Treat Your Business

I'd love to hear from you 'text the show'In this episode of the "Treat Your Business" podcast, Katie explores a game-changing approach for businesses – the Clifton Strengths Assessment (5 Strengths). This assessment, developed by Gallup, identifies your unique strengths as a leader and in your team, revolutionising your business's performance.Key Takeaways from todays episode:Clifton Strengths Assessment: The Clifton Strengths Assessment, developed by Gallup, is a valuable tool for identifying an individual's unique strengths as a leader and within a team.Five-Strength Test: It is recommended to take the five-strength test, which categorises an individual's strengths into four domains: execution, relationship building, influencing, and strategic thinking.Understanding Strengths: Strengths reflect an individual's hardwired behaviours in various scenarios. Recognising these strengths helps in understanding natural inclinations and how to effectively leverage them.Implementing Strengths in Business: Encouraging team members to take the assessment can lead to role alignment, personal development plans, and tailored training sessions.Example Strengths: Katie  shares her top five strengths, including achiever, positivity, empathy, competition, and futuristic thinking. Each strength has its advantages and potential challenges.Balancing Strengths: It is important to balance strengths, as they can have a shadow side. For instance, achievers may struggle with rest, and positive individuals may avoid conflict.Focusing on Superpowers: Spending more time in one's strengths can lead to a more fulfilling work life. Recognising unique abilities and concentrating on tasks that align with them is crucial.Challenge to Listeners: Listeners are encouraged to take the Clifton Strengths Assessment, share their results, and seek guidance on applying them in their businesses. Considering having those around them take the assessment as well is recommended.Resources:https://www.gallup.com/cliftonstrengths/en/253868/popular-cliftonstrengths-assessment-products.aspx Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'In this episode, Katie  explores the age-old question: should clinics heavily depend on insurance work? She highlights the pros and cons, emphasising that while insurance work offers stability, it also brings administrative hassles. Katie shares her clinic's journey, advocating for a strategic shift away from insurance work towards private payers, promoting better patient care.Key Takeaways:The episode addresses the ongoing debate in the healthcare industry about whether clinics should rely on insurance work or focus on private payersSome clinics choose to work with insurance companies due to the perceived financial stability and consistent patient flow they offer, particularly beneficial for new clinic owners.Working with insurance companies often comes with administrative challenges, payment delays, and limitations on treatment options.Why Katie, made the decision to avoid insurance work in her clinic because it hindered the provision of excellent patient care.Clinic owners should carefully assess the proportion of their income coming from insurance patients.Gradually transitioning away from insurance work towards private payers is a strategic move, requiring exploration of alternative revenue streams and specialised services.Transitioning away from insurance work should be a strategic process.Communication with existing patients covered by insurance plans is crucial. In some cases, patients may choose to continue treatment as private payers.Engaged patients tend to adhere better to their treatment plans, leading to better outcomes and an improved clinic reputation.Clinic owners are encouraged to consider their dependence on insurance work and make bold decisions to shift away from it, allowing for increased financial autonomy and room for innovation.Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'In this engaging episode of the "Treat Your Business" Katie chats with healthcare practice sales expert Joshua Catlett. With a wealth of experience in the field, Joshua delves into the intricate process of selling private healthcare Practices.Key Takeaways from today's episode:Early Planning: Joshua emphasizes the importance of planning for your business exit early on. Waiting until the last minute can lead to missed opportunities and hasty decisions.Know Your Numbers: Understanding the financial aspects of your practice is crucial. Having well-documented numbers not only facilitates the sale process but also ensures a smooth transition for the new owner.Seek Expert Advice: Selling a practice is complex and can be overwhelming. Joshua recommends seeking advice from multiple sources, including colleagues who have undergone the process.Market Exposure: Rather than accepting quick off-market offers, Joshua advises a full market process for practices with medium to high turnovers. This approach allows for a wider pool of potential buyers and better negotiation opportunities.Time Is Your Ally: Rushing the sale process can lead to mistakes. Taking your time to find the right buyer ensures a