The Product Experience

How to improve your relationship with data - Heather Williams (Director of Product, Elsevier)

Sep 25, 2024
Heather Williams, Director of Product at Elsevier, shares her journey from UX design to leading product teams. She explores the integration of data-driven decision-making in product management, highlighting cross-functional collaboration among data analysts, UX designers, and subject matter experts. Heather discusses the importance of user research in shaping innovative product strategies and emphasizes the need for clear communication and mapping user journeys to enhance teamwork. She also addresses the impact of AI on data handling and the ethical considerations it brings.
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