NARPM Radio

In this discussion, Marc Cunningham, President of Grace Property Management & Real Estate and Founder of PM Build, shares insights on managing property management businesses while prioritizing team well-being. He highlights the signs of burnout and how to create a positive work environment. Marc emphasizes the importance of empathy and trust in leadership. He also addresses adapting marketing strategies to reach 'accidental landlords' amidst changing market conditions, stressing the need for continuous learning and data-driven decision-making.

In this engaging conversation, Thomas Perfect, owner of Uplift Property Management, shares his insights on leadership and the tough choices in the property management industry. He discusses the difficulties of balancing friendships and business, including the tough decision to let go of a close friend. Thomas emphasizes the importance of core values and maintaining relationships after challenging decisions. He also reveals personal anecdotes, including his love for desert trips and a desire for the superpower of efficiency.

Sam Eddinger, founder of Ironclad Property Management and former nuclear engineer, shares his unique journey into real estate. He discusses transitioning to a remote-first team model, emphasizing hiring for company culture and setting clear expectations. Sam highlights the balance of personal health and business, using fitness insights to parallel entrepreneurial success. He also touches on remote management challenges, productivity tools, and the importance of networking in property management, offering actionable strategies for building a thriving remote team.

Pete Neubig, co-founder and CEO of VPM Solutions, shares his innovative journey in property management with interviewer Peter Hernandez. They discuss the transformative role of virtual assistants in enhancing operational efficiency. Pete reveals the economic benefits of hiring remote teams from countries like Mexico and the Philippines. Training strategies for onboarding virtual assistants are highlighted, emphasizing ownership and morale. The conversation is lightened with personal stories and a fun debate about burger condiments, illustrating their engaging rapport.

Michael Parker, co-founder of Geekly Media and VPM Solutions, dives into the exciting world of AI in property management. He discusses how AI tools can automate repetitive tasks and enhance customer service. The conversation also covers the evolution of AI technologies, like ChatGPT, and their transformative potential for the industry. Parker emphasizes the importance of reliable data and the potential job shifts that come with these advancements. A lively discussion unfolds around the need for adaptability in the ever-changing landscape of property management.

Benton Cotter, Co-founder and CEO of Rentvest, discusses effective PM marketing strategies including content types, SEO, and pay-per-click. He shares predictions on market trends, advice for newcomers, and tips for expanding into new markets.

Learn from property management leaders about client selection, operational efficiency, inbound marketing, lease marketing, and tech-savvy strategies. Discover the importance of targeting specific clients, timing for business growth, evaluating property owners, and selective growth tactics. Navigate the changing rental market landscape, manage workflows with software tools, and explore property management solutions at Narphum Trade Show.

Ron Holt, founder of Pink Zebra Moving, shares his journey of transitioning from blue-collar to white-collar business, leveraging digital marketing and SEO. He discusses challenges with marketing budgets, investing in infrastructure, and creating a successful franchise blueprint. Learn how he turned a bad moving experience into a customer-focused company, emphasizing vision and dedication in transforming an industry.

Learn about efficient maintenance management, prioritizing tasks, and executing lease renewals in property management. Discover strategies for vendor management, setting benchmarks for maintenance teams, and optimizing operations with various services.

Tiffany Rosenbaum, Owner of Rosenbaum Realty Group, discusses transitioning from novice investor to property management leader. Topics cover SWAT team approach, analytical decision-making, strategic financial planning, remote team creation, embracing high-level roles, leadership insights, business operations efficiency, team dynamics, hiring process architects, perseverance, learning from mistakes, and organizational strategies for property management.