Best Story Wins

Column Five
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Oct 24, 2024 • 34min

How to Use AI to Power Every Transaction with Stephanie Paturzo Swingle of Instacart

In this episode we host Stephanie Paturzo Swingle, B2B Marketing leader at Instacart. We uncover how she’s using innovative strategies—like AI-powered smart carts and dynamic co-marketing campaigns—to transform Instacart’s partnerships with CPG and retail brands, all in the name of (and informed by) the ambitious company vision of powering every grocery transaction.  We discuss the power of brand, the role of content marketing in brand-building, and what it’s like to have a multi-sided brand and marketplace like Instacart. And, we take a look into how Stephanie strikes the balance between creativity and practicality.Join us as we discuss:How Instacart nurtures a healthy and inspiring creative environment where no idea is too outlandish. What it takes to appeal to emotion in a B2B marketing capacity. The crucial role storytelling plays in driving consumer engagement and boosting sales.And much more. 
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Oct 17, 2024 • 43min

Designing Seamless Brand Experiences with Kira Klaas of Later

Great companies don’t just sell products—they leverage their brand to create connections that resonate. In this episode, we’re thrilled to welcome Kira Klaas, VP of Corporate Marketing at Later, to share her expert insights on how to make those connections truly count. Kira walks us through her strategic approach to aligning content with audience interests, the pivotal role a full-time copywriter plays in creating cohesive messaging, and how embracing diverse perspectives can help leaders overcome personal biases.Join us as we discuss:How to align your content with audience interests—authentic connections beat fleeting trends every time! Kira’s concept of Brand Market FitHow to create seamless customer experiences at every touchpoint through design.If you want to dive deeper: Subscribe to Kira's Substack, On Brand for ongoing expert advice on building a compelling brand narrative.Explore her course, Brand for Growth-Stage Leaders, to learn how to elevate your brand strategy as your company scales.
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Oct 10, 2024 • 36min

How to Align Sales and Marketing Teams with Travis Keith of J.P. Morgan

“Sales enablement is the bridge between marketing and closing deals."For this episode of Best Story Wins, we’re joined by  Travis Keith, VP of Strategic Client Content at JP Morgan, to explore the essential balance between sales and marketing integration. Travis shares a fresh perspective on uniting sales and marketing through authentic, help-first strategies. Tune in to hear Travis’ insights on the evolving role of social media in shaping purchasing decisions and how aligning sales and marketing can foster a more cohesive approach, driving meaningful business results.We also breakdown: The importance of integrating marketing and sales to ensure teams have the right messaging and assets, bridging historical gaps.How regular leadership meetings align campaigns and foster teamwork, driving scalable content programs.Strategies for rethinking workflows and improving resource management to enhance efficiency for large sales teams.
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Oct 3, 2024 • 42min

The Secret to Staying Creative in Fast-Changing Times with Alan Roll of Airtable

The world of content is constantly changing, and only the best marketers can adapt to these evolving trends. In today’s episode, we’re joined by Alan Roll, Head of Brand Creative at Airtable. Alan’s journey from crafting narratives to leading innovation at Airtable is nothing short of inspiring. In a fast-paced market, he drives brand strategy through experiential content while leading a small but fiercely creative team. Alan reveals how Airtable has evolved in customer perception, gained a competitive edge in collaboration and operations, and shares real-world examples of its impact—along with how customer feedback continually shapes their messaging.We also discuss:How a lean, multifunctional team structure can drive collaboration and deliver impactful content The AI benefits for productivity and accuracy, but the value of human creativity is irreplaceableHow shifting to a holistic brand approach can create a cohesive brand experience
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Sep 26, 2024 • 51min

From UFC to B2B Saas — Lessons in Branding with Radu Ranga of C1

The differentiation of the brand and the owning of the brand comes by making sure everything is aligned.In this episode, we are joined by Radu Ranga, Senior Director, Brand Creative at C1. He discusses how his creative journey—from agency life to his pivotal role in branding for UFC and C1—has shaped his approach to branding and marketing. Radu shares insights on how to align visual identity with core messaging, the importance of understanding the emotional and rational sides of brand decisions, and the risks that paid off in his career.Listeners will learn: How to align brand messaging across product, marketing, and sales teamsEffective risk-taking in creative projects and how to mitigate failurePractical tips for bridging the gap between design and strategy in branding
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Sep 19, 2024 • 57min

