Treat Your Business

I'd love to hear from you 'text the show'Welcome back, to another exciting episode of the "Treat Your Business Podcast" with your host Katie Bell. Today, Katie is joined in the studio by special guest, Sarah Tribe, Co-Founder of Healthcare Professionals Governance (HCPG). Sarah is here to shed light on the crucial topic of informed consent. If you're a healthcare professional or clinic owner, this episode is a must-listen as we explore the ins and outs of informed consent and its profound impact on your business and patients.Meet Sarah Tribe and HCPG:Sarah Tribe is a founding member of HCPG, a company dedicated to helping healthcare professionals navigate the complexities of governance and policies in their businesses. With a background as a physiotherapist and experience in running a care home, Sarah brings valuable insights into the importance of informed consent in healthcare practice.The Misconception Around Informed Consent:One of the major misconceptions that Sarah addresses is the belief that obtaining written consent at the first assessment is enough. She clarifies that simply signing a generic form does not constitute informed consent. To truly ensure patients are well-informed and protected, healthcare providers need to have a comprehensive informed consent policy and patient information leaflet.Understanding the Montgomery Standard:Sarah highlights the shift from the Bolam standard to the Montgomery standard in healthcare. Under the Montgomery standard, practitioners are required to disclose all potential risks and benefits to patients, allowing them to make an informed decision about their treatment. This can be time-consuming but is an essential aspect of providing transparent and responsible care.The Importance of Documentation:Having a policy and patient information leaflet is only one part of the equation. Healthcare professionals must also document all interactions with patients regarding informed consent. Sarah recommends providing patients with a detailed risks and benefits sheet for each treatment modality, ensuring they are fully aware of what to expect.Informed Consent for Minors and Individuals with Fluctuating Capacity:Sarah delves into the complexities of obtaining informed consent for minors and individuals with fluctuating capacity. It's essential to understand the three-stage test for mental capacity and work diligently to ensure individuals can make an informed decision about their care. In cases where patients lack capacity, seeking consent from appropriate legal representatives is vital.Building a Solid Portfolio of Evidence:By adhering to the principles of informed consent and maintaining a strong portfolio of evidence, healthcare practitioners can protect their businesses and patients alike. SaTreat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Welcome to another exciting episode of the "Treat Your Business" podcast with your incredible host, Katie Bell. We're absolutely thrilled to have you here with us today!In this week's episode, we have the fabulous Philippa Aldridge from Holds My Hand Coaching joining us. Philippa is not just a dear friend of Katie's but also a highly skilled mindset coach for entrepreneurs on the Thrive coaching program.If you missed Philippa's previous episode, make sure to check it out as it was a fan favorite! Today, they are diving into a powerful topic that's relevant to all of us: self-sabotage. Despite its old-fashioned connotations, understanding self-sabotage is crucial, especially for business owners like us.Self-sabotage, in its essence, is unintentionally hindering our own success. It may seem puzzling, but we all have our reasons and fears that hold us back, even when we have great strategies and marketing plans in place.Throughout this episode, Katie and Philippa explore how self-sabotage can manifest in various ways, from procrastination and feeling overwhelmed to over-pleasing and perfection paralysis. It's important for each of us to become curious about the ways we might be unknowingly blocking our own progress and uncover the deeper reasons behind our actions.As we all know, everyone experiences self-sabotage to some extent. By recognizing our unique strengths and areas for development, we can gain valuable insights into our behavioral patterns. For instance, Katie's competitive nature and achievement-oriented mindset can sometimes lead to overworking and over-delivering, while Philippa's strength in execution may also come with a high attention to detail that can hinder progress.Throughout the episode, they emphasize the significance of acknowledging our internal conflicts and the stories we tell ourselves based on past experiences. Our ego often resists change and seeks instant gratification, making it challenging to see the bigger picture and the benefits of delegating or evolving our strategies.Katie and Philippa provide practical insights into how self-sabotage can manifest, such as task avoidance, self-doubt, second-guessing decisions, and even feeling exhausted from overdoing certain tasks. Understanding these patterns and their underlying causes empowers us to break free from self-sabotage and embrace thriving in our businesses.So, you're not alone in facing self-sabotage, and it's perfectly normal. By exploring the reasons behind our thoughts and behaviors, we can start making positive changes and propel our businesses to new heights.We're excited for you to join us on this enlightening journey of self-awareness and growth. Thank you for tuning in, and let's delve into the caTreat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'In this weeks episode of the "Treat Your Business" podcast, Katie dives into the frustrating issue of inconsistent income in business. But don't worry, she's got some awesome tips and tricks to help you tackle it! Katie emphasises the need for useful processes and systems to handle enquiries and