Think Fast Talk Smart: Communication Techniques

132. Lean Into Failure: How to Make Mistakes That Work

Mar 5, 2024

Learn how to embrace failure and turn mistakes into opportunities for growth with insights from Harvard professor Amy Edmondson. Discover the different types of failures and how they impact learning and innovation. Find out how to create a safe environment where failure is seen as a stepping stone to success.

25:11

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Amy Edmondson

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Quick takeaways

Creating psychological safety through communication strategies fosters a culture of learning from failures.

Leaders can differentiate and encourage learning from basic, complex, and intelligent failures.

Deep dives

Building Psychological Safety in Teams

Psychological safety, as discussed by Amy Edmondson, involves creating an environment where individuals feel comfortable speaking up with risky content like mistakes or disagreements without fear of negative consequences. Communication strategies to foster psychological safety include emphasizing the nature of the work, encouraging questions, and providing constructive responses. Leaders play a crucial role in acknowledging, appreciating, and normalizing failures, creating a culture where candor and learning are valued.

Understanding Different Types of Failures

02:23

Growth Through Failure

01:48

Psychological Security Through Communication

03:02

Introduction

2min

Fostering Psychological Safety for Open Communication

9min

Embracing Failure for Growth and Innovation

10min

Navigating Failures and Learning Opportunities

2min

Essential Ingredients for Successful Communication and Promoting English Language Learning

3min

Effective and productive teams and relationships are based on the ability to communicate safely and to fail successfully. In this episode, Amy Edmondson, a professor at Harvard Business School and author of The Right Kind of Wrong: The Science of Failing Well, shares profound insights on the different types of failure—basic, complex, and intelligent—and their implications for learning and innovation.

In her conversation with host and Strategic Communications lecturer Matt Abrahams, Edmonson opens up about her struggles with failure, highlighting the importance of moving from rumination to reflection. This episode offers listeners a comprehensive guide to fostering an environment where failure is not feared but embraced as a crucial step toward growth and success.

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