
OPERATORS
In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.
Latest episodes

9 snips
Jun 12, 2024 • 59min
E060: Defending Your Time, Standing for Something, HexClad Super Bowl Ad & More!
Explore the impact of ERP systems, social media discourse, and digital platforms on traditional media. Dive into the value of working with creative agencies and the frustrations of cold emails. Delve into the complexities of government funding programs and ethical decision-making in a dynamic media landscape.

4 snips
Jun 5, 2024 • 1h 8min
E059: Meta, Consumer Sentiment & Be a Cockroach!
Topics include understanding consumer sentiment, impact of Meta on business, e-commerce strategies, brand expansion, brand equity, and the challenge of hubris in business. Guests share insights on navigating real estate challenges, consumer behavior trends, transitioning to Send Lane for e-commerce email needs, and leveraging distribution channels for success.

24 snips
May 29, 2024 • 57min
E058: The Secret to Ecommerce Success? The Human Factor
Exploring the human factor in ecommerce success, the podcast discusses hiring challenges, organizational culture, leadership impact, growth dynamics, and executive roles. It also delves into CEO delegation strategies, transitioning email providers, strategic hiring practices, and executive structure in business building.

May 22, 2024 • 1h 13min
E057: Operators in Session with Cherene Aubert
Cherene Aubert, brand growth strategist, discusses customer obsession, remote work, sustainable growth, organic acquisition, hiring talent, discounting strategies, and holistic compensation packages for maximum business growth.

May 15, 2024 • 1h
E056: 9-Figure Brand Health Check
Topics covered in the podcast include international expansion, streamlining logistics, challenges of launching new products, digital marketing impact on sales, paid ads in physical retail, scaling a business, building a positive work culture, and the importance of people management.

4 snips
May 8, 2024 • 55min
E055: The AI Takeover, Formal Education Decline, Ecom Tech Disruptions & The Future of Employment
Exploring the future of work with AI, global competition, and remote opportunities. Delving into the gig economy, government policies, and the changing nature of education. Discussing equity in a global economy, credentialing, and the rise of robotics in the workforce.

May 1, 2024 • 53min
E054: TikTok and Cool Brands
Exploring TikTok's legal challenges, brand innovation, and the impact of government actions on creators. Discussion on government bureaucracy, intellectual property enforcement, and challenges faced by fashion brands. Highlighting unique brands like Malbon Golf and Rude, along with insights on growing a fashion brand amidst market uncertainties.

4 snips
Apr 24, 2024 • 1h 2min
E053: Temu & Politics
Topics discussed in the podcast include the impact of taxes on entrepreneurship, rapid growth of Temu, adding value in e-commerce, creating sustainable competitive advantages, and being vigilant in protecting your business. The conversation also delves into government intervention, global tariffs, navigating international postal systems, competitive advantages in business, and the importance of proactiveness and legal vigilance.

24 snips
Apr 17, 2024 • 1h 11min
E052: Connor Rolain: Marketing Tactics, Product Expansion, Creative Operations, Growth Team & More
Marketing expert Connor Rolain discusses transitioning from agency to in-house marketing, unlocking new growth levels, expanding into consumables, segmenting ad sets for new product categories, measuring creative metrics, and maximizing potential through editing existing creatives.

49 snips
Apr 10, 2024 • 1h 17min
E051: Workload Strategy, Personal Finance, Q1 Recap, Liquidity & More
Topics include workload management, personal finance, growing brand challenges, illiquid assets, ESOPs, investing in growth, HexClad's Amazon success, Q1 recap at Simple Modern, and maximizing sales on Amazon through strategic analysis.
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