NARPM Radio
Revolutionizing PM Communications: Mastering Efficiency and Connectivity in the New Normal
Mar 27, 2024
Taylor Haas, property management communications expert, discusses call answering, phone trees, reducing phone calls, and building the right call-answering scheme. Topics include challenges of housing in Sedona, transitioning to remote receptionists, optimizing call handling, client communication, efficiency through calendar integration, and streamlined vendor communication. The rapid-fire insights segment covers property management software, org structure, virtual assistants, and personal insights.
43:02
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Quick takeaways
- Improving communication efficiency through proactive strategies like restructuring emails and implementing scheduling models for calls and vendor communication.
- Addressing housing challenges in communities due to the rise of short-term rentals, with initiatives like incentivizing property owners to convert rentals into long-term leases for better housing options.
Deep dives
Challenges with Short-Term Rentals in Sedona
Communities like Sedona are facing challenges with the rising trend of short-term rentals like Airbnb. The median home price in Sedona has increased significantly, leading to a shortage of long-term rental options for locals. This scarcity impacts workers in the tourism and retail industry, making it difficult for them to find affordable housing in the city.
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