Stop Wrestling With Pricing: How to Set Prices Customers Want
Apr 9, 2024
auto_awesome
Behavioral economist Melina Palmer discusses using behavioral economics to set prices customers want. She emphasizes it's about how you show the price, not changing it. Topics include pricing psychology, customer objections, branding impact, luxury pricing strategies, and using cognitive biases in pricing.
Pricing is about psychology and presentation, not just the price itself.
Consistency and value perception in pricing build customer trust.
Understanding quality vs. value businesses informs pricing strategies.
Deep dives
The Psychology of Pricing
Pricing is not about the price itself, but about the psychology behind setting prices, the confidence in presenting them, and understanding the customer's perspective. Differentiating between quality and value businesses is crucial, with each requiring a distinct pricing approach based on rounded numbers or discounts.
Timely Price Adjustments
Regularly raising prices is not necessary and might annoy customers. Thoughtful timing and understanding the value you offer can prevent constant price hikes. Creating a perception of consistency in pricing while showcasing specific high-value items, like Costco's unchanged prices for certain products, can instill confidence in your pricing strategy.
Setting Prices for New Products
When pricing new products, particularly for smaller businesses, consider the correct pricing to attract customers. Understanding the concept of quality versus value businesses plays a vital role in formulating pricing strategies. Define your business's identity early to align pricing with your market positioning.
Driving Purchase Behavior Through Pricing
The concept of 'higher price equates to higher value' impacts consumer behavior significantly. Leveraging anchoring, social proof, and scarcity, along with powerful language choices, can nudge customers towards purchasing decisions, making them value the product more based on perceived pricing.
Deploying Curiosity in Pricing Strategy
Utilizing curiosity in pricing involves captivating customers through strategic language, priming, and creating inherent interest in the product offering. Employing reciprocity and understanding varied social proof types can further enhance the allure of the pricing and product, engaging customers effectively.
I’m so f*cking happy to announce that my book, Stand The F*ck Out, is officially available for PURCHASE! To buy the book—and more!—DIRECTLY from us and support our small business, go to: book.stfo.io
Listen to Melina Palmer, behavioral economist and author of "The Truth About Pricing," explain how you can use simple tricks from behavioral economics to make your prices feel just right for your customers. It’s not about changing the price but how you show it.
(00:00) - Intro
(02:52) - The pricing paradox
(06:32) - Pricing psychology & finding the perfect price point
(16:55) - Putting theory into practice (step-by-step guide)
(24:45) - How to understand what's beyond the core product of your business?
(29:44) - Looking at the competition
(34:03) - Main pricing principles
(46:08) - Little-known principles that can boost your sales
(49:46) - The cookie framework
(53:05) - Tips to harness the power of curiosity bias