

Jean-Claude Monney - Managing Partner of The Monney Group
57 snips May 23, 2023
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Knowledge Management Fundamentals
- Focus on improving decision quality and time to knowledge, which are crucial for any role.
- Knowledge management is a continuous loop of creating, sharing, reusing, and creating new knowledge, essential for innovation.
Explicit vs. Tacit Knowledge
- Explicit knowledge, easily described and searched, drives productivity and cost efficiency (operational benefits).
- Tacit knowledge, residing in individuals' minds, is crucial for innovation and strategic benefits but harder to capture.
Shift from Pull to Push
- The industry has focused on users actively seeking knowledge (pull).
- Shifting to pushing relevant knowledge to users in context is crucial, similar to how consumer apps provide alerts.