

Property Management Business
PM Build
Welcome to the Property Management Business Podcast, hosted by Marc Cunningham, a veteran property manager with over 40 years of experience. This podcast offers practical insights for both beginners and experienced property managers, including topics such as industry trends, growing your business, increasing your income, marketing strategies, financial management, owner & tenant relations, and regulatory compliance. Learn valuable tips from an industry expert as you build, grow, and protect your property management business.
Episodes
Mentioned books

Mar 11, 2025 • 37min
45. Disrespectful Tenants, Postcard Marketing, DIY Repair Videos, and Other Open Questions
Discover effective strategies for dealing with disrespectful tenants and improving tenant relations through credit education. Learn the art of postcard marketing to attract absentee landlords and ensure your outreach is impactful. Get insights on maintaining a professional image and the importance of thoughtful tenant welcomes. Plus, explore reliable lending resources that can enhance your property management services. Packed with expert advice, this discussion equips property managers to tackle everyday challenges confidently.

Feb 11, 2025 • 35min
44. FTC Sues Greystar For Deceptive Fees: What Property Managers Need to Know
Feeling Anxious About the FTC Lawsuit Against Greystar? The recent FTC lawsuit against Greystar has sent shockwaves through the property management industry, leaving many property managers feeling uncertain and anxious about the future.In this episode, Marc Cunningham provides clarity and guidance on navigating the evolving landscape of fee transparency and compliance. Discover the potential implications of the Greystar lawsuit for your business and learn actionable strategies to protect yourself. Marc shares best practices for disclosing fees, setting fair application fees, and building trust with tenants. Gain valuable insights and alleviate your anxiety surrounding the FTC's crackdown on hidden fees and deceptive advertising. Links to out resources: Press release from FTC https://www.ftc.gov/news-events/news/press-releases/2025/01/ftc-state-colorado-take-action-against-greystar-nations-largest-multi-family-rental-property-manager? Grace Property Management Fee Transparency Policy https://www.rentgrace.com/fee Reconcile Daily - A daily reconciliation service ensuring your trust accounts are accurate and compliant https://www.reconciledaily.com Manage more doors with less stress with LeadSimple! Grow your property management business with PMW. Join us at the NARPM Broker Owner Conference. To find out more about Marc's coaching services click here. Follow this link to spend 2 days with Marc and learn how to run a property management business Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.

Jan 28, 2025 • 1h 5min
43. How To Grow By 100+ Doors Per Year With No BMD
Want to grow your property management business by 100+ doors per year without a dedicated BDM? In this crossover episode with Stephen Fox from Upkeep Media, Marc Cunningham shares Grace Property Management's unique approach to growth. Learn how Grace Property Management leverages executive property managers as independent contractors, focusing on relationships and education rather than traditional sales tactics. Discover the benefits and challenges of this model, including commission structures, closing rates, and managing larger portfolios. Don't miss this opportunity to explore innovative growth strategies and discover how to scale your property management business effectively without the need for a dedicated sales team. Click to view the Property Management Growth Blueprint Course: https://propertymanagementblueprint.co/ Follow this link for a free property management lead generation analysis from Upkeep Media. Manage more doors with less stress with LeadSimple! Rentvine - the property management software you can trust To find out more about Marc's coaching services click here. Follow this link to spend 2 days with Marc and learn how to run a property management business Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.

Jan 14, 2025 • 38min
42. Become a Professional PM Using Owner Risk-Assessment Meetings
Are you struggling to show your expertise to your owner-clients and show yourself as a true real estate investment advisor rather than just a property manager? If so, the solution may be to hold annual risk-assessment meetings with your owner-clients. Marc Cunningham explains what the conversations sound like and why they are crucial for building strong owner relationships and showcasing your expertise. Learn how to structure the meetings, which key topics should be addressed including expected holding costs, tenant screening challenges, market trends, legislative updates, and more.. Discover how to position yourself as a trusted advisor and help owners make informed decisions about their investments. This episode provides practical tips and valuable insights to enhance your communication and solidify your role as a professional property manager. Manage more doors with less stress with LeadSimple! Rentvine - the property management software you can trust To find out more about Marc's coaching services click here. Follow this link to spend 2 days with Marc and learn how to run a property management business Denver Property Management Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.

