

Behavioral Science For Brands: Leveraging behavioral science in brand marketing.
Consumer Behavior Lab
The Consumer Behavior Lab is dedicated to teaching marketersacross the United States how behavioral science principles can beapplied to help their brands. By decoding the underlying motivationsof how consumers make decisions, the CBL seeks to make a betterindustry - where both brands and agencies put proven sciencebehind their decision making.
Episodes
Mentioned books

Sep 28, 2023 • 32min
How The Economist used the generation effect to make their ads memorable
In this episode we explore the successful advertising campaigns of The Economist, which leveraged the generation effect and the decoy effect to engage and persuade consumers, discussing the campaign's impact and the alignment of incentives in marketing.

14 snips
Sep 28, 2023 • 25min
How Apple made its benefits more memorable by making them concrete
Explore how Apple uses behavioral science to fortify its brand. Delve into their unique strategy focused on seamless user experience, fostering deep consumer trust. Discover how skeuomorphism aids in transitioning users to new technology. Learn about the delicate balance of familiarity and novelty in product design. Uncover the power of concrete language that makes marketing messages memorable, like 'a thousand songs in your pocket.' Finally, enjoy a playful discussion on the Apple ecosystem's influence on personal preferences.

Sep 28, 2023 • 19min
How ‘Don’t Mess With Texas’ achieved success by recognizing ads are a weak force
In this episode, we delve into the Don't Mess With Texas campaign and its remarkable success in reducing litter on Texas highways by 72%, highlighting the power of reframing behaviors to align with existing beliefs and making change easier.

Jun 6, 2023 • 23min
How Blue Apron adds a little friction to boost taste perceptions
Discover how Blue Apron cleverly employs friction to enhance perceptions of taste. Learn about the 'IKEA effect' and how it shapes meal quality through consumer engagement. Explore the delicate balance between friction and ease that influences brand loyalty and satisfaction. The hosts share entertaining cooking mishaps and personal anecdotes, showcasing the joy and chaos of culinary adventures. Delve into the competitive meal kit landscape and the behavioral science that shapes our food choices!

Jun 6, 2023 • 14min
How political campaigns have applied behavioural science to sway their audience
In this episode we explore how the lessons of behavioral science can be applied to other fields, including politics, specifically looking at historical campaigns and the principles employed by politicians to captivate their audiences.

19 snips
Jun 6, 2023 • 16min
How Grey Goose uses price to signal superior quality
The podcast dives into how consumer expectations shape our taste experiences, particularly in food and drink. It highlights Grey Goose Vodka's strategic use of premium pricing to enhance perceived quality. The discussion reveals the risks of offering free gifts and the importance of communicating retail prices. Additionally, it explores how the origins and perceived effort behind a product boost its status. Overall, it emphasizes the crucial role that branding and aesthetics play in consumer perceptions.

Jun 6, 2023 • 14min
How Facebook harnesses uncertain rewards to build a sticky user experience
In this episode we discuss how Facebook and other brands use uncertain rewards to create an addictive and exciting user experience.The power of uncertain rewards and the element of variability is the key to embedding a behavior.

15 snips
May 30, 2023 • 25min
How Dyson uses the illusion of effort to set expectations of excellence
James Dyson's entrepreneurial journey showcases his innovative spirit that transformed the vacuum market. The discussion delves into how perceived effort influences consumer judgment, revealing that identical products can garner different evaluations based on this illusion. Case studies like Black Sheep Vodka illustrate the power of belief in design effort on product perception. Additionally, the importance of precise marketing claims in building brand credibility is highlighted, along with a look at how misjudged contributions in household chores mirror dynamics in team collaboration.

May 17, 2023 • 20min
How KFC used scarcity in a creative way to drum up sales
KFC's secret recipe for innovation is not just herbs and spices- it's behavioral science.Through continuous testing and learnings, KFC is able to stay ahead of the game in the fast-food industry while cooking up creative ways to satisfy their customers' cravings.

May 9, 2023 • 29min
How Spotify harnesses the fresh start effect to encourage new listening habits
Spotify disrupted the music industry with savvy tactics from behavioral science. Through principles like scarcity and the fresh start effect, the streaming giant gained a devoted following and transformed the way we listen to music.