successful outcome and minimises disruptions to your practice.Post-Sale Roles: For sellers who were not actively involved in clinical work, post-sale roles might include consultancy positions or advisory roles within larger organisations, leveraging their unique skill sets.Win-Win Deals: Joshua's focus is on creating win-win scenarios, where both the seller and the buyer benefit. This ensures continuity of care for patients and a positive outcome for all parties involved.How to Connect with Joshua Catlett:If you're considering selling your healthcare practice, Joshua offers valuable insights and support. To learn more about the process, potential valuations, and expert guidance, you can visit his website [verilo.co.uk](https://verilo.co.uk) or connect with him on LinkedIn (https://www.linkedin.com/in/joshua-catlett-verilo).Whether you're a practice owner exploring exit options or simply curious about the world of healthcare practice sales, this episode provides actionable advice and a deeper understanding of the process. Tune in and gain insights to make informed decisions for your practice's future.Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'In this episode of the "Treat Your Business" podcast, I want to talk about people-pleasing and how it's affecting your business growth. As health and wellness professionals, we often over-service and over-deliver because we genuinely care about our clients' results and want to be seen as experts in our field. This desire to please others can lead to scope creep, where we end up doing more and more without getting adequately compensated.One of the main reasons for people-pleasing is the need for external validation. We want to hear that we're doing a great job, and it becomes a part of our ego to receive such praise. Another reason is fear; we worry that if we don't say yes to everything, we might disappoint others, lose our reputation, or be seen as only interested in money.However, it's essential to set clear expectations and boundaries right from the beginning of our client interactions. By doing so, we can avoid over-promising and under-delivering, which often leads to frustration and burnout. Our needs as business owners must be met first for us to deliver the best service to our clients.Saying no strategically is more powerful than saying yes to everything. It allows us to focus on activities that truly move our business forward and avoid diluting ourselves with unnecessary tasks. Self-reflection is crucial in recognising patterns of people-pleasing behaviour and setting healthy boundaries that will support our business growth.Key Takeaways:People-pleasing can be detrimental to business growth as it leads to over-servicing and over-delivering without appropriate compensation.As health and wellness professionals, we often feel the need to over-deliver because we genuinely care about our clients' results and want to be seen as experts.Clear expectations and boundaries should be set from the beginning of client interactions to avoid over-promising and under-delivering.Saying no strategically is more powerful than saying yes to everything, as it allows us to focus on activities that genuinely move our business forward.Recognising patterns of people-pleasing behaviour and setting healthy boundaries is crucial for business success and avoiding burnout.Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Welcome to this exciting episode of the podcast! 🎉  I'm Katie Bell, your host, and I'm joined by the fabulous Michael Schumacher from HM DG. He's the mastermind behind the largest MSK marketing agency in the UK (and probably the universe! 🌌). They've got loads of experience working with clinics, helping them with marketing, and doing a brilliant job at it! 🌟Today, we're all about "visibility" for clinic owners. We know how important it is to be seen by potential patients and make that digital presence strong! 💻 But here's the thing—forget about "leads," we want real patients, right? Let's dive into this with Michael to find out the secret sauce to attracting the right crowd without falling for those quick-fix marketing tricks. Patience and consistency, my friends, that's what we need! 🗝️So, if you're curious about boosting your digital visibility and growing your clinic like a boss, get ready for some fantastic insights from Michael! 🎙️👏Key Takeaways:Focus on digital visibility to attract more patients to your clinic.Forget about "leads" and aim for real patients who are actively searching for your services.Building a strong website with the right messaging is essential for success.Invest in Google My Business and SEO to improve your online presenceBe patient and consistent in your marketing efforts; results take timeDon't compare yourself to others; every clinic's journey is unique.Consider specializing in niche services to stand out from the competition.Reviews on Google My Business can significantly impact click-through rates.Avoid falling for quick-fix marketing tricks; they rarely lead to long-term success.Emphasise quality service and patient experience to build a strong brand identity.Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Welcome back, to another exciting episode of the "Treat Your Business Podcast" with your host Katie Bell. Today, Katie is joined in the studio by special guest, Sarah Tribe, Co-Founder of Healthcare Professionals Governance (HCPG). Sarah is here to shed light on the crucial topic of informed consent. If you're a healthcare professional or clinic owner, this episode is a must-listen as we explore the ins and outs of informed consent and its profound impact on your business and patients.Meet Sarah Tribe and HCPG:Sarah Tribe is a founding member of HCPG, a company dedicated to helping healthcare professionals navigate the complexities of governance and policies in their businesses. With a background as a physiotherapist and experience in running a care home, Sarah brings valuable insights into the importance of informed consent in healthcare practice.The Misconception Around Informed Consent:One of the major misconceptions that Sarah addresses is the belief that obtaining written consent at the first assessment is enough. She clarifies that simply signing a generic form does not constitute informed consent. To truly ensure patients are well-informed and protected, healthcare providers need to have a comprehensive informed consent policy and patient information leaflet.Understanding the Montgomery Standard:Sarah highlights the shift from the Bolam standard to the Montgomery standard in healthcare. Under the Montgomery standard, practitioners are required to disclose all potential risks and benefits to patients, allowing them to make an informed decision about their treatment. This can be time-consuming but is an essential aspect of providing transparent and responsible care.The Importance of Documentation:Having a policy and patient information leaflet is only one part of the equation. Healthcare professionals must also document all interactions with patients regarding informed consent. Sarah recommends providing patients with a detailed risks and benefits sheet for each treatment modality, ensuring they are fully aware of what to expect.Informed Consent for Minors and Individuals with Fluctuating Capacity:Sarah delves into the complexities of obtaining informed consent for minors and individuals with fluctuating capacity. It's essential to understand the three-stage test for mental capacity and work diligently to ensure individuals can make an informed decision about their care. In cases where patients lack capacity, seeking consent from appropriate legal representatives is vital.Building a Solid Portfolio of Evidence:By adhering to the pTreat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Welcome to another exciting episode of the "Treat Your Business" podcast with your incredible host, Katie Bell. We're absolutely thrilled to have you here with us today!In this week's episode, we have the fabulous Philippa Aldridge from Holds My Hand Coaching joining us. Philippa is not just a dear friend of Katie's but also a highly skilled mindset coach for entrepreneurs on the Thrive coaching program.If you missed Philippa's previous episode, make sure to check it out as it was a fan favorite! Today, they are diving into a powerful topic that's relevant to all of us: self-sabotage. Despite its old-fashioned connotations, understanding self-sabotage is crucial, especially for business owners like us.Self-sabotage, in its essence, is unintentionally hindering our own success. It may seem puzzling, but we all have our reasons and fears that hold us back, even when we have great strategies and marketing plans in place.Throughout this episode, Katie and Philippa explore how self-sabotage can manifest in various ways, from procrastination and feeling overwhelmed to over-pleasing and perfection paralysis. It's important for each of us to become curious about the ways we might be unknowingly blocking our own progress and uncover the deeper reasons behind our actions.As we all know, everyone experiences self-sabotage to some extent. By recognizing our unique strengths and areas for development, we can gain valuable insights into our behavioral patterns. For instance, Katie's competitive nature and achievement-oriented mindset can sometimes lead to overworking and over-delivering, while Philippa's strength in execution may also come with a high attention to detail that can hinder progress.Throughout the episode, they emphasize the significance of acknowledging our internal conflicts and the stories we tell ourselves based on past experiences. Our ego often resists change and seeks instant gratification, making it challenging to see the bigger picture and the benefits of delegating or evolving our strategies.Katie and Philippa provide practical insights into how self-sabotage can manifest, such as task avoidance, self-doubt, second-guessing decisions, and even feeling exhausted from overdoing certain tasks. Understanding these patterns and their underlying causes empowers us to break free from self-sabotage and embrace thriving in our businesses.So, you're not alone in facing self-sabotage, and it's perfectly normal. By exploring the reasons behind our thoughts and behaviors, we can start making positive changes and propel our businesses to new heights.Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'In this weeks episode of the "Treat Your Business" podcast, Katie dives into the frustrating issue of inconsistent income in business. But don't worry, she's got some awesome tips and tricks to help you tackle it! Katie emphasises the need for useful processes and systems to handle enquiries and turn them into paying clients.She's all about speed! Katie talks about the importance of knowing when someone has inquired and responding to them super quickly. No more waiting around! She suggests keeping track of your enquiries and where they're coming from so you can spot any problem areas.Katie introduces the concept of consultative selling, which basically means connecting with potential clients on an emotional level. Forget just talking about prices, it's all about building relationships and understanding their needs. She even shares some cool tips for handling different types of clients, like the "green," "orange," and "red" ones.Let's not forget about automation! Katie reminds us to embrace technology and streamline our business processes. It's all about maximising efficiency, especially when there's a labour shortage.So, if you're tired of that income roller coaster, tune in to this episode. Katie's got your back with practical advice to plug those conversion holes and make your business thrive!Key takeawaysInconsistent income in business can be addressed by implementing effective processes and systems for handling enquiries and converting them into paying clients.Timely response to enquiries is crucial, so set up notifications and have a standard expectation of responding within 24 hours.Consultative selling is about building rapport and emotional connections with potential clients, leading with emotions rather than focusing solely on priceDifferentiate between "green" clients who know what they want, "orange" clients who are exploring solutions, and "red" clients who are unlikely to convert.Focus on the "orange" clients and provide effective communication to increase conversions.Invest in automation and processes to streamline operations and enhance the customer journey.Plug conversion gaps and leverage touchpoints in the customer journey for improved income consistency and business success.Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'In this bonus episode of "Treat Your Business," Katie discusses the challenges health and wellness business owners face in recruiting talent. She reframes the labour shortage as an opportunity and shares insights on how to attract and retain the right employees. Katie emphasises the importance of understanding your numbers and creating competitive and rewarding job roles that go beyond just offering money. By leveraging various incentives, flexible working schemes, and performance bonuses, business owners can build a team that is invested in the success of the business.Key discussion points:Recruitment Challenges and OpportunitiesKnowing Your Numbers Leveraging Incentives It's a cheeky little Sunday afternoon bonus episode, we hope you enjoy it and it helps you to think differently during the week ahead.   Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'In this episode of the "Treat Your Business" podcast, Katie Bell discusses the common fears that arise when it comes to investing in your business and shares strategies to shift your energy and overcome those fears. Katie emphasises that investment can take different forms, such as time, money, staff, equipment, software, mentorship, or professional development. Katie highlights the importance of stepping out of your comfort zone and embracing failure as a learning opportunity. She provides examples of successful individuals who faced multiple failures before achieving great success. The episode also delves into the power of thoughts, feelings, and the law of attraction, emphasising the need to focus on positive outcomes to attract positive results. Katie concludes by encouraging listeners to raise their energy levels and create the environment they desire through conscious thoughts and feelings.Key topics Katie discusses:Common fears associated with business investmentExamples of fears, including fear of failure, financial loss, uncertainty and ego Fear of taking risks and feeling inadequateThe role of the ego in keeping us in our comfort zone Common fears around investment and growth Examples of successful individuals who experienced failure Importance of embracing failure and taking risks The power of focus and the law of attraction The impact of thoughts and feelings on outcomes Shifting energy and changing the vibrational level The role of environment in manifesting thoughts and feelings Practical exercise: Assessing your current level of consciousness Understanding the law of attraction and vibrational energy Changing your thoughts to attract positive outcomes Conclusion and encouragement to raise vibrational energy levels Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  therapy Transformation Course: https://join.thrive-businesscoaching.com/ttc-2025 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1