Think Fast Talk Smart: Communication Techniques

Muriel Wilkins, a C-suite advisor and executive coach, shares her insights on the essence of having a presence that resonates. She emphasizes the importance of being present in communication, suggesting that authenticity can dramatically enhance leader effectiveness. Listeners learn strategies to master communication pitfalls, including active listening and strategic messaging. Wilkins also introduces transformative perspectives on leadership, advocating for viewing challenges as a spectrum and utilizing storytelling to engage audiences.

Geoffrey Cohen, a psychology professor and author of 'Belonging: The Science of Creating Connection and Bridging Divides,' discusses the critical importance of authentic connections for emotional wellbeing. He emphasizes that effective communication is key to establishing these connections. Topics include mastering empathy and emotion, key ingredients for impactful dialogue, the powerful health benefits of belonging, and strategies to cultivate understanding in diverse communities, highlighting how our need for connection shapes our lives.

Dan Lyons, a journalist and author known for his book STFU, dives into the art of communication. He advocates for the power of silence, explaining how effective communication often means talking less and listening more. Lyons emphasizes active listening and empathy, suggesting techniques like mirroring to deepen connections. He highlights how excessive talking can harm relationships and explains how positive reinforcement in conversations can foster trust and well-being. Tune in for insights on transforming your dialogue skills!

Collins Dobbs, a lecturer at Stanford Graduate School of Business and an executive coach, shares insights on navigating challenging conversations. He emphasizes the power of silence for reflection and the importance of being a curious listener. Dobbs introduces the AIR feedback model, focusing on self-awareness and emotional acknowledgment in dialogue. He advocates for a collaborative communication style, comparing it to basketball strategy, and stresses the need for grace and connection to enhance communication effectiveness.

David Dodson, a Stanford GSB lecturer and author of The Manager’s Handbook, shares his insights on constructive feedback and effective communication. He emphasizes the transformative power of 360 reviews in identifying blind spots and enhancing managerial skills. Dodson provides a structured six-step framework for delivering feedback and discusses strategies for inclusive meetings inspired by great leaders. He highlights the importance of substance over style in communication, ensuring that messages resonate with audiences.

Anat Admati, a finance and economics professor at Stanford and co-author of 'The Banker's New Clothes,' discusses the critical link between communication and trust in organizations. She emphasizes that accountability is essential for effective governance and how clear communication can align markets and institutions. Admati shares insights on combating misinformation and explains how transparency during crises can shape public perception. The conversation highlights strategies for engaging audiences and fostering trust through effective governance.

Ashley Martin, an assistant professor of organizational behavior, delves into how assigning gender to inanimate objects, like boats and digital assistants, shapes our interactions with them. She discusses the balance between fostering emotional connections and reinforcing negative stereotypes. The conversation explores the impact of gender on professional communication, emphasizing tailored diversity strategies and the role of representation in leadership. Martin also highlights the importance of mindful communication, including the transformative power of silence in team dynamics.

In this engaging conversation, Vanessa Patrick, Associate Dean of Research and Marketing Professor at the University of Houston, discusses the transformative power of saying no. She highlights how empowered refusal isn't just about rejection but asserting personal boundaries rooted in one’s values. Patrick unveils her ART-ART framework for effective communication and emphasizes the importance of personal policies to simplify decision-making. Tune in to learn how to navigate pressures with confidence and elevate your life by embracing the power of no!

Jesper B. Sørensen, a Stanford professor specializing in organizational behavior and strategy, and Sarah Soule, an expert in corporate social responsibility, share fascinating insights on leadership communication. They discuss the importance of storytelling in strategy, reveal how transparency can boost organizational reputation, and compare the effectiveness of verbal versus written recommendations in decision-making. The conversation also covers challenges for entrepreneurs in the job market and the influence of AI on communication, emphasizing the need for adaptability in today's landscape.

Celine Teoh, a Stanford GSB facilitator and CEO coach, emphasizes the importance of emotional awareness in this conversation. She discusses how feelings can be treated as crucial data for making better personal and professional choices. Teoh shares strategies to enhance emotional intelligence in workplace communication, focusing on empathy and self-reflection. The significance of authentic connections and the art of listening with empathy are highlighted, aiming to transform functional exchanges into meaningful conversations.