

Treat Your Business
Katie Bell
This podcast is for health and wellness business owners that want and need to give their business the treatment plan it deserves and needs. So that you can create more time back in your lives to give you the income you deserve and work hard for and to create more freedom and flexibility in your lives to enjoy the things you love to do. Whether you are a physiotherapist and osteopath, a sports therapist or maybe a Pilates studio owner, I'm Katie Bell, and I'm determined to share with you bite-sized episodes full of tried and tested tips from my own real experience of growing a successful physiotherapy and wellness clinic and from working with many businesses to do the same. So if you're tuning in and feel like you're on a hamster wheel of patients admin, life constantly juggling working and being with the family, and feel like you're doing a rubbish job at both not making the income you thought you would by running a business and generally feeling overwhelmed with everything that you have to do, then keep listening.
Episodes
Mentioned books

Oct 18, 2023 • 19min
047 How to Utilise Chat GPT in Your Business
I'd love to hear from you 'text the show'In this weeks episode of the "Treat Your Business" podcast, Katie explores innovative ways to integrate technology into your health and wellness clinic. She emphasizes the use of Chat GPT, an AI-powered solution, both personally and professionally, to save time and enhance content creation. Katie provides valuable insights into maximizing the potential of Chat GPT for various tasks, including generating ideas, outlining articles, drafting initial content, and much more.Key Takeaways:The importance of clear instructions for optimal results with Chat GPT.Tailoring responses to align with your brand's voice and toneEmbracing Chat GPT's capabilities for efficiency in content creation.Ensuring compliance with GDPR guidelines for patient privacy.10 Ways to Utilise Chat GPT in Your Business:1. Generating ideas for blog posts, CPD sessions, articles, videos, and social media content.2. Outlining content and providing main points for logical flow.3. Drafting initial content with the option for further customization.4. Creating attention-grabbing headlines for ad copy.5. Writing letters, checklists, SOPs, and other business documents.6. Crafting engaging social media posts for various platforms.7. Generating product descriptions for new launches.8. Exploring different angles or viewpoints on topics.9. Drafting email campaigns, newsletters, announcements, and promotions.10. Generating impactful quotes or testimonials.Using Chat GPT in Personal Life:Creating a seven-day holiday plan for a trip to the Cotswolds, including dog-friendly options.Simplifying research-intensive tasks for personal planning.Embracing AI technology like Chat GPT can be a game-changer for businesses looking to save time and enhance content creation. Whether for professional use or personal planning, this tool offers a wide range of applications.Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk. 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

Oct 11, 2023 • 15min
046 Stop Washing Your Car: Outsourcing for Empowered Productivity
I'd love to hear from you 'text the show'Hello, everyone! I'm Katie Bell, your host for the "Treat Your Business" podcast. Today, we're diving into a time-saving technique: outsourcing tasks like car washing. Time is our most precious resource, and it's not renewable. Let's explore how delegating certain responsibilities can give us back valuable hours. This week we will be exploring the importance of strategic time allocation and I'll be sharing some practical insights for reclaiming those precious hours back. Key Takeaways:Time is non-renewable; allocate it wisely.Evaluate tasks for delegation or outsourcing.Outsourcing is strategic time managementCalculate the value of your time vs. outsourcing costs.- Focus on tasks aligned with your goals for greater impact.Tune in for valuable tips that can transform your productivity. Don't forget to subscribe and share this episode!Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk. 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

Oct 4, 2023 • 13min
045 Maximizing Productivity: How 'Eating the Frog' Can Transform Your Business
I'd love to hear from you 'text the show'In this episode of the "Treat Your Business" podcast, Katie delves into the concept of "eating the frog" for increased productivity. She explores how tackling the most significant or challenging tasks first thing in the morning can set a positive tone for the day. Katie also shares valuable insights on choosing the right tasks, making the most of the morning's optimal performance window, and overcoming procrastination. Additionally, she introduces the concept of Parkinson's Law and its role in time management, emphasising the benefits of setting specific time limits for tasks. Join Katie as she guides you towards a more productive and focused approach to your business tasks.Ket Takeaways: Eating the Frog: This metaphor encourages tackling the most significant or challenging tasks first thing in the morning, setting a positive tone for the dayChoosing the Right Tasks: Katie suggests that if a task is consistently being avoided, it might be a sign that it's not the best fit for the business owner. They should consider delegating it or seeking external help.Optimal Performance Window: Mornings are generally when energy and focus levels are at their peak. Utilize this time for tasks that require creativity and significant focus.Overcoming Procrastination: Eating the frog in the morning breaks the cycle of avoidance and reduces the stress associated with procrastination.Parkinson's Law and Time Management: Setting specific time limits for tasks using tools like an hourglass can significantly enhance productivity. Tasks often expand to fit the time allocated, so setting limits can lead to greater efficiency.Discipline and Focus: To make the most of the morning productivity window, it's essential to minimize distractions by turning off notifications, putting the phone on airplane mode, and avoiding email and communication channels.Benefits of Time Blocking: Katie highlights the effectiveness of time blocking in her coaching practice. By allocating specific time slots to tasks, it's possible to accomplish more in a shorter period.Save Administrative Tasks for Later: Reserve email and day-to-day administrative work for later in the day when creativity and focus may not be as crucial.Overall, embracing the concept of "eating the frog" and setting time limits for tasks can lead to increased productivity, efficiency, and a greater sense of accomplishment in business endeavors.Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk. 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

