Negotiate Anything

Blake Morgan, a customer experience expert and author of three influential books, shares valuable insights on enhancing customer-centric strategies in business. She emphasizes the necessity of internal negotiation skills for leaders who wish to create a customer-focused culture. Blake offers practical tips for balancing immediate challenges with long-term objectives. Additionally, she discusses the emotional dynamics of customer interactions, highlighting the importance of empathy and self-care for both customers and employees to foster better service experiences.

Ben Cook, CEO of Riva HQ, specializes in salary negotiation strategies. He discusses how empathy and identity can enhance negotiation outcomes and the shift from automated solutions to personalized coaching. Ben shares techniques for overcoming fear and biases in negotiations, particularly for women and minorities. Listeners learn valuable strategies such as visualization and commitment devices to build confidence and advocate for their worth, making negotiations a regular, rewarding practice.

Rebecca Zung, an expert on negotiation and high-conflict personalities, shares key strategies for handling narcissists in negotiations. She delves into the complexities of divorce discussions, touching on emotions tied to alimony, child custody, and infidelity. Zung emphasizes the importance of concrete evidence and legal guidance when dealing with manipulation. Additionally, she introduces the concept of 'narcissistic fluffing' as a strategic communication technique, arming listeners with practical tools to navigate challenging conversations with confidence.

In this enlightening conversation, negotiation expert Rebecca Zung shares her expertise on dealing with narcissists and high-conflict personalities. She introduces her proprietary 'Slay Method,' offering strategies for effective boundary-setting and reclaiming control. Listeners learn about the psychological roots of narcissism and practical tips for navigating difficult interactions. Rebecca emphasizes the importance of emotional resilience while preparing to break free from toxic relationships, empowering individuals to become victors in their negotiations.

Krista Russell, Deputy General Counsel at Airbus One Web Satellites, taps into the intricacies of negotiation and conflict resolution. She shares how her roles as a lawyer, professor, and mother interweave, revealing surprising parallels in negotiation tactics and parenting. Krista emphasizes the necessity of understanding human motivation and the advantages of involving legal expertise early in decision-making. Tune in for practical strategies to navigate challenging conversations and enhance confidence in both professional and personal negotiations.

Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/Join Kwame Christian, Esq., M.A., in this enlightening episode of Negotiate Anything as he welcomes David Dye, president of Let's Grow Leaders and renowned author. Together, they delve into the nuances of workplace conflict and how crucial it is to "have the conversation." David shares powerful phrases and techniques from his latest book, offering listeners actionable tools to navigate and resolve conflicts constructively. Hear firsthand stories and insights on the importance of curiosity, connection, and effective communication in negotiation and conflict resolution.What Will Be Covered: David Dye's professional journey and his role in leadership development. Key concepts from David's book "Powerful Phrases for Dealing with Workplace Conflict." Personal stories and practical examples highlighting the importance of addressing workplace conflicts. Connect With DavidFollow David on LinkedIn: https://www.linkedin.com/in/davidmdye/Order Now The Book: Powerful Phrases for Dealing with Workplace Conflict https://www.amazon.com/Powerful-Phrases-Dealing-Workplace-Conflict/dp/140024627X/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=1693244847&sr=8-1David's Website: https://letsgrowleaders.com/Contact ANIRequest A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1What's in it for you? Exclusive Advice: Gain insights from top negotiation experts. Community Support: Connect with a like-minded community focused on growth. Personal & Professional Growth: Unlock strategies to enhance every aspect of your life. You deserve to negotiate more of the best things in life, and now you can! Don't wait—be the first in line to experience this game-changing resource.🎁 Special Launch Offer: Subscribe today and get 50% off for the first year. That's just $10 a month or $100 for the year!🔗 Visit negotiateanything.com to join today and secure your spot. Ensure you don't miss out on any updates or exclusive offers.Elevate your negotiation game with Negotiate Anything Premium—your future of successful negotiations starts now! 🚀

Keld Jensen, an esteemed negotiation expert with extensive international experience, shares fascinating insights on building trust in negotiations. He discusses how tribalism impacts communication within organizations and offers strategies to promote a unified goal. Jensen emphasizes the importance of emotional intelligence and cultural awareness in negotiations. With real-life examples, he illustrates the need to abandon zero-sum thinking and focus on creating value. This engaging discussion provides listeners with valuable tools to enhance collaboration and achieve better negotiation outcomes.

Brian Gottlieb, a leader in mission-driven business initiatives, discusses the intersection of business strategy and community impact. He reveals innovative programs like "Windows for a Cause" that merge social responsibility with company goals. The conversation underscores the importance of authentic workplace culture in negotiations and fostering employee engagement. Brian shares practical tips on empowering staff to feel like owners, enhancing productivity and fulfillment, all while succeeding in both financial and social missions.

Anne Chow, a former CEO of AT&T Business and a renowned author, shares her journey from engineer to a leader advocating for inclusive leadership. She emphasizes the importance of understanding stakeholder perspectives to boost performance and discusses her 'seven c's of leadership.' The conversation highlights how inclusivity can drive innovation and success in today's diverse work environments. Anne also addresses the evolving expectations of younger generations in the workplace, focusing on purpose and values.

Olga Mack, a digital transformation executive at LexisNexis, specializes in integrating legal tech with negotiation strategies. She discusses the shift from traditional to digital negotiations, highlighting how technology enhances efficiency and accessibility. Olga shares practical tips for organizing negotiations and introduces LexisNexis Council Link CLM, which streamlines processes through automation and collaboration. She also emphasizes the importance of preparation and organization in achieving successful outcomes in legal negotiations.