Nichole Mace

Nichole Mace, the SVP of Product and User Experience at Pendo, shares her insights on how AI is revolutionizing product-led growth. She discusses the exciting challenges of integrating AI into product development, stressing the need for user testing and collaboration. Nichole emphasizes the importance of data-driven strategies to enhance retention and improve user experiences. She also addresses the hurdles of managing customer expectations around AI while advocating for transparency and education in AI utilization.