Knowledge Cast by Enterprise Knowledge

Daan Hannessen, Global Head of Knowledge Management at Shell, brings over 20 years of expertise in KM across multiple industries. He discusses the evolution of KM from technology to AI, emphasizing the critical need for executive support. Daan highlights Shell's divide-and-conquer approach for scaling KM globally and the importance of learning from experience. He also delves into the relationship between KM and AI, stressing the value of validated knowledge and the need for semantic layers to enhance business insights while protecting proprietary information.

In this engaging chat, Ben Clinch, Chief Data Officer at Ortecha with 25 years in data architecture and AI, shares his journey into semantics and its vital role in AI. He discusses the risks of agentic AI, like hallucinations, and how investing in semantics can unlock AI's true potential. Ben also explores why semantics isn't widely adopted and highlights a greenfield approach for modern knowledge architecture. Finally, he previews his insights on neurosymbolic AI and its ability to enhance creativity while mitigating risks.

Dawn Brushammar, an independent KM consultant with over 25 years of experience from McKinsey to the Oprah Winfrey Show, shares her insights on knowledge management. She discusses the evolving role of librarians in a tech-driven world and the crucial relationship between KM and AI. Dawn emphasizes the importance of structured data for effective AI deployment and offers strategies for creating a knowledge-first organization. She previews her upcoming talk on library science at the Semantic Layer Symposium, highlighting its relevance in today’s AI landscape.

Paco Nathan, Principal DevRel Engineer at Senzing, brings over 40 years of experience in tech and expertise in data science and graph technologies. He discusses his pioneering work in making computer science accessible to non-technical students. The conversation dives into the significance of graph technologies and the Semantic Layer in modern data management. Paco shares insights on overcoming challenges in knowledge representation and the importance of investing in semantic technologies for sectors like finance and healthcare.

Amy Hodler, Founder and Executive Director of GraphGeeks, passionately discusses the innovative world of graph technology. She highlights exciting use cases, including applications in cybersecurity and how graph technology enhances AI through improved contextual understanding. The conversation explores the significance of community in navigating the complexities of this evolving field and the importance of auditability in automation. Hodler also shares insights on emerging trends like multimodal graphs, making collaboration more efficient for data enthusiasts.

Jeff Vargas, former Director of Knowledge Management at Paramount, shares insights from his 30-year career in knowledge management. He discusses the concept of 'invisible KM,' revealing how many are already practicing it without realizing it. Jeff emphasizes the importance of leadership support in successful KM initiatives and how storytelling can help demonstrate value. He reflects on his unconventional journey from music to technical writing, and offers career advice for aspiring KM professionals, stressing the need for a solid technical background.

Join Sierra Woods, a dedicated public servant in the Canadian Government, as she shares her expertise in knowledge management. She dives into the art of facilitating meaningful conversations, emphasizing the importance of asking the right questions to spark 'a-ha' moments. Sierra discusses strategies for enhancing engagement in virtual environments and the role of collaboration in improving knowledge transfer. She also reflects on her journey from academia to actionable insights, showcasing innovative approaches to tackle community challenges.

Gianni Giacomelli, Head of Design Innovation at MIT's Collective Intelligence Design Lab and founder of Supermind.Design, shares his insights on the future of knowledge management. He challenges outdated definitions, advocating for a more interdisciplinary approach that embraces AI and collective intelligence. Gianni explores the synergy between human creativity and technology, emphasizing the importance of collaboration and the power of structured knowledge. Prepare to rethink how organizations can innovate and harness shared expertise for growth!

Barry Byrne, Global Head of Knowledge Management at Novartis and organizer of Knowledge Summit Dublin, shares insights on effective KM strategies. He discusses the importance of measuring KM success and capturing knowledge throughout the employee lifecycle, not just during offboarding. Barry also highlights leveraging generative AI to enhance discoverability and reuse of critical knowledge. Additionally, he reveals exciting details about the Knowledge Summit, including unique networking opportunities and innovative problem-solving panels.

Liam Fahey, Partner and Co-Founder at Leadership Forum LLC, co-hosted the first Knowledge Management conference in 1994. He discusses the evolution of knowledge management and its vital role in corporate intelligence, emphasizing collaboration and customer relationships. Fahey also highlights the necessity of clarity in terminology for securing buy-in on KM initiatives. The conversation dives into the transformative impact of AI on KM practices, and the art of facilitation, revealing techniques to foster meaningful discussions and career growth.