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DTC Newsletter and Podcast
Weekly discussions between disruptive direct to consumer ecommerce brands and our amazing team about marketing, funnels, and everything scaling related. Subscribe to our newsletter for highlights and step by step tactical insights 👉🏻 📦 directtoconsumer.co
Episodes
Mentioned books

Jul 3, 2023 • 49min
Ep 318: It's Not a Bag, It's a Haven for Your Habit -- Product, Pricing and Pumping Iron with Caleb Ulffers
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Hello and welcome to DTC Podcast, I'm Eric Dyck. Today we're compartmentalizing with Caleb Ulffers, founder of Haven Athletic, makers of innovative gym bags, uniquely designed to keep gear organized, accessible and protected, making a haven for your gymgoing habit to free your mind on getting shredded.
The podcast covers Caleb's journey making, manufacturing, and marketing this this totally unique product which has become something of a status symbol among the gym-going elite.
We go deep on pricing strategy for prestige products like Haven and the power of sales (especially when you rarely do them), we talk UGC, CGC and GNC...
This is a fun one, I hope you enjoy.
Timestamps:
00:00 - Introduction
05:30 - Importance of customer experience and community building
12:10 - Authenticity and building genuine connections with customers
27:30 - The role of influencers and content creators in marketing
35:20 - Leveraging the power of "building in public"
Hashtags:
#ecommerce #entrepreneurship #brandbuilding #influencermarketing #transparency
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Jun 30, 2023 • 35min
Ep 317: Dream of GA4nication: The Features, Custom Reports, and Templates You Need to Set Up Literally Today! | AKNF
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The GA4 Apocalypse is here! Join Richard from Pillothouse's Google team as he walks us through the best way to set up Google Analytics 4, along with it's biggest current drawbacks, and potential silver linings going forward. You'll learn about predictive audiences, as well as the custom reports and templates you need to set up to get the best value from this big industry change.
Buy a one of a kind Richard original cutting board! https://yyjwoodworks.ca
Timestamps:
0:00 - Introduction
6:45 - Enhanced event tracking for comprehensive data analysis
16:10 - AI-powered insights and automated reporting in GA4
25:15 - Tips for optimizing GA4 for e-commerce websites
32:50 - Conclusion and call-to-action
Hashtags: #GoogleAnalytics4 #GA4 #DataAnalysis #AIInsights #CrossDeviceTracking
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Jun 28, 2023 • 34min
Bonus: Exploring the Power of AI in Marketing Operations | DTC Podcast
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Welcome to DTC Podcast, I'm Eric Dyck. Today we're doing down the AI rabbit hole with Tresl.co's founder and CEO John Chao. Since ChatGPT came out, he's been hyper focused on integrating NLP functionality into every aspect of his business. He sees AI and ChatGPT specifically as a pivotal turning point in commerce where brands who learn to embrace and maximize it's potential will out evolve those who don't, and he's joining the DTC Podcast to teach us how.
Learn the CREATE Framework for elevated prompt engineering!
https://www.tresl.co/unlock-ai-dtc-marketing?utm_source=sponsorship&utm_medium=DTC&utm_campaign=ai-guide
Listen and you'll learn
The CREATE Method for prompt engineering, a six step framework that can help you turn Chat GPT from a novelty, to a contributing member of your team capable of handling mountains of grunt work that you don't have time for.
The hidden value of AI hallucinations that bust you out of blind spots
How Tresl's newly launched FilterGPT allows you to use natural language to create endlessly complex segments in seconds, as well as John's plans for a fully automated marketing calendar flywheel watched over by a benevolent, ever evolving AI copilot...
And of course you know I'm going totalk about AI butlers if given half chance....
The future is bright on with the show!
