
The Home Service Expert Podcast
The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.
Latest episodes

Jun 23, 2023 • 1h 21min
The Secrets Behind America’s Most Successful Roofing Franchise
Kevin Newton is the founder and CEO of Honest Abe Roofing, America’s largest and most successful roofing franchise that focuses on consultations, installations, and repairs. He recognized the importance of operating like a retail business, emphasizing advertising and customer service as key pillars for success. Kevin’s leadership and innovative mindset have shaped Honest Abe Roofing into a trailblazing force in the industry. In this episode, we talked about franchise models, business systems, management strategies…

Jun 16, 2023 • 51min
The Art of Handling Tough Conversations: Resolving Tension in Business Environments
David Wood is the Founder of Focus.ceo, one of the world’s largest coaching businesses. He has trained high-performing entrepreneurs, executives, and even prison inmates around the globe, becoming #1 on Google for “life coaching”. David is the author of Get Paid For Who You Are, and is the host of the “Tough Conversations Podcast”. In this episode, we talked about business coaching, hiring strategies, tough conversations…

Jun 9, 2023 • 1h 13min
Enhancing Your Company’s Client Retention Efforts through Remarketing and Service Agreements
Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about customer retention, business strategies, task delegation…

Jun 2, 2023 • 1h 11min
Can AI Create The Systems And Processes You Need For Your Business?
Al Levi is a consultant and CEO of the 7-Power Contractor and one of the contributors of the book The Home Service Millionaire. He was rated as one of the 25 most influential contractors in the United States by Plumbing and Mechanical Magazine, where he has also been a longtime columnist. He now helps other contractors learn how to run their businesses with less stress and more success through consultations, workshops, and webinars. In this episode, we talked about business manuals, org charts, standard operating procedures…

May 26, 2023 • 1h 12min
The Nine Pillars of Building a Sustainable Home Service Business
Michael Disney is a co-owner and the COO for CEO Warrior, a business consulting, training, and mentoring firm that uses proven methods to help small businesses overcome obstacles and achieve success. He began his career as an automotive electrical specialist and later worked as a lead generator at Gold Medal Service in 2013, contributing to the company's highest record-sales month at $3.5 million as Director of Sales. In this episode, we talked about recruitment strategies, lead generation, financial freedom…

May 19, 2023 • 1h 21min
Develop Self-Mastery to Become the Best Version of Yourself
Sean Michael Crane is the founder and CEO of Unstoppable #365MFR, an Elite Self-Mastery Program for Men looking to maximize their results in all aspects of life. He is the host of the Unstoppable Mindset Podcast found on YouTube and all major platforms. Sean is also the best-selling author of his memoir “Prison Of Your Own, Break Free Of Limitations And Unlock Your True Potential” that describes his journey from a hopeless adolescent, depressed and addicted to drugs and alcohol to a man living a life of purpose today. In this episode, we talked about self-mastery, business growth, social media...

5 snips
May 12, 2023 • 1h 21min
Q&A with Tommy - Dialing In on Your Standard Operating Procedures to Set Up Your Business to Scale
Discover the pivotal role of standard operating procedures (SOPs) in scaling a business and fostering independence among teams. Explore effective marketing strategies and performance incentives that drive sales in the home service industry. Learn the importance of leadership and strong company culture for sustainable growth. Dive into essential elements like planning, budgeting, and employee training to build a robust foundation. Plus, gain insights into navigating business acquisitions and enhancing team effectiveness with upcoming resources.

May 5, 2023 • 1h 2min
Effective Customer Relationship Management Strategies to Scale Your Home Service Business
Anthony Cafagna is the founder and CEO of All City Plumbing, a highly rated plumbing company established in 2009 during the Great Recession. Based in Rancho Cucamonga, Anthony ensures that his business is up to date with the latest technology and equipment to solve plumbing problems as safely and efficiently as possible. Through his successful leadership in tough economic times, All City Plumbing now has approximately 90 employees, 80 vans and generates over $20 million in annual revenue. In this episode, we talked about pricing strategies, practice groups, CRM strategies...

Apr 28, 2023 • 60min
Q&A with Tommy - Implementing Checks and Balances To Set Your Business Up For Long-Term Success
Tommy Mello reveals effective sales enhancement strategies, emphasizing the power of genuine connections and storytelling. He dives into checks and balances, highlighting the importance of organizational efficiency and customer satisfaction. The podcast also discusses collaborative employee roles and innovative marketing tactics for sustained success. Personal experiences with ADD shed light on communication challenges, and insights on content creation stress the value of organization and team dynamics, paving the way for business growth.

Apr 21, 2023 • 1h 19min
Learn From The Sales King How to Turn Your Technicians Into Sales Machines
Andy Elliot is the CEO and Co-founder of The Elliot Group, the fastest growing automotive sales training company and virtual training program in the world which currently trains 185,000 salespeople across the globe. He also runs the largest car sales training channel on Youtube while hosting a live automotive sales seminar called "The Master Closer Seminar" based in Scottsdale, Arizona. In this episode, we talked about sales training, recruitment strategies, leadership mindsets…
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