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Richard Shotton: The Illusion of Choice

Negotiate Anything

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Understanding Behavioral Insights in Marketing

This chapter explores the intersection of behavioral science with marketing and persuasion, emphasizing the need to understand actual human behavior over self-reported actions. The speakers discuss the significance of psychological principles in enhancing negotiation strategies and effective communication, critiquing the use of complex language in academia. They advocate for simplicity in communication to improve persuasion, highlighting the decline of effective marketing tactics due to a perceived need for sophistication.

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