The Home Service Expert Podcast
Tommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnist
The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.
Episodes
Mentioned books
17 snips
Sep 3, 2024 • 1h
Crafting Systems for Success: Mastering Implementation To Fast-Track Your Business Growth
Howard Partridge, President of Phenomenal Products Inc. and an international business coach, shares insights on creating systems for business success. He emphasizes the power of community and strong relationships in fostering growth. Topics include the importance of personal accountability, reflective leadership, and the challenges faced by retiring business owners. Partridge advocates for teamwork and structured systems while highlighting the significance of nurturing workplace relationships to enhance engagement and drive success.
20 snips
Aug 30, 2024 • 1h 7min
How to Optimize Every Stage of Your Marketing Funnel for Maximum ROI
Jim Leslie, the former CTO and CMO of A1 Garage Door Service, shares his insights on optimizing marketing funnels for maximum ROI. He emphasizes the importance of refining strategies to boost lead conversion rather than focusing solely on new leads. The discussion touches on talent acquisition, the significance of adaptable marketing in home services, and innovative grassroots tactics like mobile billboards. Leslie also highlights the necessity of strong systems and financial literacy for sustainable business growth, especially in a competitive landscape.
24 snips
Aug 27, 2024 • 1h 1min
Secrets to Service Champions’ $500M Success with Leland Smith
Leland Smith, founder of Service Champions Heating & Air Conditioning, shares insights from his journey leading a successful HVAC company. He discusses the significance of high-quality service and strategic recruitment in enhancing customer satisfaction. Smith emphasizes the 'Happy Money Promise' to build trust and loyalty with clients. He also explores crucial areas like employee training, marketing communication, and lifelong learning, highlighting how these elements contribute to consistent profitability and a thriving workplace culture.
98 snips
Aug 23, 2024 • 1h 3min
Q&A With Tommy - Proven Strategies for Marketing, Leadership, and Organizational Success
Tommy Mello, author of 'Home Service Millionaire' and founder of A1 Garage Doors, shares his entrepreneurial insights. He emphasizes the power of personal networking to attract clients and partners. Tommy discusses team-building strategies and his focus on personal health, prioritizing relationships over materialism. He provides key business strategies, including lead generation and performance metrics, while also diving into the integration of AI tools for optimizing sales. He highlights the importance of prioritizing high-value leads for strategic growth in the home service sector.
12 snips
Aug 20, 2024 • 60min
Ken Goodrich’s Proven Strategies to Build and Grow a Sellable Business
Ken Goodrich, a seasoned expert in business process and mergers, shares invaluable insights into building and selling businesses. He discusses the importance of mentorship and building strong teams for long-term growth. Ken emphasizes treating your business as a sellable asset from the start and the transformative power of strategic partnerships. He also highlights how AI can revolutionize dispatch management and the essential role of networking in overcoming industry challenges. Tune in for practical tips that can enhance your entrepreneurial journey!
23 snips
Aug 16, 2024 • 1h 1min
Streamlining Your Operations with the Right Tools and Talent
Tom Howard, a seasoned entrepreneur and VP of Customer Experience at ServiceTitan, dives into effective strategies for growth in the home service sector. He shares insights on budget management, the importance of automation tools, and innovative marketing strategies. The conversation highlights how personal fitness journeys shape professional success, the significance of talent acquisition, and the impact of customer service training. Tom also emphasizes the power of networking and mentorship in driving business development, making it a must-listen for aspiring entrepreneurs.
17 snips
Aug 9, 2024 • 59min
The Secret Growth Strategy of Multi-Million Dollar Entrepreneurs: Building Relationships
In this engaging discussion, entrepreneur and coach Steve Sims, known as 'The Real Life Wizard of Oz,' shares his insights on networking strategies and the power of personal branding. He emphasizes shifting from hard work to building smart relationships, highlighting authenticity in self-presentation. The chat also explores the balance between philanthropy and personal fulfillment, as well as the importance of genuine mentorship in achieving meaningful connections. Plus, Steve reflects on health and habits, stressing moderation in lifestyle choices.
32 snips
Aug 2, 2024 • 1h 2min
Embracing Financial Transparency to Build Accountability in Your Organization
Ellen Rohr, co-founder of Zoom Drain and Brand + Industry Marketing Lead for Service Titan, discusses the importance of financial transparency in organizations. She shares her journey to financial literacy and how it transformed her business practices. Ellen emphasizes the significance of personal well-being in entrepreneurship and the need for accountability through accurate financial records. Moreover, she advocates for effective inventory management and the role of brand ambassadors in uplifting the trades industry, blending profit with community impact.
38 snips
Jul 26, 2024 • 59min
Q&A With Tommy - Stacking the Deck with A-Plus Leaders and Top Talent
Tommy Mello, author of 'Home Service Millionaire' and founder of A1 Garage Doors, shares his expertise in this engaging chat. He emphasizes the importance of stepping out of comfort zones for better networking and client relationships. The conversation delves into optimizing operations and strategic financial planning for sustainable growth. Tommy reveals innovative tactics for managing underperforming employees and maximizing profitability in home services. He also discusses effective recruitment strategies and the role of empathy in fostering team success.
Jul 19, 2024 • 51min
Transforming the Hustler Into A Resilient Leader with Keith Mercurio
Keith Mercurio, Senior Director of Executive Success of ServiceTitan, and CEO & Founder at Ethical Influence Global, discusses building relationships, personal transformation, and mental health. The podcast explores personal struggles, seeking validation, prioritizing health, achieving wealth, self-discovery, and the importance of surrender for a fulfilling life.
