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The Home Service Expert Podcast
KPI Growth Strategies to Scale Your Business from the Ground Up
Jul 28, 2023
Tom Peregrino, President of Service Nation, with over 25 years of experience in the home service industry, discusses KPIs, recruitment strategies, contractors, and the importance of managing numbers and taking action in scaling your business. He also talks about his journey from sales to company ownership, leadership style and growth strategies, understanding personality traits and using assessment tools, reaching out and connecting with others, and a discussion on the story of Abraham and Sarah.
01:08:36
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Quick takeaways
- Implementing performance-based pay in the home service industry can be achieved through gradual steps and a hybrid model to address fears and retain employees.
- Tracking key performance indicators (KPIs) such as net profit, overhead expenses, and gross margins is vital for driving profitability and making informed growth decisions.
Deep dives
Implementing Performance-Based Pay
One of the main ideas discussed in the podcast episode is the importance of implementing performance-based pay in the home service industry. The speaker emphasizes the fear that many companies have in making the transition and losing their employees. To address this fear, he suggests taking gradual steps towards performance-based pay, such as starting with a hybrid model. The podcast explores the significance of addressing this fear and instilling confidence in companies to make the necessary changes in their pay structure.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode