Startup Hypeman: The GOAT to Market Show

Startup Hypeman
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May 24, 2020 • 43min

S13E8: Generating Feedback Loops To Improve The Buyer Experience with ClearCover Head of Customer Advocacy Heidi Craun

Buyer Experience is all about making it as easy as possible for the buyer to make a purchase decision.Typically that comes with the territory of optimizing the best parts of your sales process and over-providing value.For ClearCover, a company that has raised over $100 million and has 150+ employees in just over 3 years in business, it's a different story.They identify the point of failure within their buyer journeys and build entire feedback loops around them.Heidi Craun is at the helm of these processes and she joins me in this week's episode.Find Heidi online at:Twitter: @heidicraunFind Intermittent online at:https://intermitten.org/Find ClearCover online at:https://clearcover.com/Today's episode is brought to you by Sales Hacker. The world's smartest community of forward-thinking B2B professionals. Grab their latest expert-created articles, webinars, and podcast episodes at www.saleshacker.com Hosted on Acast. See acast.com/privacy for more information.
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May 17, 2020 • 43min

S13E7 - Growing Sales Using Channel Resellers with PeopleVine VP Mobolaji Akintunde

3 words: Fill. The. Gap.Traditionally you think of massive companies like AT&T or ADT Security having resellers.But what about for a company on the come-up?At only 5 years young, less than 10 employees, and 200+ customers (including United Airlines and Chic-Fil-A), PeopleVine stumbled into a situation where a customer opportunity led to a partnership, and that partnership evolved into a full-on channel reseller relationship.In this week's episode I welcome their VP of Marketing, Sales, & Success and my friend Mobolaji (Mo) Akintunde to give the lowdown on how it came together, how they've since operationalized it to grow, and how they plan to expand it in the coming months.Mo says you have to fill the gap.Listen in to see what he means.Find Mo online at:Socials:@mobillionaireWebsite: http://mobolaji.co.uk/Find PeopleVine online at:www.peoplevine.comToday's episode is brought to you by Sales Hacker. The world's smartest community of forward-thinking B2B professionals. Grab their latest expert-created articles, webinars, and podcast episodes at www.saleshacker.com Hosted on Acast. See acast.com/privacy for more information.
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May 10, 2020 • 47min

S13E6 - Using Proof-of-Value to Unlock New Verticals with Menerva CTO Geetha Ramaswamy

There are free trials.There are proofs of concept.And then there are Proofs of Value.Proof-of-Value is a newer term emerging as a method of customer acquisition that requires the company selling to do more upfront work without payment.That might seem like a losing scenario, but if executed correctly it can lead to much bigger long-term contracts.Not only is it a great way to acquire customers, it's also a great way to unlock entirely new verticals.In this week's episode Menerva CTO and Cofounder Geetha Ramaswamy, takes us inside their strategy.Find Menerva online at:LinkedIn: https://www.linkedin.com/company/menerva-softwareWebsite: http://www.menervasoftware.comToday's episode is brought to you by Sales Hacker. The world's smartest community of forward-thinking B2B professionals. Grab their latest expert-created articles, webinars, and podcast episodes at www.saleshacker.com Hosted on Acast. See acast.com/privacy for more information.
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Apr 30, 2020 • 9min

#HYPEsession with Kate Porfilio

Arguably, the best story your company can tell is the story of customer success.But the key is that it's a STORY.We're back with a brand new #HYPEsession -- this time with The Case Study Copywriter, Kate Porfilio.Kate writes case studies that turn your clients’ successes into irresistible stories that sell.She has distilled 17 years as a marketer, copywriter, and designer to create her Case Study Method that has one end goal in mind for you… more sales.She shares:Why case studies are important in driving sales.The formula for creating a powerful case study.Where most companies get it wrong.Her favorite case study she's developed.Where you can use case studies in your sales process.Enjoy, and remember, #HYPEsessions are available here, and simulcast in video format on Linkedin at linkedin.com/in/rajivnathan and IGTV @startuphypeman! Hosted on Acast. See acast.com/privacy for more information.
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Apr 19, 2020 • 37min

S13E5 - Not All Sales Cycles Are Created Equal with Autoklose CEO Shawn Finder

Question:Would you rather sell to a company with one decision-maker, no procurement process, and zero outside influencers to the decision, or a company with multiple stakeholders and influencers to the decision, and potentially procurement gets involved?The common logic answer is to pick the first company.But should you?Sales Engagement Software Autoklose originally sold to independent business owners and small businesses.It was customer hell.They transitioned to 200-person companies and found the sales cycle to be the same length, but with far less friction, higher close rates, much higher contract values, and far lower churn rates.This transition helped carve a path to $1M ARR in just 2.5 years, with 35% YoY growth, all while bootstrapped.Shawn and I break it down in this week's episode.Find Shawn and Autoklose online at:LinkedIn: https://www.linkedin.com/in/shawnfinder/Twitter:@autokloseInstragram: @sfindsWebsite: www.autoklose.comToday's episode is brought to you by Sales Hacker. The world's smartest community of forward-thinking B2B professionals. Grab their latest expert-created articles, webinars, and podcast episodes at www.saleshacker.com Hosted on Acast. See acast.com/privacy for more information.
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Apr 12, 2020 • 1h 20min

S13E4: How To Sell During A Downturn with Author and Speaker Todd Caponi

It's quarantine season.There's widespread fear, the market is tanking, people are tightening up their wallets, and tons of uncertainty in the air.If you're like me, then your sales have been affected in some way.So what do you do about it?Do you cower in fear?No -- you dive in headfirst and figure it out.Todd Caponi is the author of the best-selling book The Transparency Sale, and Managing Director at VentureScale by Sales Assembly.He's also the former CRO of PowerReviews, and back in The Great Recession of 2008 he led another company, Right Hemisphere, to 275% growth in two years, winning the Worldwide VP of Sales Of The Year Award.When everyone else was experiencing losses, Todd actually experienced explosive growth.In perhaps the most timely episode this podcast has ever seen, Todd and I trade notes in an invigorating discussion about how to endure the current downturn and come out on top.Find Todd online at:Social Media: @tcaponiWebsite: www.transparencysale.comToday's episode is brought to you by Sales Hacker. The world's smartest community of forward-thinking B2B professionals. Grab their latest expert-created articles, webinars, and podcast episodes at www.saleshacker.com Hosted on Acast. See acast.com/privacy for more information.
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Apr 5, 2020 • 45min

S13E3: Balancing Your Message With Your Mission with momHIVE CEO Alyssa Cairns

You're out to change the world.Disrupt society.Flip an industry upside down.Shatter a stereotype or create a new norm.You're MISSION-driven. But what does that really look like on a day-to-day basis?And how do you build long-term support for your mission while still gaining customers today, without scaring them away?Alyssa Cairns Cofounded momHIVE, Western Michigan's first all-female coworking space with onsite childcare.In only 8 months of operation momHIVE's members have experienced as much as 4x growth, with onsite childcare being used up every day.She now has expansion plans that include corporate, with a larger mission of helping close the wage gap.Our conversation explores how she's balancing the message today for customer acquisition, with the long-term deeper-rooted mission.Find Alyssa and momHIVE online at:Instagram and Facebook: @momhivegrWebsite: https://www.momhivegr.com/Today's episode is brought to you by Sales Hacker. The world's smartest community of forward-thinking B2B professionals. Grab their latest expert-created articles, webinars, and podcast episodes at www.saleshacker.com Hosted on Acast. See acast.com/privacy for more information.
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Mar 27, 2020 • 48min

S13E2: Creating A Retention-Focused Culture with Penji CMO Johnathan Grzybowski

Most often when we think of customers we think about acquiring them.The less sexy part to think about is what happens after you acquire them -- retention.Retention is arguably just as, if not more important, and one ticket to reduce churn dramatically is to build an internal culture around retention.In 4 years, Penji has bootstrapped their way to the Inc. 5000 with over 1,000 customers (including Lyft, Tide, and Reebok) across every continent (except of course Antarctica).A large part of their success has been their retention-driven ethos. CMO and Cofounder Johnathan Grzybowski steps up to the mic for a deep dive into how they do it (oh and, we find out early on we have a shared love of professional wrestling too).Find Johnathan online at:linkedin.com/in/grzybowskijFind Penji online at:https://penji.co/Today's episode is brought to you by Sales Hacker. The world's smartest community of forward-thinking B2B professionals. Grab their latest expert-created articles, webinars, and podcast episodes at www.saleshacker.com Hosted on Acast. See acast.com/privacy for more information.
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Mar 15, 2020 • 54min

S13E1: Make Your Customers Your Marketers with Bonjoro CEO Matt Barnett

I often say the holy grail to achieve with either your product or your marketing is that it creates such a good experience that the person CANNOT SLEEP until they tell someone else about it.Well, one of the ultimate versions of that is when 'cannot sleep' means your own customers actually go out and market on your behalf.Sydney-based Bonjoro has 24,000 users with 9% MoM growth and $1 million raised, largely because they've figured out a strategy to turn their customers into their marketers.Their CEO Matt Barnett joins me for a deep-dive on their approach.Oh and we also spend time talking about Matt's love for animals!Find Matt online at:https://www.linkedin.com/in/mbjbarnettFind Bonjoro online at:Twitter: @bonjoroappToday's episode is brought to you by Sales Hacker. The world's smartest community of forward-thinking B2B professionals. Grab their latest expert-created articles, webinars, and podcast episodes at www.saleshacker.com Hosted on Acast. See acast.com/privacy for more information.
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Feb 2, 2020 • 53min

S12E12: Rapid Marketplace Expansion with Deskpass CCO Nicole Vasquez (Season Finale!)

Growth happens in stages for every company, but especially marketplace companies. First you have to get into a single market, then figure out your next markets, and from there find a scalable repeatable process to flood the market.Deskpass gives entrepreneurs, freelancers, and remote workers to the best co-working spots in their city for one monthly membership price.Over the past 4 years this marketplace startup has gone from testing to growing to rapid expansion, and now has 19 cities, over 450 spaces, and 700+ bookable meeting rooms on its platform.In our Season finale episode, Cofounder and CCO Nicole Vasquez gives us an inside look into how they've scaled.Find Nicole online at:Instagram: @NicoleReneeVTwitter: @NicoleRVasquezFind Deskpass online at:Instagram:  @DeskpassTwitter:  @DeskpassHQwww.deskpass.comToday's episode is brought to you by Sales Hacker. The world's smartest community of forward-thinking B2B professionals. Grab their latest expert-created articles, webinars, and podcast episodes at www.saleshacker.com Hosted on Acast. See acast.com/privacy for more information.

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