Essential Ingredients for Effective Communication

Disagreement and conflict may look the same on the surface, but the two concepts are, in fact, very different. According to Julia Minson, knowing how these notions differ is crucial to how you approach them. 

In this episode of Think Fast Talk Smart, Minson and strategic communication lecturer Matt Abrahams delve into the intricacies of conflict and disagreement. Minson, an associate professor of public policy at the Harvard Kennedy School and Stanford University alumna, also shares her expertise on decision-making and conflict negotiation. Minson emphasizes the need for genuine curiosity and receptiveness in communication to foster productive dialogue.

Episode Reference Links:

• Julia Minson
• Ep.30 Dissolve Disagreements: How Communication Impacts Conflict 
• Ep.72 Quick Thinks: Talk it Out - How to Successfully Negotiate and Resolve Conflict

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