Sep 27, 2023 • 18min
044 Unleashing Your Potential through Morning Routines
I'd love to hear from you 'text the show'In today's episode, Katie explores the transformative power of morning routines and the profound impact they have on one's mindset and productivity. She delves into the seemingly mundane act of making one's bed, revealing how it sets the tone for a successful day ahead. Drawing from her expertise in clinic management and business ownership, Katie offers invaluable insights into crafting a morning routine tailored to individual preferences and goals.Key Takeaways:Making the bed serves as an initial accomplishment, instilling a sense of order and control in one's environment.The concept of the "golden hour" emphasizes the importance of how one starts their day, regardless of its durationEstablishing a consistent morning routine fosters a growth mindset, believing that small, consistent efforts lead to overall success.Habit formation can take anywhere from 21 to 66 days, with daily repetition being more effective than sporadic attempts.Patience and consistency are crucial; even if the routine isn't followed every day, progress is still being made.Setting aside time for self-care and intentional planning in the morning sets a positive tone for the entire day.Join Katie next week as she delves deeper into optimising productivity by tackling significant tasks early in the day, providing practical strategies for a more efficient and fulfilling workday.*Note: The "golden hour" may vary in duration depending on personal preferences and schedules. Katie advocates for flexibility in morning routines, recognizing that what works for one person may not work for another.*Don't forget to like, subscribe, and share the episode with friends and colleagues to spread the wisdom!Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk. 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

Sep 20, 2023 • 31min
043 Work-Free Holidays: Your Guide to Blissful Getaways
I'd love to hear from you 'text the show'Welcome back to another brilliant episode of the "Treat Your Business" podcast with Katie Bell. In today's episode, Katie is discussing the art of taking a holiday without constantly working. Discover the science-backed benefits of unplugging and learn practical strategies to make your holidays truly rejuvenating. From setting boundaries and planning ahead to embracing technology and delegating effectively, Katie equips you with the tools and insights you need to enjoy your time off while ensuring your business continues to thrive. Hit download and listen in, to uncover the secrets of achieving a work-life balance that leaves you recharged, inspired, and ready to tackle new challenges. Whether you're a business owner or simply seeking to make the most of your precious time away, this episode is your essential guide to stress-free holidays and holistic success.Key Takeaways:The Science Behind It: Katie emphasises the importance of taking holidays based on scientific studies. Research shows that vacations improve health, well-being, reduce stress, and boost overall happiness.Benefits of Unplugging: Unplugging from work during a holiday helps individuals detach from work-related stressors. Those who effectively unplug during their vacations experience higher levels of recovery and better work performance upon return.Cardiovascular Health: Another study highlights the link between holiday frequency and cardiovascular health. More frequent vacations are associated with reduced stress and improved cardiovascular health markers.Personal Experience: Katie shares personal experiences of how not unplugging during holidays can negatively affect one's ability to see the bigger picture, make strategic decisions, and maintain creativity.Common Mistakes: New business owners often struggle to unplug, fearing loss and worrying about what they might lose. They may also fail to prepare adequately for time away.Setting Boundaries: The episode emphasizes setting boundaries in communication, using out-of-office messages effectively, and deciding how and when you want to be contacted.Planning Ahead: Planning for holidays well in advance and considering what happens before and after the vacation is essential for a stress-free experience.Delegation: Recognising tasks that can be delegated and trusting the team to handle them efficiently is crucial for uninterrupted holidays.Embrace Technology: Utilise technology to automate responses and maintain customer care standards even when you're away.Kill the Ego: Acknowledge that your ego might resist taking time off and try to throw obstacles in your way. Successful business owners learn to overcome these ego-driven objectionTreat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk. 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

