23min chapter

The Home Service Expert Podcast cover image

KPI Growth Strategies to Scale Your Business from the Ground Up

The Home Service Expert Podcast

CHAPTER

Understanding Personality Traits and Using Assessment Tools

In this chapter, they discuss the importance of understanding personality traits in employees and clients using tools like the DISC assessment. They also explore the correlation between personality tests and job longevity, and how this knowledge can aid in recruiting and retaining employees.

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