

Evernest Property Management Show
Matthew Whitaker and Spencer Sutton
If you’re a property manager looking to scale your business beyond 300, 500, or even 1,000 doors, you’ve come to the right place. You might be asking - Is it worth it? How do I do it? Where do I find the money? What about the people? Trust us, we've made every mistake you can think of...then we made some up. Listen in as we describe what worked and what didn't on our journey from 300 to 3,000 houses.
Episodes
Mentioned books

Nov 20, 2023 • 32min
Episode 107: Why Do Landlords Choose Property Management Companies?
The podcast discusses the reasons why landlords choose property management companies, including best-in-class customer service, efficiency, local market expertise, regulatory knowledge, online presence, reputation, and referrals. It also highlights the importance of brand familiarity, trust in real estate, and the significance of referrals in closing deals. The hosts share their early experiences in property management and announce an upcoming episode focusing on property and corporate accounting.

Nov 13, 2023 • 1h 14min
Episode 106: WEBINAR REPLAY: Excellence in Property Management
Listen in to our latest webinar with special guests as we discuss best practices for property managers across all departments. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co =================================== Production House: Flint Stone Media Copyright of Evernest 2023.

11 snips
Nov 6, 2023 • 32min
Episode 105: Property Management in 2024 - Looking Ahead
Discover the findings of Buildium's State of Property Management report for 2024. Dive into topics such as challenges in attracting new investors and strategies for growth in the property management industry. Learn about the fears and concerns of accidental landlords and the importance of aligning property management services with owner expectations. Explore the difficulties of scaling property management companies and the options for managing growth.

Oct 30, 2023 • 27min
Episode 104: The Path to Achieving Anything Great
Learn the three principles for creating great companies, setting ambitious goals, and the importance of persistence and resilience in achieving success. The podcast discusses the power of marketing and the value of community support in overcoming obstacles and reaching greatness.

Oct 23, 2023 • 17min
Episode 103: Three New Vendors Property Managers Should Check Out
The hosts discuss new vendors in the property management industry, including Lula, a national vendor for property maintenance, and Colleen.ai, an AI-powered collections company. They also share funny stories about robo calls and introduce Blanket, a platform that allows property managers to list houses for sale and provides a dashboard for owners to access property information.

12 snips
Oct 16, 2023 • 48min
Episode 102: Ancillary Revenue Success
Explore how property managers can increase resident and owner satisfaction by offering additional services and generating ancillary revenue. Learn about differentiating between products and services, building trust with customers, and expanding resident relationships. Discover ways to generate additional revenue through lead generation and offering mortgage referrals. Analyze the concept of revenue per unit in property management and discuss the pet fee policy and potential changes.

Oct 9, 2023 • 24min
Episode 101: The Ultimate Productivity Hack
Learn the ultimate productivity hack of saying no and how it leads to personal growth. Explore the impact of saying no in the property management business and the importance of prioritization. Discover the high cost of hiring mistakes and the influence of the book 'Who' on the hiring process.

Oct 2, 2023 • 31min
Episode 100: Shots Fired! The Funny and Sometimes Painful Stories of Property Management
Join Spencer and Matthew as they share funny and painful stories from their 15 years in property management, including the costly consequences of hiring the wrong person and hilarious tales of employees misusing company credit cards. They also reflect on unexpected employee departures and stress the importance of hiring the right people.

Sep 25, 2023 • 1h 29min
Episode 99: How to Build or Scale Your Maintenance Business (Webinar Replay)
Join industry experts Deb Newell and Tra Griffin as they discuss the ins and outs of starting or growing your maintenance business. We all know that maintenance is a part of owning rental property, so building out this part of your property management business benefits your clients, residents, and yourself. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co =================================== Production House: Flint Stone Media Copyright of Evernest 2023.

Sep 18, 2023 • 32min
Episode 98: 300 to 15,000 Units: 5 Lessons Learned Scaling a PM Business
Every single day in this business, there are lessons to be learned. As you grow, the lessons learned can majorly impact your business - your team, owners, and residents. In this episode, Matthew and Spencer discuss five more lessons they've learned in the past year and a half, going from 6,000 to 15,000 doors under management. Episodes mentioned in this episode: Episode 44 - 300 to 6000: 5 Lessons learned scaling a PM business Episode 57 - Four stages of company growthEpisode 67 - Scorecards with Graham RobinsonEpisode 46 - Three types of communication needed to scale =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co =================================== Production House: Flint Stone Media Copyright of Evernest 2023.