Sep 13, 2023 • 22min
042 Understanding and Leveraging Your Strengths for Business Success.
I'd love to hear from you 'text the show'In this episode of the "Treat Your Business" podcast, Katie explores a game-changing approach for businesses – the Clifton Strengths Assessment (5 Strengths). This assessment, developed by Gallup, identifies your unique strengths as a leader and in your team, revolutionising your business's performance.Key Takeaways from todays episode:Clifton Strengths Assessment: The Clifton Strengths Assessment, developed by Gallup, is a valuable tool for identifying an individual's unique strengths as a leader and within a team.Five-Strength Test: It is recommended to take the five-strength test, which categorises an individual's strengths into four domains: execution, relationship building, influencing, and strategic thinking.Understanding Strengths: Strengths reflect an individual's hardwired behaviours in various scenarios. Recognising these strengths helps in understanding natural inclinations and how to effectively leverage them.Implementing Strengths in Business: Encouraging team members to take the assessment can lead to role alignment, personal development plans, and tailored training sessions.Example Strengths: Katie shares her top five strengths, including achiever, positivity, empathy, competition, and futuristic thinking. Each strength has its advantages and potential challenges.Balancing Strengths: It is important to balance strengths, as they can have a shadow side. For instance, achievers may struggle with rest, and positive individuals may avoid conflict.Focusing on Superpowers: Spending more time in one's strengths can lead to a more fulfilling work life. Recognising unique abilities and concentrating on tasks that align with them is crucial.Challenge to Listeners: Listeners are encouraged to take the Clifton Strengths Assessment, share their results, and seek guidance on applying them in their businesses. Considering having those around them take the assessment as well is recommended.Resources:https://www.gallup.com/cliftonstrengths/en/253868/popular-cliftonstrengths-assessment-products.aspx Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk. 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

Sep 6, 2023 • 20min
041 The Insurance Dilemma: Should Clinics Rely on Insurance Companies or Ditch them?
I'd love to hear from you 'text the show'In this episode, Katie explores the age-old question: should clinics heavily depend on insurance work? She highlights the pros and cons, emphasising that while insurance work offers stability, it also brings administrative hassles. Katie shares her clinic's journey, advocating for a strategic shift away from insurance work towards private payers, promoting better patient care.Key Takeaways:The episode addresses the ongoing debate in the healthcare industry about whether clinics should rely on insurance work or focus on private payersSome clinics choose to work with insurance companies due to the perceived financial stability and consistent patient flow they offer, particularly beneficial for new clinic owners.Working with insurance companies often comes with administrative challenges, payment delays, and limitations on treatment options.Why Katie, made the decision to avoid insurance work in her clinic because it hindered the provision of excellent patient care.Clinic owners should carefully assess the proportion of their income coming from insurance patients.Gradually transitioning away from insurance work towards private payers is a strategic move, requiring exploration of alternative revenue streams and specialised services.Transitioning away from insurance work should be a strategic process.Communication with existing patients covered by insurance plans is crucial. In some cases, patients may choose to continue treatment as private payers.Engaged patients tend to adhere better to their treatment plans, leading to better outcomes and an improved clinic reputation.Clinic owners are encouraged to consider their dependence on insurance work and make bold decisions to shift away from it, allowing for increased financial autonomy and room for innovation.Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk. 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

