

Behavioral Science For Brands: Leveraging behavioral science in brand marketing.
Consumer Behavior Lab
The Consumer Behavior Lab is dedicated to teaching marketersacross the United States how behavioral science principles can beapplied to help their brands. By decoding the underlying motivationsof how consumers make decisions, the CBL seeks to make a betterindustry - where both brands and agencies put proven sciencebehind their decision making.
Episodes
Mentioned books

Sep 28, 2023 • 21min
How De Beers used anchoring to create perhaps the world’s most successful ad
 In this episode, we explore the success of De Beers' marketing campaign for diamond engagement rings, highlighting the power of linguistic quirkiness, the influence of anchoring on consumer behavior, and the relevance of behavioral science in shaping even significant purchasing decisions. 

Sep 28, 2023 • 32min
How The Economist used the generation effect to make their ads memorable
 In this episode we explore the successful advertising campaigns of The Economist, which leveraged the generation effect and the decoy effect to engage and persuade consumers, discussing the campaign's impact and the alignment of incentives in marketing. 

Jun 6, 2023 • 23min
How Blue Apron adds a little friction to boost taste perceptions
 Discover how Blue Apron cleverly employs friction to enhance perceptions of taste. Learn about the 'IKEA effect' and how it shapes meal quality through consumer engagement. Explore the delicate balance between friction and ease that influences brand loyalty and satisfaction. The hosts share entertaining cooking mishaps and personal anecdotes, showcasing the joy and chaos of culinary adventures. Delve into the competitive meal kit landscape and the behavioral science that shapes our food choices! 

Jun 6, 2023 • 14min
How political campaigns have applied behavioural science to sway their audience
 In this episode we explore how the lessons of behavioral science can be applied to other fields, including politics, specifically looking at historical campaigns and the principles employed by politicians to captivate their audiences.  

19 snips
Jun 6, 2023 • 16min
How Grey Goose uses price to signal superior quality
 The podcast dives into how consumer expectations shape our taste experiences, particularly in food and drink. It highlights Grey Goose Vodka's strategic use of premium pricing to enhance perceived quality. The discussion reveals the risks of offering free gifts and the importance of communicating retail prices. Additionally, it explores how the origins and perceived effort behind a product boost its status. Overall, it emphasizes the crucial role that branding and aesthetics play in consumer perceptions. 

Jun 6, 2023 • 14min
How Facebook harnesses uncertain rewards to build a sticky user experience
 In this episode we discuss how Facebook and other brands use uncertain rewards to create an addictive and exciting user experience.The power of uncertain rewards and the element of variability is the key to embedding a behavior.  

15 snips
May 30, 2023 • 25min
How Dyson uses the illusion of effort to set expectations of excellence
 James Dyson's entrepreneurial journey showcases his innovative spirit that transformed the vacuum market. The discussion delves into how perceived effort influences consumer judgment, revealing that identical products can garner different evaluations based on this illusion. Case studies like Black Sheep Vodka illustrate the power of belief in design effort on product perception. Additionally, the importance of precise marketing claims in building brand credibility is highlighted, along with a look at how misjudged contributions in household chores mirror dynamics in team collaboration. 

May 17, 2023 • 20min
How KFC used scarcity in a creative way to drum up sales
 KFC's secret recipe for innovation is not just herbs and spices- it's behavioral science.Through continuous testing and learnings, KFC is able to stay ahead of the game in the fast-food industry while cooking up creative ways to satisfy their customers' cravings.  

May 9, 2023 • 29min
How Spotify harnesses the fresh start effect to encourage new listening habits
 Spotify disrupted the music industry with savvy tactics from behavioral science. Through principles like scarcity and the fresh start effect, the streaming giant gained a devoted following and transformed the way we listen to music. 

May 2, 2023 • 23min
How Uber creates psychological distance to make prices feel smaller
 Consumers do not act completely rationally when it comes to prices, but businesses can make prices more appealing by using precise pricing, charm pricing, and putting more psychological distance between the act of payment and receiving the product.  


