
Steve Portigal
Author of 'Interviewing Users, How to Uncover Compelling Insights' and a master of user research. Renowned for uncovering insights that drive meaningful design decisions.
Top 10 podcasts with Steve Portigal
Ranked by the Snipd community

36 snips
Apr 11, 2024 • 46min
38. User Interviews (feat. Steve Portigal, Research Consultant and Author)
Steve Portigal, Research Consultant and Author, discusses the critical role of User Interviews in product development. Topics include benefits like deep user empathy, challenges like bias, and skills needed for effective interviewing. Insights on when to use interviews, value over surveys, and evolving research practices in organizations are explored. Practical advice on avoiding leading questions and engaging with Steve's resources.

23 snips
Feb 11, 2025 • 45min
How to Use UX Research to Delight Your Users (with Laura Klein, Steve Portigal, and Thomas Stokes)
Join seasoned UX experts Laura Klein, Steve Portigal, and Thomas Stokes as they delve into the intricacies of user research. They discuss the stark differences between good and great UX research, emphasizing the value of thoughtful synthesis over simple feedback. The conversation includes fun personal anecdotes and unique insights into how to align user experiences with business goals. Listeners will also learn about the importance of effective tools and strategies in navigating the challenges of user research.

19 snips
Jan 23, 2024 • 53min
135 - “No Time for That:” Enabling Effective Data Product UX Research in Product-Immature Organizations
In this episode, Brian T. O'Neill chats with Steve Portigal, Principal of Portigal Consulting and the Author of Interviewing Users. They discuss the changes in user research over the past 10 years. They explore the best practices for implementing effective data product UX research, emphasizing the importance of understanding the business value and not just having a list of research questions. They provide role-play examples and discuss the impact of taking imperfect action towards user research. Overall, they highlight the value of user research in driving data product adoption and business value.

9 snips
Mar 8, 2024 • 51min
Episode 280: User Interviewing Techniques with Steve Portigal
In this discussion, Steve Portigal, a seasoned user research consultant and author of "Interviewing Users," shares invaluable insights into effective user interviewing techniques. He emphasizes the importance of preparation, including crafting insightful interview guides and understanding participant dynamics. Steve highlights the duality of excitement and anxiety in interviews and offers tips on reading non-verbal cues. He also compares the roles of a podcast host and a research interviewer, and stresses the need for ethical sensitivity while building meaningful connections with users.

8 snips
Jun 26, 2024 • 1h 5min
Episode 177: The Evolution of User Research: A Conversation with Steve Portigal, Author of Interviewing Users
Author Steve Portigal discusses the evolution of user research from in-person to remote methods. They touch on the challenges and advantages of remote interviews, such as geographical diversity and context understanding. They also highlight the role of active listening and common mistakes in user interviews.

7 snips
Jul 16, 2024 • 59min
Steve Portigal: The art of interviewing users
Author and research practitioner Steve Portigal shares insights on mastering the art of interviewing users, emphasizing the importance of reading between the lines and uncovering deep insights. He discusses transitioning to consultancy work, the release of a second edition of his book, and the nuances of user research techniques. From observing body language cues to asking probing questions, Steve provides valuable tips for conducting impactful interviews.

May 30, 2024 • 0sec
Interviewing users with Steve Portigal
Steve Portigal, author of Interviewing Users, reflects on the evolution of user research in the past decade, emphasizing the importance of understanding people's needs. Topics include personal growth in research, preserving organizational memory, empathetic data consent, and navigating challenges in tech. The discussion also delves into the significance of asking the right questions in user research amidst the AI age.

Dec 17, 2023 • 37min
Steve Portigal on Writing, part 2
Steve Portigal, author and user research consultant, joins the host to talk about the process of writing non-fiction. They discuss challenges of writing different book projects, structuring a book using Tinderbox, the evolution of the writing process, and online presence/book promotion.

Dec 3, 2023 • 39min
Steve Portigal on Writing, part 1
Steve Portigal, a user research consultant and author, discusses the motivations for writing and the challenges of creating a second edition. They explore the evolution of brands, the responsibilities of working on projects with rich histories, and the process of content production and teaching for books. They also provide information on finding the speaker online, book sales, and preordering their new book.

Jan 24, 2024 • 40min
How to Master User Interviews To Build More Lovable Products (with Steve Portigal)
In this episode, Hannah Clark is joined by Steve Portigal, User Research Consultant & Author of Interviewing Users: How to Uncover Compelling Insights (2nd Edition), to discuss the nuance involved in conducting user interviews, how to ask follow-up questions, and tips to manage unexpected responses.