
DTC Podcast
Weekly discussions between disruptive direct to consumer ecommerce brands and our amazing team about marketing, funnels, and everything scaling related. Subscribe to our newsletter for highlights and step by step tactical insights 👉🏻 📦 directtoconsumer.co
Latest episodes

Apr 10, 2023 • 43min
Ep 294: 9 Year Old Lily Harper from Lily Lou's Aromas homeschools us all
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Hello and welcome to DTC Podcast, I’m Eric Dyck. Today we’re coming at you with a DTC Minis episode with LilyLousAromas’ 9 year old dynamo entrepreneur Lily Harper, and her mom Chloe, as well as the debut of my 9 year old daughter Iris as cohost!
https://lilylousaromas.com
Lily’s entrepreneurial journey started when she struggled with bullying and traditional learning methods. Her parents turned to homeschooling, with a focus on mental health, and learning by doing. With a bit of her parent’s help, Lily’s love for Candles “without all the nasties” that you find in many other products, has turned into a bustling dtc business, a massive TikTok following and a deep desire to keep growing and learning…
This podcast touches on a bunch of areas that we don’t normally get to cover like:
How to approach children and technology like TikTok, and the debate between whether shield children from the internet or give them the tools to thrive in the digital reality.
How ADHD can be a super power when it comes to growing a business
How AD child’s limitless mind and powerful imagination is a huge benefit in a DTC boardroom
Listen to this podcast and let’s see if we can help manifest Lilly’s dreams of a massive warehouse, public speaking gigs, and getting into “holt ren.”
Iris loved this one…and it got my wheels turning on some ideas to put her to work! I hope you enjoy the most heartwarming episode about child labor you’ll ever hear…
On with the show!
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Apr 7, 2023 • 29min
Ep 293: Biggest Opportunities and Oopsies for Smaller Brands on Meta Ads (AKNF)
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It's All Killer No Filler, and today we're chatting with Cam and Jacob from Pilothouse's Pilot Program for early-stage brands. Jacob breaks down the key opportunities and oopsies he sees brands take advantage of and make when trying to get traction and scale on Meta Ads, including:
-Appearing as a large brand using social proof(Pages, Darkposting, As Seen on features, popups, events, etc)
-Running micro engagement campaigns optimizing to build up optics(pushing non-sales focused posts from pages for $5-%10/day to PRS and RTG audiences)
-Using FB ads library to see what the “big guys” are and AREN’T doing
-Dial in on messaging of NEW vs Existing customers(split out test campaigns and funnels)
-Ensuring you have polished studio shots, lifestyle shots, CGC, etc at your disposal(but not going too deep until you see what’s working)
MISTAKES
-Bad Meta campaign setup(leads to wasted budget)
-Cutting tests too early with limited budgets
-Not adding in enough contrast to tests(for quicker insights and less wasted budget)
-Not using Page Testing tools (ie. Warpdrive and Hotjar)(Needing additional Meta campaigns that spend more wasted budget).
-Relying solely on the ads over the product itself(a good product does most of the talking)
-Being stuck on set goals while benchmarks are still being set
-Paying too much attention to the day-to-day and not the week-to-week, especially important on new and smaller brands.
Subscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://dtcnews.link/pilothouseFollow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video

Apr 3, 2023 • 36min
Ep 292: TAXA Outdoor, Garrett Finney: Digital meets dealership, NASA Architect goes out of home for real
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Welcome to DTC Podcast, I’m Eric Dyck. Today we’re Overlanding with camper trailer brand TAXA Outdoors whose Founder and CEO Garrett Finney went from building habitats for NASA to designing TAXA to be rugged and utilitarian like the vast landscapes his habitats on wheels are built to traverse.
https://taxaoutdoors.com/
This talk goes into interesting areas we don’t often reach, including the restrictions of the dealership model and how digital alleviates them, Cross product collaborations, festival marketing, and Cross Country rallies with 30 cricket taxa trailers…
Sign me up. Let’s get out of home for real…On with the show!
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Mar 31, 2023 • 28min
Ep 291: Most Common Technical SEO Mistakes with Pilothouse SEO Lead Ismail (AKNF)
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It's All Killer No Filler, and today we're diving into technical SEO and the common issues we see with DTC clients' SEO with Pilothouse's SEO Lead Ismail and Saul, Head of Google...
We're talking site architecture, 404-page nightmares, page speed, and canonical tags and how each plays a role in getting your website ready to rank before you even get into your content and link-back strategy...
Don't miss this one...get ready to master technical SEO 😀
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16 snips
Mar 27, 2023 • 30min
Ep 290: Pet Health Comes Home with MySimplePetLab's Jen Hagness
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Welcome to DTC Podcast, I’m Eric Dyck. Today we’re chatting with Jen Hagness, CEO and President of MySimplePetLab, a company pioneering a much more proactive approach to pet health…
https://mysimplepetlab.com
Marketers know that pet owners are among the most attractive customer avatars due to their likeness to have disposable income, and their willingness to part with it to keep their animal companions in tip-top shape…
This podcast dissects Jen’s complete multi-touchpoint CX strategy that promotes excellent LTV along with pre-emptive pet wellness…
I hope you enjoy it, on with the show!
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Mar 24, 2023 • 18min
Ep 289: Three quick Meta Ads test to lower your cost per action (by as much as 46%!!!) (AKNF)
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It's All Killer No Filler the DTC Podcast. Today we're talking with Cam and Taylor, Pilothouse's Socials Technical Director to talk about the Pod tests that his team has been running across multiple accounts.
Pod tests are hypotheses that get set up with strict parameters and five figures of ad spend to determine the best ways to lower your CPA.
Dark Posting vs. Branded Content checked the box
Adding a URL to your ad copy
Adjective Spamming in ad copy
Subscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://dtcnews.link/pilothouseFollow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video

