Property Management Business
45. Disrespectful Tenants, Postcard Marketing, DIY Repair Videos, and Other Open Questions
Mar 11, 2025
Discover effective strategies for dealing with disrespectful tenants and improving tenant relations through credit education. Learn the art of postcard marketing to attract absentee landlords and ensure your outreach is impactful. Get insights on maintaining a professional image and the importance of thoughtful tenant welcomes. Plus, explore reliable lending resources that can enhance your property management services. Packed with expert advice, this discussion equips property managers to tackle everyday challenges confidently.
37:25
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Quick takeaways
- Creating DIY repair videos for tenants can empower them to handle minor maintenance issues, reducing service calls and costs.
- Implementing professional boundaries and safety measures is essential for managing disrespectful tenants while maintaining a respectful environment.
Deep dives
DIY Maintenance Solutions for Tenants
Providing tenants with guidance on solving minor DIY maintenance issues can enhance efficiency and reduce unnecessary service calls. One effective strategy is to create a dedicated webpage featuring short, informative videos on common household repairs, such as resetting a garbage disposal or a tripped breaker. By directing tenants to these resources when they encounter problems, property managers can save both time and costs associated with trivial maintenance requests. This approach empowers tenants to troubleshoot basic issues themselves, ultimately fostering a greater sense of responsibility and capability.
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