What Makes Creativity Human with Christopher Clarke of Intuit

Is your brand talking at people, or with them?In this episode, we dive deep into the mind of Christopher “Toph” Clarke, Executive Creative Director at Intuit, the brand behind TurboTax. From his journey in creative leadership to teaching the next generation of advertising talent at ONE School, Toph shares insights into how brands can stay relevant by connecting with real people.We will explore how personal stories, cultural immersion, and the power of authenticity can transform a business—and a career.Listeners will learn:How brands can go beyond traditional advertising by embedding themselves in local communities.Why teaching not only empowers others but also sharpens your own skills as a leader and creative professional.The impact of leveraging personal narratives in creating emotional connections with audiences.
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Sep 12, 2024 • 48min

Redefining What It Means to Be Rich with Gretchen Leslie of IWT

What does being rich mean to you? Is it just hitting a number? In this episode we are joined by Gretchen Leslie, President at I Will Teach You To Be Rich, as she shares how she and her team are empowering people to become rich, whatever that means to each individual. Gretchen talks about her hands-on approach to brand storytelling, the challenges of SEO in a volatile market, and the evolution from meticulous content creation to streamlined success.We also discuss: How overcoming apathy by promoting confidence and joy instead of guilt and shame can lead to more successful brands.The importance of finding a balance between financial management and personal fulfillment to become truly rich.How developing brand and style guides enhances efficiency in content production.
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Sep 5, 2024 • 30min

How to Fuse Data and Empathy to Win with Dorian Stewart of Federato

Branding isn’t about your appearance to your audience — it’s about the experience you cultivate for your audience.This week, we’re joined by Dorian Stewart, Director of Demand Generation at Federato, to discuss his philosophy on fusing empathy for the end user with smart data to create impactful content that not only communicates, but resonates.We also discuss:How to balance maintaining a unified brand with the constant need for speed and experimentation.Emerging trends in influencer marketing and in-person experiences in the B2B space.Why focusing on customer stories and solutions is often more effective than discussing product features.
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Aug 29, 2024 • 37min

Humanizing AI in B2B Marketing with Joe Lazer of A.Team

Great innovations come from great teams working together, doing more than they could individually. And, to achieve this, companies first need to understand the problem they are trying to solve.In this episode, we are joined by Joe Lazer, the fractional Head of Marketing at A.Team, a company revolutionizing how organizations build teams by leveraging AI. Joe shares insights into the tools developed at A.Team (Team Formation AI), the importance of brand storytelling in B2B marketing, and the emerging trend of internal evangelists as key drivers of brand and performance.Listeners will learn:The critical role of brand storytelling in building meaningful connections with audiences, even in the face of increasing AI-driven content production.Why cultivating strong internal voices within a company can deliver outsized impacts on both brand recognition and sales.The future of B2B marketing, with a shift toward more personalized, creator-led engagement strategies.Check out Joe’s book The Storytelling Edge: How to Transform Your Business, Stop Screaming into the Void, and Make People Love You, his newsletter on LinkedIn, and make sure to follow him for more B2B content.
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Aug 22, 2024 • 38min

How to Humanize Healthcare Design with Ryan Romero of Hoag

Healthcare has always been perceived as a very unauthentic sector in terms of brand and product. What are folks doing out there to change the landscape? In this episode we are joined by Ryan Romero, Creative Director, Marketing & Product Design at Hoag Health System where he is trying to radically change how users interact with healthcare providers through innovative digital health products, to save lives and improve care. Ryan shares insightful stories about elevating Hoag's brand through authentic storytelling, innovative maternity campaigns, and the development of groundbreaking applications. We also discuss:Building design teams and a culture of innovation in a hospital setting with no prior design philosophy.Strategies to attract a younger audience through compelling narratives and creative marketing.Ryan’s philosophy on clear, usefulness and elegance, balancing emotive and factual elementsThe move towards creating a unified design system for Hoag, integrating motion and building meaningful user experiences.

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