6 snips
Dec 24, 2024 • 57min
41. Budgeting Repairs, In-House Maintenance and More, with Ray Hespen of Property Meld
Ray Hespen, CEO and co-founder of PropertyMeld with a unique shift from mining engineering to property management, reveals insider insights on maintenance costs and tenant satisfaction. He discusses the importance of setting realistic maintenance budgets and the financial implications of tenant retention. A lively role-play segment adds humor as he navigates demanding owner scenarios. Additionally, Ray emphasizes the need for preventative strategies and the balance between in-house maintenance and outsourcing to enhance efficiency and profitability.

Dec 10, 2024 • 47min
40. How to Rent Properties Faster with Kori Covrigaru of PlanOmatic
Are your vacant rental properties taking longer to rent? If so, you are not alone - but there are things you can do to reduce your vacancies and speed up your rental process. In this episode, you will learn how to set realistic renting expectations with owners, price properties more effectively, what types of move-in specials to offer, and leverage your vacant property marketing to attract new owner-clients. In today's challenging market, it's more important than ever to have effective strategies for renting properties quickly. Joining Marc is Kori Covrigaru of PlanOmatic, who shares how PlanOmatic's automated tools, including photography, floor plans, and 3D scans, can help you reduce vacancy times and attract quality tenants. If you’re looking to work more efficiently, lease vacancies faster, maximize rental rates, and elevate your brand. Check out PlanOmatic. Manage more doors with less stress with LeadSimple! To find out more about Marc's coaching services click here. Follow this link to spend 2 days with Marc and learn how to run a property management business Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative 2024.

Nov 26, 2024 • 53min
39. Should You Use AI in Your Company Marketing with Marie Tepman of Fourandhalf
Marie Tepman, Director of Marketing at Fourandhalf, shares her expertise on integrating AI into property management marketing. She discusses when AI can boost your strategy and when it might backfire. Marie emphasizes building a strong online presence with authentic storytelling and effective content before relying on AI. The conversation also touches on balancing technology with creativity and the importance of human connection in marketing efforts. Tune in for actionable insights to attract owner clients and grow your business!

Nov 12, 2024 • 48min
38. Our 1-Star Google Reviews
Get ready for a deep dive into the world of one-star Google reviews! Hear real examples that expose the harsh realities of property management. Learn how to stay 'unoffendable' and respond professionally to negativity. Discover a five-step strategy to protect your reputation and turn criticism into opportunity. Plus, explore innovative ideas to improve tenant relations, like a lifetime rental application fee. This insightful discussion equips you with tools to manage your business with less stress!

Oct 18, 2024 • 54min
37. How to determine a properties rental rate with Nathan Jackson of Rentfinder
Nathan Jackson, an expert in property pricing and founder of RentFinder.ai, shares valuable insights on determining rental rates in a fluctuating market. He discusses the complexities of pricing influenced by seasonality, market trends, and property specifics. A humorous role-play scenario showcases effective communication techniques with property owners. The conversation also dives into the ethical concerns surrounding algorithmic pricing and the dynamics of supply and demand. Listeners receive practical advice for optimizing their pricing strategies in today's real estate landscape.

5 snips
Oct 8, 2024 • 54min
36. When to Stop Following the Process with Jordan Muela of LeadSimple
Join Jordan Muela, CEO of LeadSimple, a property management tech innovator and serial entrepreneur, as he discusses the importance of balancing processes with personal judgment in property management. He shares his journey from landscaping to leadership and emphasizes the need for motivation and accountability within teams. Discover how to navigate unexpected situations, the role of technology in enhancing operations, and the significance of foundational principles over tech. Jordan offers valuable insights on structuring your business for success.