Best Story Wins

Column Five
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Aug 15, 2024 • 38min

The Secret Behind Building a Retro-Futuristic Brand with Aaron Zide of Halcyon

How does a cybersecurity startup blend retrofuturistic vibes with innovative anti-ransomware strategies to stand out in a crowded market?Our guest today, Aaron Zide, Creative Director at Halcyon holds the answer to this question. In this episode, Aaron shares invaluable insights on the challenges and opportunities of maintaining a distinctive brand identity while remaining agile and creative. He explores how Halcyon projects a retrofuturistic and serene vibe and discusses the innovative marketing strategies that have helped the brand cut through the noise and retain customers' attention in the long run.We also discuss:How to manage a global team while maintaining a unified brand tone and message.The need for open-minded adaptation and embracing new marketing channels.How to stay true to the brand’s unique identity while incorporating feedback and societal changes.
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Aug 8, 2024 • 45min

Leading Creative Teams That Win with Josie Jeffries of Webflow

Clarity is the cornerstone of brand success.Understanding what your brand is to the core, and what it offers, enables you to craft a clear narrative and effectively market it.In this episode, we are joined by Josie Jeffries, Sr. Director, Creative and Content at Webflow. Josie is a seasoned professional with an impressive career at leading teams in tech brands like X (formerly Twitter) and Slack, where she excelled in building brand awareness. She shares her insights on the importance of clarity and communication in marketing challenger brands and reveals strategies for managing change and persuading customers to switch to new platforms amidst fierce competition.We also discuss:How to appeal to both the emotional and technical needs of stakeholders.The importance of balancing ambitious brand campaigns with conversion-oriented content.Strategies for prioritizing creative decisions based on their return on investment.
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Aug 1, 2024 • 37min

The Human Side of AI Design with Celene Osiecka of 247.ai

AI has been here for a long time — longer before the ChatGPT boom. And now that we’ve all seen it, it’s not going anywhere.In this episode, we are joined by Celene Osiecka, Senior Director of Conversation Design and Conversational AI at [24]7.ai, as she shares how her team focuses on enhancing customer experience, reducing risk, and navigating the challenges of the tech industry through a systemic use of conversational AI.We also discuss: The delicate balance between data-driven approaches and the subjective, artistic aspects of conversation design.How AI is transforming quality assurance, helping companies streamline training and reduce costs.The roles and collaboration involved in designing effective AI-driven conversations.
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Jul 25, 2024 • 38min

Scaling Brand Communication Globally with Gwen Lafage of Sinch

As brands grow, communication channels tend to expand parallelly. What is the secret behind successful comapnies that can keep up and leverage with this growth? To delve deeper into this question, we are joined by Gwen Lafage, VP of Marketing, Global Brand and Content at Sinch, who shares the intricate balance between a long-term vision and agile marketing, paving the way for continuous and successful brand growth.  Gwen also explains how Sinch is revolutionizing brand experiences and efficiency while underscoring the often-overlooked potential of rich communication messagingWe also discuss:The importance of maintaining consistency in brand messaging while allowing autonomy.Gwen’s insights into 6 C’s philosophyThe significance of integrating AI innovations and maintaining strong, consistent brand messaging.
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Jul 18, 2024 • 44min

Humanizing Marketing in the AI Era with Alec Hanson of LoanDepot

How can embracing digital trends and authentic human connections redefine your marketing strategy in an AI-driven world?This week we sit down with Alec Hanson, Chief Marketing Officer at loanDepot, as he takes us through the intricacies of mortgage marketing amidst fluctuating interest rates. Drawing on his extensive industry experience, Alec discusses effective strategies tailored for navigating high-rate environments and the importance of authenticity and storytelling in brand development. Staying on top of AI and innovative technologies to stay competitive in a rapidly evolving market is key to success. Whether you're new to mortgage marketing or a seasoned professional, Alec's practical advice and forward-thinking perspectives offer valuable guidance for driving success in this dynamic industry.Join us as we discuss:The importance of utilizing diverse digital channels such as Instagram, TikTok, and Google to effectively reach and engage with modern consumers.The critical need for marketers to adopt new technologies like AI and move away from outdated methods to remain competitive.The significance of building genuine human connections and maintaining transparent branding to foster trust and loyalty among consumers.
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Jul 11, 2024 • 41min

