
Behavioral Science For Brands: Leveraging behavioral science in brand marketing.
The Consumer Behavior Lab is dedicated to teaching marketersacross the United States how behavioral science principles can beapplied to help their brands. By decoding the underlying motivationsof how consumers make decisions, the CBL seeks to make a betterindustry - where both brands and agencies put proven sciencebehind their decision making.
Latest episodes

Sep 28, 2023 • 25min
How UberEats makes picking simpler to scale up sales
In this episode, we discuss the power of menu design in influencing consumer choices, highlighting the importance of avoiding choice paralysis, using tactics like emphasizing popularity, and leveraging price relativity to boost sales.

14 snips
Sep 28, 2023 • 25min
How Apple made its benefits more memorable by making them concrete
Explore how Apple uses behavioral science to fortify its brand. Delve into their unique strategy focused on seamless user experience, fostering deep consumer trust. Discover how skeuomorphism aids in transitioning users to new technology. Learn about the delicate balance of familiarity and novelty in product design. Uncover the power of concrete language that makes marketing messages memorable, like 'a thousand songs in your pocket.' Finally, enjoy a playful discussion on the Apple ecosystem's influence on personal preferences.

Sep 28, 2023 • 22min
How Got Milk? harnessed loss aversion to win market share
In this episode,we explore the success of the "Got Milk" campaign, which tapped into the power of loss aversion, humor, and the messenger effect by using celebrities to emphasize what people would miss out on if they didn't have milk, ultimately generating over $1 billion in sales for the dairy industry.

Sep 28, 2023 • 25min
How Snickers use trigger moments to drive consumption
In this episode, we discuss the power of triggers and cues in marketing, emphasizing theimportance of associating a specific time, place, or mood with a product to convert intention into action. While also highlight the effectiveness of humor in advertising, explaining how humor can boost recall, positivity, and purchase intent.

Sep 28, 2023 • 21min
How De Beers used anchoring to create perhaps the world’s most successful ad
In this episode, we explore the success of De Beers' marketing campaign for diamond engagement rings, highlighting the power of linguistic quirkiness, the influence of anchoring on consumer behavior, and the relevance of behavioral science in shaping even significant purchasing decisions.

Sep 28, 2023 • 32min
How The Economist used the generation effect to make their ads memorable
In this episode we explore the successful advertising campaigns of The Economist, which leveraged the generation effect and the decoy effect to engage and persuade consumers, discussing the campaign's impact and the alignment of incentives in marketing.

Jun 6, 2023 • 14min
How Facebook harnesses uncertain rewards to build a sticky user experience
In this episode we discuss how Facebook and other brands use uncertain rewards to create an addictive and exciting user experience.The power of uncertain rewards and the element of variability is the key to embedding a behavior.

Jun 6, 2023 • 23min
How Blue Apron adds a little friction to boost taste perceptions
Discover how Blue Apron cleverly employs friction to enhance perceptions of taste. Learn about the 'IKEA effect' and how it shapes meal quality through consumer engagement. Explore the delicate balance between friction and ease that influences brand loyalty and satisfaction. The hosts share entertaining cooking mishaps and personal anecdotes, showcasing the joy and chaos of culinary adventures. Delve into the competitive meal kit landscape and the behavioral science that shapes our food choices!

Jun 6, 2023 • 14min
How political campaigns have applied behavioural science to sway their audience
In this episode we explore how the lessons of behavioral science can be applied to other fields, including politics, specifically looking at historical campaigns and the principles employed by politicians to captivate their audiences.

19 snips
Jun 6, 2023 • 16min
How Grey Goose uses price to signal superior quality
The podcast dives into how consumer expectations shape our taste experiences, particularly in food and drink. It highlights Grey Goose Vodka's strategic use of premium pricing to enhance perceived quality. The discussion reveals the risks of offering free gifts and the importance of communicating retail prices. Additionally, it explores how the origins and perceived effort behind a product boost its status. Overall, it emphasizes the crucial role that branding and aesthetics play in consumer perceptions.