
The Product Experience
The Product Experience features conversations with the product people of the world, focusing on real insights of how to improve your product practice. Part of the Mind the Product network, hosts Lily Smith (ProductTank organiser and Product Consultant) & Randy Silver (Head of Product and product management trainer) “go deep” with the best speakers from ProductTank meetups all over the globe, Mind the Product conferences, and the wider product community.
Latest episodes

Apr 17, 2024 • 39min
Product managers, stop being jaded - Ipsita Basu (Product Management Leader, BILL)
Ipsita Basu, Senior Group Product Manager at BILL, offers practical advice for product managers to reignite their passion and build innovative products customers love. Topics include coping strategies for burnout, navigating career development, recognizing toxic work environments, and overcoming demotivation in the workplace.

16 snips
Apr 10, 2024 • 37min
Rerun: Roadmaps are dead. Long live roadmaps! – Janna Bastow on The Product Experience
Janna Bastow, Co-founder of Mind the Product and ProdPad, discusses redefining roadmaps in product management by focusing on outcomes, experimentation over deadlines, driving change through portfolio roadmaps, and the value of public roadmaps and customer feedback. She advocates for human-readable roadmaps that foster flexibility and trust within development teams.

Apr 3, 2024 • 40min
The journey back from burnout in product - Dominique Jost (Head of Product, Doist)
Head of Product at Doist, Dominique Jost, discusses the causes of burnout in product management, stress management techniques, self-reflection, navigating team stress, and building remote team dynamics at Doist.

Mar 27, 2024 • 29min
Rerun: Pricing Strategy for Product Dummies – Fanni Fejes on The Product Experience
Fanni Fejes, Founders Factory coach and Head of Product at Bequest, shares insights on pricing strategy. Topics include anchor pricing, metrics, and the importance of a good pricing strategy. Learn about applying freemium models, transitioning from free to paid, and continuous iteration in pricing strategy.

Mar 20, 2024 • 36min
The future of product in the age of AI: Yana Welinder (CEO, Kraftful)
Yana Welinder discusses the integration of AI in product management, emphasizing the evolution and challenges of generative AI tools. She explores the importance of adapting to rapidly changing technology and hiring individuals with adaptable learning skills. The conversation also addresses the collaborative relationship between AI and humans in enhancing efficiency while retaining creative roles.

15 snips
Mar 13, 2024 • 38min
Mastering continuous discovery with B2B products with Katie Marcus (Head of Product, Progression, Depop)
Delve into continuous discovery challenges in B2B products with Katie Marcus. Explore the obstacles in user recruitment, insights on micro design sprints, and strategies for implementing continuous discovery. Reflect on learning mental models in product management for product professionals.

Mar 6, 2024 • 34min
Building products to tackle the opioid crisis: Omer Kaplan (Head of Product, Sonara Health)
The podcast explores building products to combat the opioid crisis with Omer Kaplan from Sonara Health. They discuss equity-first design, meticulous testing strategies, and the mission to improve access to essential medication. The episode highlights empathy-driven product development, personalized scheduling methods, and addressing patient anxiety through iterative improvements.

Feb 28, 2024 • 41min
Effective ways to delight users: Nesrine Changuel (Google, Skype, Spotify)
Nesrine Changuel discusses delighting users with insights on emotional connections, balancing surface and deep delight features, and integrating delight as a key product pillar for enhanced user experience. Learn about her journey through tech roles at Skype, Spotify, and Google, and how creating emotional connections can drive engagement and loyalty.

Feb 21, 2024 • 42min
How to launch AI-powered products with Todd Olson (CEO of Pendo)
Join Todd Olson, CEO of Pendo, as he dives into the world of AI-powered products. Topics include leveraging AI for user experiences, building machine learning models for text analysis, industry perceptions of AI, and the future of AI in product management.

Feb 14, 2024 • 44min
An inside look into product leadership coaching - Kate Leto (Product Leadership Coach)
Kate Leto, Executive Product Leadership Coach, discusses improving leadership, communication, conflict, and stakeholder management as a product leader. Topics include coaching strategies for managing stakeholders, examining negative thoughts and beliefs, and the challenge of transitioning from IC to manager.