
Property Management Business
Welcome to the Property Management Business Podcast, hosted by Marc Cunningham, a veteran property manager with over 40 years of experience. This podcast offers practical insights for both beginners and experienced property managers, including topics such as industry trends, growing your business, increasing your income, marketing strategies, financial management, owner & tenant relations, and regulatory compliance. Learn valuable tips from an industry expert as you build, grow, and protect your property management business.
Latest episodes

Jun 24, 2025 • 42min
53. What's Really Going On In The Housing Market
Insights from a recent housing event reveal the surprising profitability challenges faced by top real estate companies. The discussion delves into agent retention struggles and the critical role of a positive workplace culture. There's an emphasis on the need for innovation, particularly through technology and ancillary services. Despite competition from industry giants, the importance of nurturing local relationships remains paramount for successful property management. Discover how these dynamics shape the future of the housing market!

Jun 10, 2025 • 42min
52. Preventative Maintenance Mistakes with Blake Koch of Filtertime
What are the biggest mistakes property managers make when it comes to preventative maintenance? In this episode, Marc and former NASCAR driver Blake Koch, CEO of Filtertime, reveal the secrets to a proactive maintenance strategy (and what NOT to do!) that protects your properties and saves money. Blake, drawing on his unique background, shares insights into essential preventative measures for costly components from HVAC systems to foundations. Learn the critical difference between owner and tenant responsibilities for tasks like gutter cleaning and sprinkler winterization, and why leaving certain tasks to tenants can be a huge liability. Discover the "no-brainer" benefits of consistent air filter replacement, how it reduces maintenance calls, extends HVAC life, and even saves energy for residents. This episode offers clear, actionable advice to help property managers navigate the complexities of preventative maintenance, ensuring their investments are protected and their operations are optimized. Filtertime - the air filter subscription that you control. Lead Simple - manage more doors with less stress using LeadSimple Property Manager Websites - the highest performing property management website in the industry Rentvine - the property management software you can trust NARPM Orlando Event: Register here PMbuild - Marc’s education for property managers Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.

May 27, 2025 • 56min
51. Mistakes PMs Make When Talking To New Owner-Clients Leads With Jen Merritt Of Rentscale
Jen Merritt, COO of RentScale, shares her expertise on transforming property managers' conversations with potential owner-clients. She discusses the common pitfalls that lead to missed opportunities and provides insights on creating genuine connections instead of relying on scripted pitches. Jen emphasizes the importance of trust and understanding client needs, along with actionable follow-up strategies. Tune in for her extraordinary story of dedication in securing a key owner-client, packed with advice to help convert leads into lasting partnerships.

May 13, 2025 • 55min
50. What Small Property Management Companies Can Learn From Big Companies with Zac Maurais of Utility Profit
Struggling with the time-consuming utility setup for new tenants? Discover a game-changing solution with Zac Maurais of Utility Profit. In this episode, Marc Cunningham explores how Utility Profit streamlines and even monetizes the utility transfer process for property managers. Learn how their platform automates tenant communication, confirms utility transfers, and provides a clear dashboard for managing everything. Zac also shares insights on economic trends impacting the industry and top tech tools for property managers. Discover how smaller PM companies can leverage technology, like Utility Profit, to offer services comparable to larger players, saving time and enhancing tenant satisfaction. This episode reveals a must-know tool for any property manager looking to boost efficiency and potentially generate additional revenue. Follow this link to learn more about Utility Profit. https://www.utilityprofit.com/?utm_source=paid&utm_medium=sponsorships&utm_campaign=PM+Build Manage more doors with less stress with LeadSimple! Grow your property management business with PMW. Rentvine - the property management software you can trust To find out more about Marc's coaching services click here. Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.

Apr 22, 2025 • 34min
49. Strategic Thinking: How To Think 3 Steps Ahead For Company Growth, Pricing, Communication and Marketing
The most effective way to move your property management business forward is to practice periodic strategic thinking. Marc shares how his company practices strategic thinking and the specific tactics to achieve long-term success. Marc Cunningham guides you through the key business areas of growth, pricing, owner communication, and marketing. Learn how to develop a proactive approach instead of constantly reacting to emergencies. Discover actionable strategies to define your growth goals, optimize your pricing structure, enhance communication with owners, and create a powerful marketing strategy. This episode provides property managers with the tools and insights to elevate their business and work smarter, not harder. Also, learn about Marc’s new Strategy and Action Groups. This new program is designed as a way for property management company leaders to pull out of the weeds and make strategic decision for future business success. This episode offers a roadmap for strategic transformation. To learn about Marc's PM Strategy & Action group click here:https://www.pmbuild.com/action Manage more doors with less stress with LeadSimple! Grow your property management business with PMW. Rentvine - the property management software you can trust To find out more about Marc's coaching services click here. Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.

