14min chapter

Sports Geek - A look into the world of Sports Marketing, Sports Business and Digital Marketing cover image

USGA's Ticketing Evolution: Balancing tradition with modern fan demands - Dan McBride, USGA

Sports Geek - A look into the world of Sports Marketing, Sports Business and Digital Marketing

CHAPTER

Enhancing Fan Experience and Ticketing Dynamics

This chapter explores the evolving world of ticketing and the fan experience in sports, underscoring the importance of logistics and innovative technologies for improving attendance. It discusses the significance of data analysis in cultivating fan loyalty and effective marketing strategies to enhance engagement as well as revenue. Additionally, it emphasizes the recruitment of dedicated staff and the necessity of minimizing obstacles in the ticket purchasing process for a seamless fan experience.

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