38. Our 1-Star Google Reviews

Nov 12, 2024

Get ready for a deep dive into the world of one-star Google reviews! Hear real examples that expose the harsh realities of property management. Learn how to stay 'unoffendable' and respond professionally to negativity. Discover a five-step strategy to protect your reputation and turn criticism into opportunity. Plus, explore innovative ideas to improve tenant relations, like a lifetime rental application fee. This insightful discussion equips you with tools to manage your business with less stress!

Ask episode

Chapters

Transcript

Episode notes

Intro

00:00 • 21min

Navigating Red Flags in Property Management Reviews

21:22 • 2min

Addressing Rental Application Frustrations: Transparency and Trust

23:18 • 6min

Navigating Negative Feedback and Property Management Challenges

29:37 • 9min

Navigating Negative Google Reviews and Enhancing Business Practices

38:12 • 10min