What emerges in between? This episode is an 'experiment' between Claire Pedrick and Oscar Trimboli as a result of an introduction by Shaney Crawford from Japan. They explore the role of second languages, the value of silence, and the importance of understanding the past. What does a group listening audit sound and look like? The experiment will continue for the next few episodes as they see what emerges in between episodes.     Audio Format - S4 Episode 21: How to Listen with Oscar Trimboli  Wednesday May 01, 2024 - The Coaching Inn from 3D Coaching Video Format - S4 Episode 21: How to Listen with Oscar Trimboli  Wednesday May 01, 2024 - The Coaching Inn from 3D Coaching how to listen – fundamentals – workplace edition  

Sasan Kisravi is a debate preparation expert known for his insights into competitive listening. He shares the importance of understanding both sides of an argument to anticipate counterpoints effectively. The concept of 'competitive listening' is dissected, emphasizing its impact on audience perceptions. Kisravi discusses innovative note-taking methods, such as visual mapping, to help track discussions and crucial points. He also addresses the psychological aspects of listening, highlighting how motivation and purpose can enhance communication skills and workplace success.

Expert Susan Constantine discusses the importance of decoding non-verbal cues like facial expressions, posture, and breathing, emphasizing the need to interpret them accurately and consider context. Secrets about decoding Boris Becker's signals for an eight-match winning streak are revealed, along with insights from Robin Dreeke, Michael Grinder, and Andre Agassi. Understanding body language at a deep level is key for effective communication.

Explore insights from over 33,519 individuals on workplace listening challenges. Discover practical tips to enhance listening effectiveness in meetings and the benefits of a new assessment tool for organizations. Learn how pre-meeting rituals can boost your listening skills. Dive into key leadership competencies crucial for professional growth. The impact of technology, online fatigue, and AI on communication is examined, alongside resources for improving professional development. Uncover the secrets of becoming a better listener!

British Foreign Secretary James Cleverly discusses the art of listening in diplomatic meetings, emphasizing non-verbal cues and the power of silence. Key topics include team listening, longitudinal listening, and actionable insights for improving communication in workplace interactions.

Nicole Lowenbraun and Maegan Stephens, authors of the book "Adaptive Listening: How to Cultivate Trust and Traction at Work," explain the impact of adapting your listening in the a corporate workplace. They introduce the SAID listening model, which stands for Support, Advance, Immerse, and Discern, each representing a specific listening style and goal. They emphasize that everyone has a unique listening style and good intentions but may not always meet the speaker's needs. Nicole, a content director, and executive speaker coach, highlights the necessity of adapting your listening style based on the speaker's requirements. Maegan, a senior director of communication services, shares her experiences in coaching executives and the challenges of listening and providing feedback tailored to executive leaders.   They delve into their three-year journey of writing the book, emphasizing the need for detailed, actionable steps and memorable models for effective communication. They discuss the complexities of discernment in the workplace and offer insights into guiding others to listen effectively and seek the right type of listening in different situations. S A I D Support Advance Immerse Discern As a bonus, listen to Nicole, Maegan, and Oscar debrief on the process of listening during the recording of this discussion.

Authenticx CEO and Founder, Amy Brown, discusses the power of listening at scale in the contact center industry. She shares her personal experiences and how they shaped her understanding of the importance of listening to patients and customers. Brown emphasizes the need for organizations to listen to the authentic voice of the customer in order to drive positive healthcare outcomes. She also highlights the barriers to effectively utilizing conversational data and the ethical considerations of AI technology. Brown provides insights into how Authenticx's platform helps organizations unlock valuable insights and drive innovation through listening. She concludes by offering three key questions that organizations should ask when evaluating suppliers of systems for listening at scale. Amy Bown    Authenticx   Authenticx's Eddy Effect how to listen – the most comprehensive book about listening in the workplace – visual edition – print & digital version how to listen - visual edition - the back story    

Former employees of Pixar Animation Studios, Jamie Woolf and Heidi Rosenfelder, discuss the importance of effective listening and asking meaningful questions. They explore techniques such as playback and slowing down the questioning process. The conversation also touches on creating an inclusive environment, power dynamics, and the role of emotion in listening.

Dr. Krishna Naineni, a general practitioner and member of the Royal College of General Practitioners, discusses the impact of the work environment on listening in healthcare and workplaces. He highlights the negative ramifications of not listening in healthcare, communication challenges in the stroke unit, and the importance of designing medical services based on community needs. Reflecting on careful listening and the environment's impact, Dr. Naineni emphasizes the significance of care, intention, respect, and thoughtfulness in effective communication.

Matt Abrahams, a leading expert in communication, discusses the significance of effective listening and shares practical tips from his book on managing anxiety, responding to the audience, and handling impromptu moments at work. They explore the challenges and benefits of deep listening in a video conference environment, the power of repetition and linguistic techniques in communication, and highlight key takeaways such as the impact of nonverbal signals and the courage needed to speak up in a group.