientific American, Fast Company, Forbes, and many others. Paul's Books: https://pauljzak.com/books/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:35) Tip: The Importance of Social Relationships (02:16) Technique: Building Emotional Fitness (05:15) Tools: Neurological Valuation of Social Emotional Experiences (07:10) Tools: Strategies for Introverts to Build Social Connections (10:24) Tip: Quality vs. Quantity of Social Relationships (11:48) Tip: Emotional Fitness and Physical Health (15:57) Tip: Misconceptions about Emotional Fitness (17:44) Tip: Emotional Fitness and Emotional Intelligence (19:19) Tip: Emotional Fitness and Depression (20:45) Tool: Tuesday App and Emotional Fitness Measurement (23:33) Techniques: Optimizing Peak Immersion Levels (25:37) Key Takeaway (25:52) Conclusion

Britt Andreatta is an internationally recognized thought leader who creates science-based solutions for today's challenges. Britt is the CEO of Brain Aware Training and former Chief Learning Officer for Lynda.com (now LinkedIn Learning). Britt has published several best-selling titles including Wired to Resist: The Brain Science of Why Change Fails and a New Model for Driving Success. Britt's Books: https://www.brittandreatta.com/books/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Tip: Factors that influence change outcomes (03:35) Tip: Tips for employees (06:36) Tool: Leaders' navigational tools (07:50) Tip: Three roles of leaders (09:52) Tool: Motivational tools (14:21) Tool: Connection tools (16:28) Tip: Patience and self-care (17:06) Key takeaway (19:00) Conclusion

Britt Andreatta is an internationally recognized thought leader who creates science-based solutions for today's challenges. Britt is the CEO of Brain Aware Training and former Chief Learning Officer for Lynda.com (now LinkedIn Learning). Britt has published several best-selling titles including Wired to Resist: The Brain Science of Why Change Fails and a New Model for Driving Success. Britt's Books: https://www.brittandreatta.com/books/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:09) Tip: The reasons behind change failures (03:10) Tip: The human reaction to change (04:13) Tip: Challenges in different types of change (09:12) Tip: Change journeys and their impact (13:12) Tip: Change fatigue and burnout (18:29) Tool: The brain on change (20:28) Tip: The Internal Cortex (22:22) Tip: The Basal Ganglia and change fatigue (24:25) Tool: Creating compelling rewards (25:58) Tool: Gamification and habit formation (26:21) Tip: The role of the Habenula in decision making (28:10) Tool: The importance of rewarding change efforts (29:05) Conclusion

Brenda Bailey-Hughes is an award-winning faculty member at the Kelley School of Business where she teaches business communication and leadership courses. Prior to joining the Kelley School, Brenda spent nearly a decade in human resources specializing in managerial training, mediation, and organizational development. She is a sought-after speaker and coach who frequently presents at conferences on over a dozen topics including influence, powerful presentations, leadership through the lens of emotional intelligence, customer service, and change strategies for personal growth. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:11) Tool: Self-Management (04:11) Tool: Emotional Control and Managing Emotions (09:59) Technique: Optimism and Decreasing Negative Thoughts (15:11) Tool: Worst Case, Best Case, and Most Likely Scenario (18:07) Tool: Ethos, Pathos, and Logos in Influence (21:18) Tool: Psychological Safety and Team Building (22:47) Technique: Developing Emotional Intelligence (24:30) Tool: Perception vs. Reality of Empathy (25:51) Key Takeaway (27:10) Conclusion

Brenda Bailey-Hughes is an award-winning faculty member at the Kelley School of Business where she teaches business communication and leadership courses. Prior to joining the Kelley School, Brenda spent nearly a decade in human resources specializing in managerial training, mediation, and organizational development. She is a sought-after speaker and coach who frequently presents at conferences on over a dozen topics including influence, powerful presentations, leadership through the lens of emotional intelligence, customer service, and change strategies for personal growth. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:36) Defining Emotional Intelligence and Empathy (03:00) Tip: Why Emotional Intelligence Matters (04:50) Tip: Understanding Empathy (09:05) Technique: Balancing Empathy with Accountability (12:08) Technique: Using Emotional Intelligence (12:31) Tip: The Importance of Self-Awareness (15:43) Tool: Self-Assessment (20:31) Technique: Improving Self-Awareness through Questioning (21:17) Tool: The Power of “How” (22:24) Conclusion