Learn the CREATE Framework for elevated prompt engineering!
https://www.tresl.co/unlock-ai-dtc-marketing?utm_source=sponsorship&utm_medium=DTC&utm_campaign=ai-guide
Timestamps:
00:00 Introduction
08:30 AI-driven campaign planning and calendar views
14:45 The potential of AI butlers
23:50 The synergy between human creativity and AI
28:15 The future of AI in media companies
Hashtags: #AIinMarketing #MarketingOperations #CampaignPlanning #AIButlers #FutureofAI #MediaCompanies #DTCPodcast
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Jun 26, 2023 • 51min
Ep 316: Ultrafine Branding, and ASMR Creative with Dan Demsky from Unbound Merino
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Welcome to DTC Podcast, I'm Eric Dyck. Today we're spinning up a conversation with Dan Demsky, founder of my personal favorite apparel brand Unbound Merino.
https://unboundmerino.com (DTCFAM promo code)
I've been a fan of this miraculous material for years, but no brand has nailed comfort, luxury and lifestyle like Unbound has in this market.
Today's podcast goes deep on Dan's steady growth journey to 8 figures with improving profitability month over month which Dan credits to Unbound's methodical approach to growth that never sacrifices brand or authenticity even when slugging it out in the trenches of performance marketing
You'll hear why Unbound's ruthless focus on travel has been critical for their growth, How ASMR travel videos shot by the founders themselves are the biggest creative needle movers, and why Unbound's sustain able growth focus is a massive benefit to his team, and his lifestyle.
Stick around for a promo code offered to DTC listeners, so you can all start living the unbound life, in superfine merino...
On with the show!
Timestamps:
0:00 - Introduction
6:45 - Incorporating ASMR-inspired travel footage in marketing
22:00 - Embracing a cohesive brand identity
39:15 - Striving for a unique brand experience
52:30 - Dan shares a special promo code for DTC listeners
Hashtags:
#D2CPodcast #DirectToConsumer #AuthenticBrandBuilding #ASMRInspiredMarketing #CohesiveBranding
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4 snips
Jun 23, 2023 • 24min
Ep 315: Winning Meta Ad Creatives: Multi-Product Top of Funnel Ads! (AKNF)
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It's All Killer No Filler and I'm Eric with Cam and Aves from Pilothouse's content management team. Avery's speaking to us today about the positive campaign effects she's seeing from broadening out the focus of her ads from single hero shot products, to ads that showcase multiple skews in a variety of formats. Then by tailoring the landing page / post click experience to focus in the customer on the brand story, or focused collection page.
Aves is a goldmine for great ideas in this one, including using Benefits, not features ( and not your product names ) in the checkout page, why emojis in headlines are a must, and lots more!
Timestamps:
00:00:00 Introduction to maximizing ad performance and AI integration
00:05:30 Creating effective landing pages for better conversions
00:10:45 Highlighting pain points to engage customers
00:16:20 The role of AI in copywriting and reducing blank page anxiety
00:21:30 Leveraging AI to enhance creative processes and bridge content gaps
Hashtags:
#D2CPodcast #AdPerformance #AIIntegration #LandingPages #copywriting
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Jun 19, 2023 • 34min
Ep 314: Finding the Right Strategic Acquisition Partner with Jeremy Kopek from Noa Home
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DTC Podcast listeners get an exclusive 20% discount at Tidio. Visit tidio.com/dtc to learn more.
Welcome to DTC Podcast, I'm Eric Dyck. Today we're returning to a conversation we started last year with Jeremy Kopek, co-founder of Noa Home, and proud furnisher of DTC's Home Studios.
https://noahome.com
Our last podcast detailed Noa Home's meteoric rise to 8 figures with a lean, mean team. Today's talk focuses on what happens when that kind of track record gets noticed by strategic partners like Basset Furniture, the massive furniture manufacturer/retailer that acquired them late last year.
This podcast dives in on the pros and cons of strategic investment partners over VC or institutional investors and some of the green flags to look for during the process.
We'll chat about the synergies created when legacy companies roll up innovative startups as well as the challenges of integration.
Curl up on your leather couch for this one, cos you know i'll be on mine...
On with show!
Timestamps:
[00:00:00] Introduction
[00:02:14] Jeremy introduces himself and his journey with Noa
[00:06:21] The challenges and triumphs of navigating Noa through the pandemic
[00:10:50] The exciting partnership with Bassett and what it means for Noa's growth
[00:16:40] Jeremy's insights into expanding into new product categories and markets
[00:32:10] The importance of community and support in the DTC space
#D2C #Entrepreneurship #FurnitureBusiness #BusinessGrowth #DigitalMarketing #Ecommerce #NoaHome #bassett
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Jun 16, 2023 • 30min
Ep 313: Make Better Ads Faster with Generative AI: Here's How | AKNF
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It's All Killer No Filler and Today we're checking in with AI maverick Austin from Pilothouse Studios.
