Knowledge Cast by Enterprise Knowledge

Jean-Claude Monney - Managing Partner of The Monney Group

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May 23, 2023
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ADVICE

Knowledge Management Fundamentals

  • Focus on improving decision quality and time to knowledge, which are crucial for any role.
  • Knowledge management is a continuous loop of creating, sharing, reusing, and creating new knowledge, essential for innovation.
INSIGHT

Explicit vs. Tacit Knowledge

  • Explicit knowledge, easily described and searched, drives productivity and cost efficiency (operational benefits).
  • Tacit knowledge, residing in individuals' minds, is crucial for innovation and strategic benefits but harder to capture.
INSIGHT

Shift from Pull to Push

  • The industry has focused on users actively seeking knowledge (pull).
  • Shifting to pushing relevant knowledge to users in context is crucial, similar to how consumer apps provide alerts.
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