The Product Experience
How Citi is accelerating AI Adoption in Banking - Tariq Maonah (SVP of Product and Engineering, Citi)
Sep 11, 2024
In this insightful discussion, Tariq Maonah, the Senior Vice President of Product and Engineering for Generative AI at Citi, shares his experiences integrating AI in banking. He highlights the challenges of agile product management in a heavily regulated environment. Tariq discusses the vital need for cultural shifts toward experimentation and collaboration. He also emphasizes the importance of mastering AI vocabulary for effective communication and the growing demand for talent that balances technical and soft skills in the banking sector.
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Quick takeaways
- Integrating generative AI in banking requires agile product management, emphasizing transparency and adaptability while communicating with senior leaders.
- Citi's cultural shift towards agility supports innovation by fostering collaboration and embracing ambiguity in the integration of AI initiatives.
Deep dives
Adapting Product Management for Generative AI
The transition to product management within generative AI presents unique challenges, particularly due to the fast-paced nature of the technology. Unlike traditional product cycles, the goals and features in AI can evolve rapidly, requiring teams to be agile and responsive. This unpredictability demands that product managers effectively communicate changes to senior leaders, emphasizing the importance of transparency and adaptability in their strategies. Engaging stakeholders in this journey fosters a collaborative environment where experimentation is encouraged, and failures are seen as learning opportunities.
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