

USGA's Ticketing Evolution: Balancing tradition with modern fan demands - Dan McBride, USGA
Oct 22, 2024
Dan McBride, Senior Director of Championship Ticketing and Experiences at the USGA, reveals how data transforms ticketing in golf. He discusses innovative strategies like flex memberships and high-end group offerings that cater to modern fan demands. McBride emphasizes the role of AI in enhancing fan engagement and logistics for major events. He also delves into the crucial impact of social media advertising on ticket sales, highlighting platforms like Instagram as key tools for reaching diverse audiences.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Intro
00:00 • 3min
From Field to Front Office: A Sports Career Journey
02:32 • 4min
Innovative Ticketing Strategies in Sports
06:14 • 18min
Innovating Ticketing: AI and Fan Engagement
24:34 • 7min
Enhancing Fan Experience and Ticketing Dynamics
31:51 • 14min
Maximizing Ticket Sales Through Social Media Advertising
45:43 • 1min
Ticketing Turmoil at the Australian Grand Prix
47:08 • 7min