Jason D. Patent, Ph.D. (he/him), is founder and principal at JP Global Lead LLC and co-founder of BridgeLabs. A fluent speaker of Mandarin Chinese, he is an organizational leader, consultant, author, thought leader, instructor, and workshop facilitator in the fields of global leadership and global diversity, equity, and inclusion. For seven years he was Director of the Robertson Center for Intercultural Leadership at U.C. Berkeley’s International House. Jason's Book: https://www.jasonpatent.com/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:09) Tool: DIVE model of perception management (06:26) Tool: Power dynamics and feedback (16:18) Tip: Adapting and understanding cultural differences (21:42) Technique: Identifying values driving behaviors (23:41) Technique: Developing self-awareness (26:14) Conclusion

Jason D. Patent, Ph.D. (he/him), is founder and principal at JP Global Lead LLC and co-founder of BridgeLabs. A fluent speaker of Mandarin Chinese, he is an organizational leader, consultant, author, thought leader, instructor, and workshop facilitator in the fields of global leadership and global diversity, equity, and inclusion. For seven years he was Director of the Robertson Center for Intercultural Leadership at U.C. Berkeley’s International House. Jason's Book: https://www.jasonpatent.com/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:30) Tip: Power dynamics in the workplace (06:01) Tip: Seek honest feedback (13:18) Technique: Empowering employees (17:00) Technique: Emotional regulation and workplace interactions (20:11) Tool: Amygdala hijack and emotional reaction (21:43) Conclusion

May Busch is an international executive and career coach, speaker, facilitator, and the author of Accelerate: 9 Capabilities to Achieve Success at Any Career Stage. She is passionate about helping people thrive at work and reach their full potential. She is Senior Advisor and Executive in Residence in the Office of the President, and Professor of Practice at W.P. Carey School of Business, at ASU.   Previously, May enjoyed a 24-year career in investment banking, most recently as COO for Morgan Stanley Europe. She chaired the firm's European Diversity Council and was a member of its European Management Committee. A graduate of Harvard Business School, May is dedicated to promoting greater thought leadership, diversity, and entrepreneurial spirit in the workplace.   May's Book: https://maybusch.com/books/accelerate/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:13) Tool: Strategies for Effective Communication (04:21) Tool: The Five-Minute Rule and the Rule of Three (09:27) Technique: Improving Decision-Making (16:25) Tip: Transition from Caretaker to Rainmaker (22:14) Technique: Building Self-Awareness (23:41) Tool: The Johari Window (24:54) Technique: Reflecting and Noticing (27:29) Tip: Importance of Mindset (29:07) Tip: Physical and Mental Connection (31:25) Tool: Brand and Reputation (32:45) Tip: Executive Presence (33:56) Conclusion

May Busch is an international executive and career coach, speaker, facilitator, and the author of Accelerate: 9 Capabilities to Achieve Success at Any Career Stage. She is passionate about helping people thrive at work and reach their full potential. She is Senior Advisor and Executive in Residence in the Office of the President, and Professor of Practice at W.P. Carey School of Business, at ASU.   Previously, May enjoyed a 24-year career in investment banking, most recently as COO for Morgan Stanley Europe. She chaired the firm's European Diversity Council and was a member of its European Management Committee. A graduate of Harvard Business School, May is dedicated to promoting greater thought leadership, diversity, and entrepreneurial spirit in the workplace.   May's Book: https://maybusch.com/books/accelerate/ - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:15) Technique: Developing Capabilities (08:10) Tool: Career Potential S-Curve (03:04) Tip: Importance of People Skills (06:09) Tip: Owning Personal Development (13:39) Technique: The Learn-Do-Show Model (16:42) Tip: Team Leadership (20:52) Tip: Become a Talent Magnet (21:36) Technique: The Reframing of Work (22:45) Tip: Unifying compelling vision (23:29) Tip: Promoting team members (24:23) Conclusion