
The Home Service Expert Podcast
The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.
Latest episodes

Apr 14, 2023 • 58min
Adopting a Growth Mindset to Turn Your Business Vision Into a Reality
David Neagle is the founder and President of Life is Now Inc., a multimillion-dollar global coaching company that helps thousands of entrepreneurs, experts, and self-employed professionals gain the confidence and find the right mindset to expand their business. David has been in the coaching and mentorship industry for 20 years and has expanded to more than 30 countries. He also hosts “The Successful Mind Podcast,” and is the best-selling author of “The Millions Within: How to Manifest Exactly What You Want and Have an EPIC Life!” In this episode, we talked about business growth strategies, visionary leadership, personal growth…

Apr 7, 2023 • 57min
Leveraging AI to Supercharge Your Company's Marketing
Jason Shandy is the Director of Digital Marketing for Southern Air LLC, a company that aided in building his extensive background on digital marketing for large private equity-backed home service conglomerates. Over the years, he has demonstrated high level expertise on Search Engine Marketing in a variety of verticals across multiple markets. Johnny Wenzel is a marketing consultant at ServiceTitan, who’s passionate about saving contractors money on ads and helping them win. In this episode, we talked about artificial intelligence, digital marketing, search engine optimization…

Mar 31, 2023 • 52min
The 5 Languages of Appreciation to Build A High-Performing Team
Dr. Paul White is an experienced psychologist & speaker, and co-author of the book “The 5 Languages of Appreciation in the Workplace''. Dr. White has taught around the world, and his expertise has been requested by major organizations such as Microsoft, NASA, the CDC, and more. Based on extensive research, he has developed practical ways for leaders and employees to communicate authentic appreciation. In this episode, we talked about employee appreciation, business strategies for lower staff turnover, more positive work environments…

Mar 24, 2023 • 59min
Delivering Outstanding Customer Service to Attract Better Quality Leads
Charlie Felker is the co-founder of Free-2-Grow, a company that provides back-office support to service-based companies, allowing the owners and operators to focus on their customers and growing their businesses. Free-2-Grow offers its customers the services of a full-time office manager at half of what it would cost to hire someone full-time and provides team support with its cross-trained staff. In this episode, we talked about entrepreneurship, customer service, leadership, management…

4 snips
Mar 17, 2023 • 1h 20min
Q&A with Tommy - Focusing on the Right Metrics to Quickly Grow Your Company
Discover how focusing on the right metrics can propel your business growth. Learn the importance of data accuracy and networking inspired by successful entrepreneurs. Gain insights from an industry event on hard work and the balance between business and family. Explore effective hiring practices and how technology enhances customer interactions. Uncover strategies for HVAC contractors to break the $5 million barrier, emphasizing service agreements and personnel training. Lastly, hear about the value of shared knowledge and strategic acquisitions for revenue growth.

Mar 10, 2023 • 1h 9min
Ensuring Your Company’s Longevity and Success with the Right Leadership Mindset
Darius Lyvers began his career at F.H. Furr Plumbing Heating Air Conditioning & Electrical, Inc. in 2001 as a sales consultant. As a sales consultant, Darius was known for setting and breaking sales records. Due to his success in the field, Darius was promoted to the role of Sales Manager in 2010. In 2016, Darius was promoted to the position of Chief Operating Officer, where he oversees all aspects of the F.H. Furr business operations. As COO, Darius has grown the company’s revenue from $37 million in 2016 to more than $90 million in 2021. In this episode, we talked about growth, mergers and acquisitions, sales, training…

Mar 3, 2023 • 47min
Increasing Key Relationship Value by Mastering the Power of Gratitude
John Ruhlin is the co-founder of the Ruhlin group, and is the world's leading authority for maximizing customer loyalty through radical generosity. An entrepreneur and international keynote speaker, he is also the author of Giftology: The Art and Science of Using Gifts to Cut Through the Noise, Increase Referrals, and Strengthen Retention. In this episode, we talked about company culture, human resource management, franchising, relationship building…

Feb 24, 2023 • 1h 6min
Getting Smart With Your Marketing to Stay Ahead in A Highly Competitive Market
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about marketing, pricing, operations, business growth and strategy...

Feb 17, 2023 • 56min
The A Method for Hiring and Developing A Winning Team
In this discussion, Geoff Smart, Chairman and Founder of ghSMART, shares his expertise in hiring and developing winning teams. He highlights the significance of setting quantifiable goals for effective team management. Geoff emphasizes the need for a strong company culture and the importance of hiring self-motivated individuals. He also delves into strategies for talent development, succession planning, and the crucial balance between personal fulfillment and professional success. Geoff wraps up with book recommendations that inspire entrepreneurial growth.

Feb 10, 2023 • 1h 9min
Chet Holmes’ 12 Key Strategies To Turbocharge Your Business
Amanda Holmes is the CEO of Chet Holmes International which has worked with over 25,000 businesses worldwide. At age 24, she inherited her father’s multi-million dollar enterprise, which specializes in helping companies double their sales. In this episode, we talked about The Dream 100 strategy, leadership, sales, marketing, business growth...
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