The Product Experience
Mind the Product
The Product Experience features conversations with the product people of the world, focusing on real insights of how to improve your product practice. Part of the Mind the Product network, hosts Lily Smith (ProductTank organiser and Product Consultant) & Randy Silver (Head of Product and product management trainer) “go deep” with the best speakers from ProductTank meetups all over the globe, Mind the Product conferences, and the wider product community.
Episodes
Mentioned books
Jun 5, 2024 • 32min
The evolution of product management - Graeme Stuart (Head of Product, Aflac)
Graeme Stuart, Head of Product at Aflac Northern Ireland, discusses the evolving landscape of product management, focusing on outcome-based strategies, user research, and analytics. He shares insights on creating a responsive golf booking experience, navigating organizational cultures, and improving cross-cultural communication in the workplace.
May 29, 2024 • 39min
What organisations get wrong about market expansion - Chui Chui Tan (Growth and Strategy expert)
Growth and Strategy expert, Chui Chui Tan, shares insights on cultural intelligence in international product development and strategy. Topics include cultural nuances, user research, market expansion strategies, AI in cultural analysis, and decision-making exercises like the Four Bucket Exercise.
May 22, 2024 • 39min
Navigating AI bias: Insights and strategies - John Haggerty (Founder, The PM Insider)
John Haggerty, Founder of The PM Insider, delves into the complexities of bias in AI in product management. He talks about mitigating bias in generative AI models, strategies for fairness testing, and the importance of human involvement in addressing biases. The discussion also covers the challenges of AI technologies like GPT models, testing tools for bias and accuracy, and the future of product management in the AI era.
May 15, 2024 • 40min
Navigating the shift from engineering to product - Anuja More (Product Lead, Meta, Whatsapp) at Meta
Anuja More, Product Lead at Meta, shares insights on transitioning from engineering to product management, highlighting the shift in mindset from technical hurdles to customer needs. The discussion emphasizes curiosity, problem-solving, and the value of a technical background. Anuja reflects on the challenges and rewards of strategic decision-making and product vision shaping, especially in impacting people's lives during the pandemic.
May 8, 2024 • 35min
The journey to becoming customer-centric at Pfizer: Atif Faruqui (Director, Developer Products and Platforms, Pfizer)
Atif Faruqui, Director of Developer Products and Platforms at Pfizer, shares Pfizer's journey towards a customer-centric approach. Topics include strategic pivot signals, organized team cohorts, autonomous cross-functional teams, and empowering product owners with financial responsibility. The discussion highlights challenges, innovation acceleration, agile practices, and transitioning to a structured product model.
50 snips
May 1, 2024 • 42min
Getting real with jobs to be done – Bob Moesta (President, CEO, The ReWired Group)
Bob Moesta, co-developer of Jobs to Be Done framework, discusses how to start with JTBD, case studies in SAAS and selling houses, when not to use the approach, and common mistakes. The podcast explores the evolution of Jobs to be Done concept, relationship between jobs framework and personas, customer insights in the housing industry, upcoming book release, insights on AI for Jobs to be Done, and limitations of AI in product management.
24 snips
Apr 24, 2024 • 35min
Rerun: Your first 90 days in product – Leah Tharin on The Product Experience
Leah Tharin, Chief Product and Growth Officer at gotphotocom, shares insights on the first 90 days in a new product role, challenges traditional onboarding plans, and discusses gaining trust from your team. Other topics include navigating leadership, building trust, and identifying warning signs for career growth.
Apr 17, 2024 • 39min
Product managers, stop being jaded - Ipsita Basu (Product Management Leader, BILL)
Ipsita Basu, Senior Group Product Manager at BILL, offers practical advice for product managers to reignite their passion and build innovative products customers love. Topics include coping strategies for burnout, navigating career development, recognizing toxic work environments, and overcoming demotivation in the workplace.
24 snips
Apr 10, 2024 • 37min
Rerun: Roadmaps are dead. Long live roadmaps! – Janna Bastow on The Product Experience
Janna Bastow, Co-founder of Mind the Product and ProdPad, discusses redefining roadmaps in product management by focusing on outcomes, experimentation over deadlines, driving change through portfolio roadmaps, and the value of public roadmaps and customer feedback. She advocates for human-readable roadmaps that foster flexibility and trust within development teams.
Apr 3, 2024 • 40min
The journey back from burnout in product - Dominique Jost (Head of Product, Doist)
Head of Product at Doist, Dominique Jost, discusses the causes of burnout in product management, stress management techniques, self-reflection, navigating team stress, and building remote team dynamics at Doist.