Austin walks us through his philosophy of using AI as well as his complete process for using ChatGPT, MidJourney and Adobe Image Fill to create mind blowing ads, and even better briefs.
We'll learn the biggest do's and do nots when it comes to using AI for ad creative as well!
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Jun 14, 2023 • 32min
Bonus: SMS Wars: Postscript's Alex Beller on Conversational SMS, Good Faith Industry Standards, and Zigging on AI
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Welcome to DTC Podcast, I'm Eric Dyck. Today I was thrilled to catch up with my old friend Alex Beller, who I met as he was just starting Postscript, a man recognized as a true domain expert in SMS marketing.
Alex is on a mission to prove that Brand's SMS revenue can be their number one channel, and in the pod he lays out a road map to get there including best in class, specific examples of how brands are using conversational commerce and real live human intervention in their SMS flows to increase conversion rate and customer LTV, and how 95% of brands are still not using SMS to its full potential.
You'll hear how Alex and Postscript are zigging on AI, beefing one twitter, and pricing things transparently....
Check your text messages later, you better listen to this one...
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Jun 12, 2023 • 41min
Ep 312: Restful Living with Wilet: A Rebranding Journey | DTC Podcast Interview - Vivian McCormick
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Hello and welcome to DTC Podcast, I'm Eric Dyck, and today we're joined by Vivian McCormick, Co-Founder of Wilet.
We discuss:
How to turn an unwelcome rebrand into an opportunity to address a broader audience
The Power of Showrooms and Pop up stores to enhance a DTC brand's Customer Journey
Amplifying brand messaging through influencers, community engagement, and the power of organic content
Don't miss out on this episode filled with tips and inspiration for building a legacy brand that resonates with its audience.
Timestamps:
0:00 Introduction
9:15 Introducing the linen-cotton blend and expanding the product range
17:55 Utilizing influencers to amplify brand messaging
22:10 Building a community around the rest-focused brand
26:35 Exploring opportunities for whitelisting influencer posts
30:05 Getting creative with platform utilization for brand growth
#RestfulLiving #WiletBrand #RebrandingJourney #PrioritizeRest #LegacyBrand
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Jun 9, 2023 • 23min
EP 311: Maximizing eCommerce Email Marketing for Q4 | Boost Sales & Retention | AKNF
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More intent, more sales -- how dynamic content can be used on autopilot year round
In this podcast episode, Eric interviews Jordan Gordon, the Head of Retention at Pilot House, who shares valuable insights on how to transform your Klaviyo email marketing into an Amazon-like experience for your products. The conversation revolves around enhancing the quality of intent at the top of the funnel and adopting a paradigm shift in email marketing strategies.
They delve into the distinction between static emails (sent to everyone) and dynamic emails (segmented based on zero-party data). Jordan explains the power of trigger emails, which are tailored to specific user actions, leading to higher engagement and conversion rates.
The discussion emphasizes the importance of overcoming analysis paralysis and providing a curated selection of products that promote discoverability. Jordan presents visual prompts and strategies for implementing dynamic email marketing effectively.
One interesting point raised is the potential of SMS as a thriving channel, with the suggestion that it may even surpass email for some growing brands. They discuss the significance of meeting customers where they are with personalized data across various marketing channels.
The episode concludes with ideas for creating a year-long email flow, including incorporating seasonal frames to keep content engaging.
00:00:00 - Introduction
00:01:30 - Paradigm shift in email marketing and improving the quality of intent
00:06:00 - Building a continuation flow for a large and dynamic catalog
00:10:00 - The importance of overcoming the paradox of choice and improving discoverability
00:13:50 - Back populating the flow and spreading the value across the customer journey
#eCommerce #EmailMarketing #Q4Strategy #CustomerRetention #BoostSales
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