

Let’s talk ABM
strategicabm
Declan Mulkeen, CMO of Account-based Marketing Agency, strategicabm, talks to leading ABM practitioners and thought leaders. The interviewees share their experiences of designing and running ABM strategies with invaluable insights and learning for B2B Marketers looking to start or enhance their ABM programs.
Episodes
Mentioned books

4 snips
Jun 7, 2024 • 49min
65. Customer Lifecycle ABM
Marcelo Fernandes discusses Customer Lifecycle ABM at SAP, covering ABM evolution, global framework rollout, account selection, and the importance of ABM in customer adoption and advocacy.

May 7, 2024 • 52min
64. Building credibility with ABM
In this episode of Let's talk ABM, we speak with Kathryn Nimmo, ABM Marketing Manager at HP Inc, about building awareness and credibility with ABM. Kathryn is an accomplished Marketing and Sales professional with extensive experience executing and delivering marketing and sales campaigns across multiple industries.Here's what they cover:
How ABM is used for perception and brand awareness
How Subject Matter Experts are your secret weapon
Why Sales experience is pivotal to ABM
Why storytelling unlocks ABM accounts

Mar 8, 2024 • 34min
63. Building relationships with ABM | PwC
Rhiannon Blackwell, ABM Leader at PwC, discusses starting an ABM program from scratch, achieving Sales and Marketing alignment, the importance of personalization for ABM success, and how to measure ABM success. They also explore refining ABM strategies, client relationship building, and the challenges of defining and navigating ABM initiatives.

Jan 8, 2024 • 46min
62. Experience ABM | Pixelz
Katrine Rasmussen, passionate Marketing team leader at Pixelz, discusses why going after 'Big Whales' pays off, the power of investing in customer relationships, and what ABM is and isn't.

Dec 13, 2023 • 43min
61. Inside an ABM Center of Excellence | Kyndryl
In this episode of Let's talk ABM, Declan chats to Avishek Chakrobarty. Avishek’s professional career in Sales and B2B Marketing has led him to his current role as Head of the ABM Center of Excellence at Kyndryl. He’s on a mission to enable Kyndryl’s Field Marketing teams to grow priority accounts.
Here's what they cover:
What is an ABM Center of Excellence
How ABM acts as a bridge
What is Social and Customer Emminence
How to do account scoring

Nov 8, 2023 • 30min
60. Surround sound ABM | UserGems
Trinity Nguyen, seasoned SaaS marketer and technology advocate, discusses topics like champion tracking, multi-threading for account success, SDR reporting to Marketing, and making the intangible tangible in ABM programs.

Oct 18, 2023 • 23min
59. Creating WOW moments with ABM | IBM
In this episode, Andrew Watkins, Top Account Field Marketing Lead at IBM, discusses IBM's pioneering use of AI, the importance of 'WOW' moments, how diversity breeds ABM success, and the empowering 'fail fast, learn fast' mentality in ABM.

Sep 19, 2023 • 40min
58. From Sales to ABM | Capgemini
In this episode of Let's talk ABM, Declan chats to Mujesira Dudic, Director of ABM, Financial Services at Capgemini. Mujesira is a seasoned Sales and Marketing professional who understands better than most the power of ABM. Her 10+ years in Sales taught her one side of the coin, while her move to Marketing and ABM some four years ago has taught her the other. Combining these two disciplines – Sales and Marketing – has helped Mujesira create compelling and impactful ABM programs. She is now leading the ABM strategy for Financial Services at Capgemini.

Jun 7, 2023 • 32min
57. Building trust with ABM | Accenture
In this episode of Let's talk ABM, Declan chats to Karen Strugnell, Global Client Relationship Marketing Leader at Accenture. Karen is a seasoned B2B Marketing professional with more than 30 years experience working in the technology industry. Her recent experience has included 12 years at IBM, where she was the ABM & Strategic Partnership Director for Europe. In her current role at Accenture, Karen is part of a team of Marketers working on some of Accenture’s most important accounts delivering client relationship marketing programs.
Here's what they cover:
- Why trust is so important in an ABM strategy
- How ABM can be used to change brand perceptions
- Why ABM needs a change in mindset
- What makes a successful ABM strategy

May 23, 2023 • 36min
56. ABM and the voice of the customer | Terminus
In this episode of Let's talk ABM, Declan chats to Taylor Young, Principal, ABM Strategy and Customer Experience at Terminus, where she is the voice of the customer inside the organization. A previous Terminus customer, Taylor brings a unique perspective to her role to champion the most effective use of Account-based Marketing and technology.
Here's what they cover:
- How Taylor is the voice of the customer within Terminus
- How she helps customers align strategy and goals
- How not to be ‘misled’ by technology
- What makes a successful ABM strategy