How to Use Humor As a Design Superpower with Soren Iverson of Iverson

The future of design isn’t just about function; it’s about fun. In this episode, we are joined by Soren Iverson, Product Designer at Iterate and creator of the innovative app Stompers. Known for his satirical product interfaces that captivate social media, Soren shares his journey of infusing humor into his work to escape the rigidity of deliverables in the design industry. He discusses the ups and downs of running his business, mastering sales and marketing, and maintaining a work-life balance while also touching on his creative process, emphasizing the importance of unique niches and technological advancements in design. We also discuss:The commodification of design due to advancements in technology and AIThe challenges of setting client expectations and managing team dynamics.Why finding unique positioning or specialization in the design industry is key to succeed.
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Jul 4, 2024 • 36min

How to Keep a Brand Alive in Fast-Growth Tech with Bob Galmarini of Databricks

‘A brand is a living, breathing thing. A stale brand is a dead brand’In this episode, we are joined by Bob Galmarini, Senior Director of Brand Design at Databricks, as he shares his journey leading a multidisciplinary team of one of the fastest-growing organizations in the tech space, and discusses how his team navigates the challenges of simplifying complex messaging for a technical audience. Bob also addresses the importance of telling brand stories that resonate with the buyers, no matter the complexity of the product or service, and emphasizes the areas where B2B brands can still learn from B2C. We also discuss: Why integrating quantitative data with emotional storytelling is key—staying data-informed rather than data-drivenHow AI tools are being utilized to enhance creative workflows, focusing on efficiency, templatizing, and automation.The necessity of finding a balance between top-of-funnel and bottom-of-funnel (BOFU) content to enhance brand awareness and engagement.
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Jun 27, 2024 • 45min

Building a Movement, Not Just a Brand with Ian Elliott of Maap

Only 5% of the market is ready to buy, so how do you ensure your brand is at the top of people's minds when they purchase?In this episode, we are joined by Ian Elliott, the CMO of MAAP, a cutting-edge cycling apparel brand that's redefining the sport with a blend of performance and aesthetics. He delves deep into MAAP's unique approach to community building, the fine balance between brand campaigns and conversion marketing, and the nuances of maintaining authenticity while scaling in a competitive market.We also discuss:The importance of building strong emotional connections through brand storytelling.The structure and strategy of MAAP's marketing team to achieve significant business impact.The slightly irreverent and no-nonsense spirit that differentiates MAAP in the market.
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Jun 13, 2024 • 50min

Bringing Brand Back to B2B with Jason Miller of Tyk

B2B marketing is always changing, and today we're seeing brand make a major comeback.In this episode, we are joined by Jason Miller, Head of Brand Marketing Demand and Content at Tyk, as he takes us through his eye-opening journey from music into B2B marketing. Jason dives into his mission-driven approach to tackling tough problems, scaling up, and fine-tuning the technical side of B2B marketing. He also shares some non-traditional strategies and insights on brand identity, trust, and the unique hurdles of marketing to a tech-savvy audience.We also discuss: The relevance of risk-taking in marketing for groundbreaking impactJason’s approach to measuring brand through metrics like direct traffic, referrals, and branded search trafficHow to future-proof companies by focusing on customer value rather than solely serving salesThe importance of balancing long-term planning with agile marketing adaptations
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May 30, 2024 • 41min

How One Father Built a 3M-Download Sleep App with Francisco Cornejo of Storybook

Exhausted parents, demanding children, and the increase in screen time have created a cocktail of anxiety for everyone in the household before going to bed.In an effort to connect parents with their children, reduce anxiety, reinforce self-esteem, and improve sleep health, Francisco Cornejo, Co-Founder & CEO at StoryBook, joins hosts Josh Ritchie and Jason Lankow to talk about how the challenges of living overseas transformed into a promising app with over 3 million downloads since its launch. Francisco shares his unique perspective on brand growth and how he has navigated obstacles as a startup CEO.We also discuss:How identifying pain points in day-to-day situations can lead to disruptive business ideasStoryBook’s insights into creating a delightful customer experience that retains users in the long termFrancisco’s pillars for understanding growth and the importance of a smart, dedicated, and consistent team

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