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Think Fast Talk Smart: Communication Techniques
136. The Art of Disagreeing Without Conflict: Navigating the Nuance
Apr 2, 2024
Julia Minson, public policy professor, and Matt Abrahams explore the nuances of conflict vs. disagreement. Minson stresses genuine curiosity in communication to foster productive dialogue. Practical tips on handling conflict with receptiveness and understanding diverse perspectives are shared.
25:25
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Quick takeaways
- Distinguishing between disagreement and conflict prevents negative attributions and promotes constructive discussions.
- Expressing genuine curiosity and receptiveness enhances communication by acknowledging differing learning goals and promoting productive disagreements.
Deep dives
Understanding Disagreement and Conflict Resolution
Disagreement is essential for diverse perspectives but often leads to conflict due to negative attributions. The speaker distinguishes between disagreement, where differing opinions are expressed, and conflict, which arises from negative attributions towards the other party. By recognizing and addressing disagreement without attributing negative traits to the other person, individuals can prevent conflicts and maintain constructive discussions.
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