Negotiate Anything

Richard Shotton: The Illusion of Choice

Nov 13, 2024
Richard Shotton, a renowned behavioral scientist and author of The Illusion of Choice, dives into the intriguing intersection of psychology and negotiation. He highlights the Stolen Thunder phenomenon, explaining how confessing weaknesses can build trust and enhance credibility. Shotton also emphasizes the power of precise claims in communication, showcasing how exact numbers can boost consumer trust. Listeners gain valuable insights into how understanding human behavior can supercharge their negotiation tactics, making interactions more effective.
Ask episode
Chapters
Books
Transcript
Episode notes