Mar 22, 2023 • 30min
Bonus: Maximize your product development strategy (with Particl.com's AI)
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Welcome to DTC Podcast, today we're doing some deep learning about the future of AI with Josh Wilson, CEO and Co-founder of Particl, the platform that uses AI to help brand owners learn what they don't know about their competitor's top-selling products, pricing strategies and more.
If you're launching new products in 2023, this one's a must-listen. You'll learn how Particl uses the world's largest eCommerce database to identify trends across over 500 million products and over 80,000 stores daily.
Get in the know -> https://particl.com/dtc
We also dive down the rabbit hole about the fast-approaching AI takeover on the operational, strategic side of DTC, and how it will free humanity up to focus on generating game-changing ideas...while AI does ALL the heavy lifting...and way sooner than you think.
Get in the know -> https://particl.com/dtc
Subscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://dtcnews.link/pilothouseFollow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video

Mar 20, 2023 • 38min
Ep 288: Liquid Death Mountain Water: Hamid Saify - Death, Beverages, and the Attention Economy
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This is a big one…a big moment for DTC Podcast. Today we’re tempting fate with Hamid Saify - SVP of Digital Retail at Liquid Death Mountain Water, one of the FASTEST growing CPG brands in history!
https://liquiddeath.com
Hamid is one of the first-ever team members, along for the whole ride, starting in 2017 to today, where Liquid death is in 70,000 doors and last year earned a valuation of $700M!
Selling….water? It’s crazy, but that’s what Liquid death understands better than anyone. They may sell water (still, carbonated, and now tea), but their real asset is customers' attention…This podcast goes deep with Hamid on Liquid Death’s mindset about doing things differently and using every customer touchpoint as a moment to make them laugh in the face of death.
From calling their review section “opinions from internet randos,” to charging your soul to join the mailing list to their significant revenue merch program where they’ve sold customized vending machines and wrapped Lamborghinis.
Hamid gets to the bottom of what it’s like to work at an organization that’s achieved unbelievable velocity and massive cultural saturation…slinging water in cans.
The dream is alive. Let’s dive into death…on with the show!
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Mar 17, 2023 • 21min
Ep 287: Five TikTok Quickstart Strategies with Spencer from Pilothouse (AKNF)
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It's All Killer No Filler, and this week we jam with Spencer, Pilothouse's TikTok lead who's living it up in Austen for a couple of weeks and rolling with some pros.
Spencer drops five factors that can make or break your TikTok campaigns.
Get Understood: Testing a variety of styles and lengths and how much info your customer needs to understand your product and value proposition.
Control Your Comments: Set up a robust blocked words list, and work on comment moderation to flip negative comments. See the blocked word list here!
Season your pixel during sales periods
Have someone on staff ready to produce react and green screen videos.
Throw tight branding out the window!
Work with Pilothouse ➝ https://directtoconsumer.co/events
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Mar 15, 2023 • 20min
Bonus: Printful's $300M Merch Empire (and why you should start a merch line in 2023)
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Today we get to chat with a true unicorn in the space, Printful's Dans Rozentals - Customer Success Team Lead.
DTC Newsletter and Podcast uses Printful to make our referral program work like clockwork with very little lift. They're doing the same for 1000s of other customers like Nestle and lots of other big players
This podcast gives the nitty gritty of what's working with Merch, and goes into detail about how simple it is to get started.
Check out Printful.com for more information
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