Apr 8, 2025 • 56min
48. What Every Property Manager Needs to Know about Property Loans and Lending with Josh Heinz of LendingOne
Do you want your owner clients to see you as more than just someone who handles repairs? To truly be an asset advisor, property managers need a solid understanding of property loans. In this episode, Marc chats with Josh Heinz of LendingOne, to demystify the world of property loans and lending. They discuss the critical differences between individual and portfolio loans, and why this matters to property managers. Learn why choosing between a local bank and a private lender can significantly impact your client's investment strategy. Josh also addresses common misconceptions held by both property managers and investors. Discover how understanding loan specifics can elevate your expertise and strengthen client relationships. Whether you're a seasoned property manager or just starting, this discussion provides essential insights to enhance your service and better serve your investor clients. Tune in to gain knowledge that will position you as a true asset advisor. Learn more about the LendingOne Growth Program here: https://lp.lendingone.com/grow Manage more doors with less stress with LeadSimple! Grow your property management business with PMW. Rentvine - the property management software you can trust To find out more about Marc's coaching services click here. Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.

Mar 25, 2025 • 1h 6min
47. How to Sell a Property Management Business with Deb Newell
Do you ever dream of selling your property management business one day? Or just curious about its current value? In this insightful episode, Marc chats with property management consultant Deb Newell about the ins and outs of selling a property management business. This conversation dives deep into key factors that influence a company's valuation, including EBITDA multiples and contract terms. Deb shares her expertise on determining the right time to sell, identifying potential buyers, and what steps owners should take now to maximize their company's appeal in the future. This episode is packed with valuable advice on preparing your business for sale and understanding the current market dynamics. Whether you're considering selling soon or just want to increase your company's value, this episode offers essential guidance from industry experts. To connect with Deb check out https://www.propertymanagementconsulting.com. Manage more doors with less stress with LeadSimple! Grow your property management business with PMW. Rentvine - the property management software you can trust To find out more about Marc's coaching services click here. Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.

Mar 20, 2025 • 28min
46. Bonus - Special Announcement From Second Nature with Thad Tarkington
Revolutionize Your Resident Experience with group rate internet for your single family home rentals! In this special bonus episode, Marc welcomes Thad Tarkington, co-founder and CEO of Second Nature, to unveil a groundbreaking product: group rate internet. Discover how this innovative offering provides FAST internet to residents at a discounted rate, while also generating revenue for property managers. Learn how Second Nature simplifies the process, handling everything from enrollment to equipment, ensuring a seamless experience for both residents and property managers. Explore the benefits of aligning internet contracts with lease agreements and how this amenity can attract quality tenants and impress owner clients. Hear how you can implement this game-changing service and elevate your property management business. Follow this link for a free demo from Second Nature: https://www.secondnature.com/request-demo?utm_source=website&utm_medium=backlink&utm_campaign=pm_build To find out more about Marc's coaching services click here. Follow this link to spend 2 days with Marc and learn how to run a property management business Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.

Mar 11, 2025 • 37min
45. Disrespectful Tenants, Postcard Marketing, DIY Repair Videos, and Other Open Questions
Discover effective strategies for dealing with disrespectful tenants and improving tenant relations through credit education. Learn the art of postcard marketing to attract absentee landlords and ensure your outreach is impactful. Get insights on maintaining a professional image and the importance of thoughtful tenant welcomes. Plus, explore reliable lending resources that can enhance your property management services. Packed with expert advice, this discussion equips property managers to tackle everyday challenges confidently.

Feb 11, 2025 • 35min
44. FTC Sues Greystar For Deceptive Fees: What Property Managers Need to Know
Feeling Anxious About the FTC Lawsuit Against Greystar? The recent FTC lawsuit against Greystar has sent shockwaves through the property management industry, leaving many property managers feeling uncertain and anxious about the future.In this episode, Marc Cunningham provides clarity and guidance on navigating the evolving landscape of fee transparency and compliance. Discover the potential implications of the Greystar lawsuit for your business and learn actionable strategies to protect yourself. Marc shares best practices for disclosing fees, setting fair application fees, and building trust with tenants. Gain valuable insights and alleviate your anxiety surrounding the FTC's crackdown on hidden fees and deceptive advertising. Links to out resources: Press release from FTC https://www.ftc.gov/news-events/news/press-releases/2025/01/ftc-state-colorado-take-action-against-greystar-nations-largest-multi-family-rental-property-manager? Grace Property Management Fee Transparency Policy https://www.rentgrace.com/fee Reconcile Daily - A daily reconciliation service ensuring your trust accounts are accurate and compliant https://www.reconciledaily.com Manage more doors with less stress with LeadSimple! Grow your property management business with PMW. Join us at the NARPM Broker Owner Conference. To find out more about Marc's coaching services click here. Follow this link to spend 2 days with Marc and learn how to run a property management business Join Marc’s new property management Facebook group This podcast is produced by Two Brothers Creative.