Aug 30, 2023 • 34min
040 Navigating the Sale of Your Healthcare Practice: Expert Insights with Joshua Catlett
I'd love to hear from you 'text the show'In this engaging episode of the "Treat Your Business" Katie chats with healthcare practice sales expert Joshua Catlett. With a wealth of experience in the field, Joshua delves into the intricate process of selling private healthcare Practices.Key Takeaways from today's episode:Early Planning: Joshua emphasizes the importance of planning for your business exit early on. Waiting until the last minute can lead to missed opportunities and hasty decisions.Know Your Numbers: Understanding the financial aspects of your practice is crucial. Having well-documented numbers not only facilitates the sale process but also ensures a smooth transition for the new owner.Seek Expert Advice: Selling a practice is complex and can be overwhelming. Joshua recommends seeking advice from multiple sources, including colleagues who have undergone the process.Market Exposure: Rather than accepting quick off-market offers, Joshua advises a full market process for practices with medium to high turnovers. This approach allows for a wider pool of potential buyers and better negotiation opportunities.Time Is Your Ally: Rushing the sale process can lead to mistakes. Taking your time to find the right buyer ensures a successful outcome and minimises disruptions to your practice.Post-Sale Roles: For sellers who were not actively involved in clinical work, post-sale roles might include consultancy positions or advisory roles within larger organisations, leveraging their unique skill sets.Win-Win Deals: Joshua's focus is on creating win-win scenarios, where both the seller and the buyer benefit. This ensures continuity of care for patients and a positive outcome for all parties involved.How to Connect with Joshua Catlett:If you're considering selling your healthcare practice, Joshua offers valuable insights and support. To learn more about the process, potential valuations, and expert guidance, you can visit his website [verilo.co.uk](https://verilo.co.uk) or connect with him on LinkedIn (https://www.linkedin.com/in/joshua-catlett-verilo).Whether you're a practice owner exploring exit options or simply curious about the world of healthcare practice sales, this episode provides actionable advice and a deeper understanding of the process. Tune in and gain insights to make informed decisions for your practice's future.Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk. 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

Aug 23, 2023 • 30min
039 Why People Pleasing Is Killing Your Growth with Katie Bell
I'd love to hear from you 'text the show'In this episode of the "Treat Your Business" podcast, I want to talk about people-pleasing and how it's affecting your business growth. As health and wellness professionals, we often over-service and over-deliver because we genuinely care about our clients' results and want to be seen as experts in our field. This desire to please others can lead to scope creep, where we end up doing more and more without getting adequately compensated.One of the main reasons for people-pleasing is the need for external validation. We want to hear that we're doing a great job, and it becomes a part of our ego to receive such praise. Another reason is fear; we worry that if we don't say yes to everything, we might disappoint others, lose our reputation, or be seen as only interested in money.However, it's essential to set clear expectations and boundaries right from the beginning of our client interactions. By doing so, we can avoid over-promising and under-delivering, which often leads to frustration and burnout. Our needs as business owners must be met first for us to deliver the best service to our clients.Saying no strategically is more powerful than saying yes to everything. It allows us to focus on activities that truly move our business forward and avoid diluting ourselves with unnecessary tasks. Self-reflection is crucial in recognising patterns of people-pleasing behaviour and setting healthy boundaries that will support our business growth.Key Takeaways:People-pleasing can be detrimental to business growth as it leads to over-servicing and over-delivering without appropriate compensation.As health and wellness professionals, we often feel the need to over-deliver because we genuinely care about our clients' results and want to be seen as experts.Clear expectations and boundaries should be set from the beginning of client interactions to avoid over-promising and under-delivering.Saying no strategically is more powerful than saying yes to everything, as it allows us to focus on activities that genuinely move our business forward.Recognising patterns of people-pleasing behaviour and setting healthy boundaries is crucial for business success and avoiding burnout.Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk. 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

Aug 16, 2023 • 26min
038 Cultivating Visibility in Your Clinic Business: The Key to Sustainable Growth with Michael Schumaker
I'd love to hear from you 'text the show'Welcome to this exciting episode of the podcast! 🎉 I'm Katie Bell, your host, and I'm joined by the fabulous Michael Schumacher from HM DG. He's the mastermind behind the largest MSK marketing agency in the UK (and probably the universe! 🌌). They've got loads of experience working with clinics, helping them with marketing, and doing a brilliant job at it! 🌟Today, we're all about "visibility" for clinic owners. We know how important it is to be seen by potential patients and make that digital presence strong! 💻 But here's the thing—forget about "leads," we want real patients, right? Let's dive into this with Michael to find out the secret sauce to attracting the right crowd without falling for those quick-fix marketing tricks. Patience and consistency, my friends, that's what we need! 🗝️So, if you're curious about boosting your digital visibility and growing your clinic like a boss, get ready for some fantastic insights from Michael! 🎙️👏Key Takeaways:Focus on digital visibility to attract more patients to your clinic.Forget about "leads" and aim for real patients who are actively searching for your services.Building a strong website with the right messaging is essential for success.Invest in Google My Business and SEO to improve your online presenceBe patient and consistent in your marketing efforts; results take timeDon't compare yourself to others; every clinic's journey is unique.Consider specializing in niche services to stand out from the competition.Reviews on Google My Business can significantly impact click-through rates.Avoid falling for quick-fix marketing tricks; they rarely lead to long-term success.Emphasise quality service and patient experience to build a strong brand identity.Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk. 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1