turn them into paying clients.She's all about speed! Katie talks about the importance of knowing when someone has inquired and responding to them super quickly. No more waiting around! She suggests keeping track of your enquiries and where they're coming from so you can spot any problem areas.Katie introduces the concept of consultative selling, which basically means connecting with potential clients on an emotional level. Forget just talking about prices, it's all about building relationships and understanding their needs. She even shares some cool tips for handling different types of clients, like the "green," "orange," and "red" ones.Let's not forget about automation! Katie reminds us to embrace technology and streamline our business processes. It's all about maximising efficiency, especially when there's a labour shortage.So, if you're tired of that income roller coaster, tune in to this episode. Katie's got your back with practical advice to plug those conversion holes and make your business thrive!Key takeawaysInconsistent income in business can be addressed by implementing effective processes and systems for handling enquiries and converting them into paying clients.Timely response to enquiries is crucial, so set up notifications and have a standard expectation of responding within 24 hours.Consultative selling is about building rapport and emotional connections with potential clients, leading with emotions rather than focusing solely on priceDifferentiate between "green" clients who know what they want, "orange" clients who are exploring solutions, and "red" clients who are unlikely to convert.Focus on the "orange" clients and provide effective communication to increase conversions.Invest in automation and processes to streamline operations and enhance the customer journey.Plug conversion gaps and leverage touchpoints in the customer journey for improved income consistency and business success.Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'In this bonus episode of "Treat Your Business," Katie discusses the challenges health and wellness business owners face in recruiting talent. She reframes the labour shortage as an opportunity and shares insights on how to attract and retain the right employees. Katie emphasises the importance of understanding your numbers and creating competitive and rewarding job roles that go beyond just offering money. By leveraging various incentives, flexible working schemes, and performance bonuses, business owners can build a team that is invested in the success of the business.Key discussion points:Recruitment Challenges and OpportunitiesKnowing Your Numbers Leveraging Incentives It's a cheeky little Sunday afternoon bonus episode, we hope you enjoy it and it helps you to think differently during the week ahead.   Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'In this episode of the "Treat Your Business" podcast, Katie Bell discusses the common fears that arise when it comes to investing in your business and shares strategies to shift your energy and overcome those fears. Katie emphasises that investment can take different forms, such as time, money, staff, equipment, software, mentorship, or professional development. Katie highlights the importance of stepping out of your comfort zone and embracing failure as a learning opportunity. She provides examples of successful individuals who faced multiple failures before achieving great success. The episode also delves into the power of thoughts, feelings, and the law of attraction, emphasising the need to focus on positive outcomes to attract positive results. Katie concludes by encouraging listeners to raise their energy levels and create the environment they desire through conscious thoughts and feelings.Key topics Katie discusses:Common fears associated with business investmentExamples of fears, including fear of failure, financial loss, uncertainty and ego Fear of taking risks and feeling inadequateThe role of the ego in keeping us in our comfort zone Common fears around investment and growth Examples of successful individuals who experienced failure Importance of embracing failure and taking risks The power of focus and the law of attraction The impact of thoughts and feelings on outcomes Shifting energy and changing the vibrational level The role of environment in manifesting thoughts and feelings Practical exercise: Assessing your current level of consciousness Understanding the law of attraction and vibrational energy Changing your thoughts to attract positive outcomes Conclusion and encouragement to raise vibrational energy levels Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Welcome to this week's episode of the Treat Your Business podcast with your expert business coach Katie Bell. Today, Katie is going to discuss a topic that many business owners struggle with - competition. Specifically, she'll be exploring how you can eliminate competition for your clinic or studio. Do you ever find yourself in a situation where a potential client asks you why they should work with you instead of a competitor? This can be a tough question to answer, but Katie has some actionable tips and strategies that will help you stand out from the crowd. Whether you offer Pilates classes or Physiotherapy services, you won't want to miss this episode!Key discussion points and takeaways in this weeks episode include:Why networking events are the worst idea ever. Your elevator pitch needs to be about the solution. Be clear on who you work with now. Why you need to work out the why. It’s no longer about me anymore. The process provides the results. What is the supply and demand curve? Why you have to have a process to get the results you want. What do you stand for in my physio clinic? Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Welcome to this week's incredibly informative Treat Your Business podcast discussion! Today, Katie is joined in the studio by Robin Valadares, a physiotherapist with 11 years of experience, primarily in orthopaedics. Robin from Southern Ontario Canada, has a unique perspective on business, having launched Financially Fulfilled Physio about two and a half years ago. His goal is to educate healthcare professionals on how not to trade their time for money, and it's fascinating to hear his insights. If you have any questions or comments, please don't hesitate to get in touch - we'd love to hear from you.  And if you're enjoying the show, please consider leaving a review!Katie and Robin share with us these key takeaways:There’s a lot more to life than work. What business owners need to know on a monthly basis. The importance of having the numbers to guide your decisions. The fear of failure will quash more dreams than failure ever will. Don’t hire for growth, hire to buy back your time. Robin Valadares Resource Links:WebsiteInstagramFacebookLinkedInTwitterEmail : info@financiallyfulfilledphysio.com Relevant Information/ DisclaimerPresentations, seminars, speaking engagements, audio recordings, coaching services, and all course materials are offered by 2541933 Ontario Ltd. doing business as Financially Fulfilled Physio ("we", "us" or "our").Not Financial AdviceNeither we nor any representatives featured in our presentations, speaking engagements, audio recordings, or course content, including for example Robin Valadares, are accountants, brokers, investment or financial advisors. The information on our website and made available as part of our services is general in nature and are not specific to your circumstances. The information presented is for educational and informational purposes only. You should seek professional advice before relying on any of the information presented to you.Nothing published on our website, course materials, written in emails, delivered as part of our coaching services, published on our or in connection with our social media feeds should be construed as specific investment or financial advice in your circumstances, or advice tTreat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Hello and a very warm welcome to this weeks episode of the Treat Your Business podcast. Katie is joined this week by visibility expert Nichola Curran.Nichola is passionate about helping fitness professionals and studio owners to gain clients, increase profits and create successful businesses.Nichola has an impressive 32 years of experience in the fitness industry, during which time she has certified over 800 fitness professionals and coached over 300 small business owners. One of her biggest frustrations is seeing too many great instructors close their small business and leave the industry for financial reasons. Nichola’s approach starts with reverse engineering the business model to make sure IT can give YOU the financial return & the lifestyle you want. Once that box has been ticked, it’s full steam ahead with whatever else needs fixing in order to achieve your business goals.   A few of the key takeaways from todays episode include:Nicola’s biggest frustrations in the fitness industry. The impact that your business has on the people you serve is huge. How to use Facebook to get your one liner in different places. How to optimise your Business page. Making sure you’ve put your clickable links on your business page. How to optimise your LinkedIn profile.The importance of being clear on your one liner. Nichola Curran Resource Links: Facebook Page:  @healthandfitnessbusinessclubFree Facebook Group: https://www.facebook.com/groups/health.fitness.business.clubInstagram: @nichola.curranLinkedIn: @nichola-curranwww.thehfbc.comTreat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Hey there, welcome to the latest episode of the Treat Your Business podcast! This week Katie is flying solo, and she's going to be sharing some amazing tips on how to prevent clinic owner burnout. We know this is a topic that affects a lot of people. Katie is going to be giving us some practical advice that won't require us to completely overhaul our lifestyles or do anything too crazy. As always, Katie is committed to being open, honest, and transparent, so you can trust that you're getting the real deal in advice for you and your business. We hope you enjoy this episode and find it really helpful!Some key points Katie discusses today include:Productivity is what makes me valuable...In 2018 we expanded our clinic from two rooms and a studio to five rooms and two studios. Let me explain, the Harvest season. The food industry,  focuses on getting the most impressive outcomes the fastest without any attention to quality or long term sustainability. Comparison is the biggest thief of life.Our stress response as business owners can often be the one running the show. Happiness comes from the process, not the result. My fertile void last year. The fertile void is our own creative winter. Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Flying solo this week, Katie shares with us how to increase revenue, profits and turnover into our businesses the low cost way. Today Katie is sharing some of her top tips for business success. She shares the low down on up sell, cross sell, retention, lumpy mail, client nurturing and so much more.Key discussion points Katie raises in today's episode:The importance of having an email list.Why you need to nurture your people at all points of the client journey.Where have you used a referral scheme that makes you want to refer to them?You could provide customised tailored content to your VIP clients or to those who have already bought from you. How to get your clients to engage with you regularly. Keep your brand in your clients minds. The fourth tip is about listening to the unmet needs of your clients. It doesn’t matter how much you charge, it’s about how you make a client feel when they come in. Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1