The Product Experience

AI and product-led growth go hand in hand - Nichole Mace (SVP, Product, User Experience at Pendo)

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Oct 2, 2024
Nichole Mace, the SVP of Product and User Experience at Pendo, shares her insights on how AI is revolutionizing product-led growth. She discusses the exciting challenges of integrating AI into product development, stressing the need for user testing and collaboration. Nichole emphasizes the importance of data-driven strategies to enhance retention and improve user experiences. She also addresses the hurdles of managing customer expectations around AI while advocating for transparency and education in AI utilization.
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